领导力管理

PeopleLeadershipApr16,2007Agenda•LeadershipIntroductions•WhatpeopleValueintheirleaders•FivePracticesofExemplaryLeadership•Game(40mins)•TheHeartandSoulofLeadershipIntroductions•Whatdoyouvaluemostinaleader?•Whatdoyouconsidertobeyourstrongestleadershipquality?TheLeadershipChallengeKouzesandPosner’sResearch…•Usedextensivecaseanalysisandsurveyquestionnaires.•Soughtpersonalbestleadershipexperiences.•Identifiedcommonpatternsofactionthatguidedpeoplealongunconventionalandpioneeringleadershippaths.•Lookedforbehaviorandskillpatternssharedacrossvariedculturesandcircumstances.TheLeadershipChallengeResearch:TheQuestionWhatdopeoplemostadmireandandexpectfromtheirleaders?TheLeadershipChallengeLeadershipisintheeyeofthebeholderWhatdoyoulookforandadmireinaleader,someonewhosedirectionyouwouldwillinglyfollow?ResearchFindings:WhatPeopleValueinTheirLeaders•88%Honest•71%Forward-looking•66%Competent•65%Inspiring•47%Intelligent•42%Fair-minded•40%Broad-minded•35%Supportive•34%Straightforward•33%Dependable•28%Cooperative•24%Determined•23%Imaginative•21%Ambitious•20%Courageous•20%Caring•17%Mature•14%Loyal•8%Self-controlled•6%IndependentTheLeadershipChallengeThefirstlawofLeadershipIfwedonotbelieveinthemessenger,wewon’tbelievethemessage.JohnKotters’8LeadershipRoles•Builder•Activist•RoleModel•Energiser•Facilitator•Advocate•Coach•SponsorFivePracticesofExemplaryLeadership®1.ModeltheWay2.InspireaSharedVision3.ChallengetheProcess4.EnableOtherstoAct5.EncouragetheHeartTheLeadershipChallengeVisionandGoalsLeadersshould…•Haveaclearviewofthe“biggerpicture.”•Havetheabilitytochooseandplanacourseofaction.•Effectivelycommunicatethedesireddirectionanditspurpose.•Inspireotherstowillinglyjointhemonthejourney.TheLeadershipChallengeLeadership:Aligningpeoplewiththevision•Communicate:-Asoftenandasfrequentlyasispossible•BeCongruent:-Wordsmustmatchyourbehaviour•GiveEnergy:-ProactiveandenthusiasticatalltimesLeadershipCommitmentsCommitmentsare…•Skillsandbehaviors,embeddedinthePractices,thatserveasthebasisforlearninghowtolead.•Howleadersgetextraordinarythingsdoneinorganizations.TheLeadershipChallengeTheHeartandSoulofLeadership•Leadershipiseveryone’sbusiness•LeadershipisPersonal•Leadershipisarelationship•LeadershipisthesecrettosuccessinlifeLeadershipRoleModels•BusinessLeader•CommunityLeader•Entertainer•FamilyMember•PoliticalLeader•ProfessionalAthlete•TeacherorCoach•None/Other/NotsureLeadershipRoleModels•FamilyMember…………………………40%•TeacherorCoach………………………26%•CommunityLeader……………………..11%•BusinessLeader………………………...7%•PoliticalLeader………………………….4%•ProfessionalAthlete…………………….3%•Entertainer………………………………..2%•None/Other/Notsure…………………….7%Source:PublicAlliesSurvey1998LeadershipRoleModelsSupervisorRatingLilkelytoLeaveExcellent11%Poor40%Source:Spherion&LouHarrisAssociates,1999“ThePowerofOne”“Ifweweren’tabletofindasolutiontothatproblem,weshouldhavebeenindangeractuallytoshutthefacilitydownuntilwecouldfigureoutwhattodowithit.LeadersmakeadifferenceThosewhoscorehighonThe5Practices:•Aremoreeffectiveinmeetingjob-relateddemands•Createhighperformanceteam•Fosterrenewedloyaltyandcommitment•Increasemotivationallevel•ReduceabsenteeismandturnoverFindingYourvoiceisEssential“Atthecoreofbecomingaleaderistheneedalwaystoconnectone’svoicetoone’stouch.”“Findingone’svoiceinthefirstplace.”“…thevoicethrowsusbackonwhatwewantforourlife.Itforcesustoaskourselveswhoisspeaking.”PersonalValuesarethesource“LeadersaredefinebytheirvalueandCharacter.”“Youfindyourgreatcallwhereyourgreatjoymeetstheworld’sgreatneeds.”PersonalValuesarethesourceEmployeecommitmentClarityaboutmyvalue6.124.906.264.87Clarityaboutorganization’sValueHighLowLowHighLeadersareTeamPlayers“Weareresponsible,bothindividuallyandcollectively,forthefateofcommunity.”“IfIdon’tcollaborate,Idon’tgetanywhere.Ican’tleadwithouttheteam.”“Imaynotbethemostknowledgeableperson…butIknowhowtogetpeoplethinkwellaboutthemselves.”LeadersareTeamPlayers“Themostpowerfulcombinationforpredictingsuccessisrelevantpreviousexperienceandahighlevelemotionalintelligence.”“ThemorepowerIgaveaway…themoreinfluenceIhad.”CaringisattheheartofLeadershipDoyouneedencouragementtoperformatyourbest?Whenyougettheencouragement,doesithelpyouperformatahighLevel?Leadershipdevelopmentisselfdevelopment“Youcan’tdowhatyousayifyoudon’tknowhow!”“AdversityIcan’tleadwithouttheteam.”“Imaynotbethemostknowledgeableperson…butIknowhowtogetpeoplethinkwellaboutthemselves.”Leadershipdevelopmentisselfdevelopment“Ourstrengthashumansandasleaders…haseverythingtodowithwhatwefeel,whatwethinkofourselves…”“Asaleader,Iamanopenbook.IshareeverypersonalpiecesofmyselfsothatpeopleIleadhaveathoroughpictureofmyjourneythroughlife...”“Youneverconquerthemountain.Youconqueryourself–yourdoubtsandyourfears.”SharingBecarefulofyourthoughts,Foryourthoughtsbecomeyourwords,Becarefulofyourwords,Foryourwordsbecomeyourdeeds,Becarefulofyourdeeds,Foryourdeedsbecomeyourhabits,Becarefulofyourhabits,Foryourhabitsbecomeyourcharacter,Becarefulofyourcharacter,Foryourcharacterbecomeyourdestiny.ThesecrettoSuccessinlifeHowdowedevelopleadersforthefuture?L