企业流程管理之聪明整合

企業流程管理之聰明整合台塑網林如欽AgendaEAI平台與台塑加油站POS整合案例RosettaNet與華亞科技B2B整合案例BizTalk平台應用BizTalk台塑企業電子採購工程發包INTELCOMPEQUTAC塑化加油站POS訂單融資(五家銀行)台中港船舶簽証保險公司(10家)電子發票POSHQERPROSETTANETCRMOtherINFINEONEAI應用加油站POS系統Agenda加油站POS系統介紹EAI整合說明EAI應用效益加油站遍佈全省各地傳統積點活動僅能於單站整體行銷不易各站帳務難以掌握管理制度難以落實背景說明系統功能加油站泵島設備泵島POS系統加油卡商務卡現金會員IC卡賒銷信用卡油票/禮劵POS管理系統加油站辦公室設備銀行信用卡公司徵信資訊系統報表列印後台資料管理及整檔專線撥接預付TBA汽車精品系統總部ＥＲＰ車隊卡加油島POS系統全國加油站台亞加油站加油站別安裝站數台亞124全國84單站11合計219使用現況EAI整合說明企業總部ERP系統系統架構圖BizTalkServer總部系統其他系統InternetOrchestrationXMLXMLXMLXMLXMLXMLXMLXMLXML資料交換標準XMLBizTalk平台資料快速整合資料整合迅速可靠交易量統計台塑直營加油站(2004年11月)加油站交易筆數單筆金額資料大小124站350萬筆500元1.2GBEAI應用效益油槽自動補庫偵測油槽液位，回傳總部，當儲量不足時，自動補庫客戶關係管理導入客戶資料管理機制,以提供營運分析並制定相關促銷活動。商業智慧油槽安全存量降低1天電腦統一設定油品價格調整時間及幅度價格調整迅速一致迅速油品價格調整作業提供電腦刷卡考勤紀錄機能取代原卡鐘作業,可迅速統計人員出勤資訊與企業ERP考勤薪資系統整合,大量節省人工計算薪資作業企業總部ERP系統考勤薪資員工考勤計算節省4人工作量各加油站將客戶之積點資料準確及有效的傳至總部，完成積點之累計。Internet積點計算客戶積點總部銷售明細加油站會員卡IC卡車隊卡條碼跨站積點透過總部對各加油站之資料傳送，客戶可於各地不同點之加油站進行累積點數之兌換。總部加油站A加油站B加油站C加油站D加油站E加油站F加油站G積點兌換Internet積點及贈品庫存異動後台Web查詢跨站點數兌換已整合會員卡積點數可與台塑購物網點數共用將進一步整合Forte化妝品與台朔汽車會員積點共用，擴大卡片使用利基，提高客戶消費意願與產品市占率會員IC卡與異業結盟加油站POS系統EAI應用效益即時掌握所有加油站之營運資訊，強化經營管理，日報即時呈現。整合IC會員卡及贈品積點資訊，統一行銷資源，商品庫存及時掌握。加強POS資訊系統與ERP資訊系統整合，使企業資訊系統結合為一體，達成一日結帳的目標。B2Bi應用華亞科技RosettaNet王仁和李忠憲AgendaRosettaNetIntroductionRosettaNetCaseStudyDemoRosettaNetStandardsRosettaNetImplementationFramework(RNIF)DictionariesPartnerInterfaceProcesses™(PIPs™)RNImplementationFrameworkCoreSpecificationdescribespackaging,routing,andtransportofmessages&businesssignalsTwoversionsexistRNIF1.1RNIF2.0BasedoncommonInternetstandards:HTTP(S),MIMEProvidessecure&reliableframeworkformessagedelivery&transactioncompletionPIPClustersandSegmentsCluster0:RosettaNetSupportSegment0A:Administrative(1)Segment0C:Testing(4)Cluster1:PartnerProduct&ServiceReviewSegment1A:PartnerReview(2)Segment1B:Product&ServiceReview(1)Cluster2:ProductInformationSegment2A:PreparationforDistribution(12)Segment2B:ProductChangeNotification(11)Segment2C:ProductDesignInformation(10)Segment2D:CollaborativeDesign&EngineeringCluster3:OrderManagementSegment3A:Quote&OrderEntry(14)Segment3B:Transportation&Distribution(11)Segment3C:Returns&Finance(7)Segment3D:ProductConfiguration(1)Cluster4:InventoryManagementSegment4A:CollaborativeForecasting(6)Segment4B:InventoryAllocation(2)Cluster4:Continued….Segment4C:InventoryReporting(1)Segment4D:InventoryReplenishment(1)Segment4E:SalesReportingSegment4F:PriceProtectionCluster5:MarketingInformationManagementSegment5A:LeadOpportunityManagementSegment5B:MarketingcampaignManagementSegment5C:DesignWinManagement(EC)(5)Segment5D:ShipfromStockandDebit(EC)(6)Cluster6:ServiceandSupportSegment6A:ProvideandAdministerWarranties,ServicePackages,andContractServicesSegment6B:ProvideandAdministerAssetManagement(Mergedwith6A)Segment6C:TechnicalSupportandServiceManagement(2)Cluster7:ManufacturingSegment7A:DesignTransferSegment7B:ManageManufacturingWO&WIP(3)Segment7C:DistributeManufacturingInformation(6)PartnerInterfaceProcessCategorizedbyhigh-levelbusinessfunction(Cluster)andsub-function(Segment)ForExample:Considerthe3A4PIP®Cluster3:OrderManagementSegmentA:QuoteandOrderEntry3A1:RequestQuote3A2:RequestPriceandAvailability3A3:RequestShoppingCartTransfer3A4:ManagePurchaseOrder3A5:QueryOrderStatus3A6:DistributeOrderStatus::DoubleActionPurchaseOrderRequestAcknowledgementPurchaseOrderResponseAcknowledgementPIP3A4PIP3A4–PurchaseOrderRequestStandardwayofrequestingPOBuyerSellerTransaction/DoubleActionRosettaNetCaseStudyBackgroundINOTERAInoteraMemoriesInc.wasfoundedinJanuary2003asa50:50JointVenturebetweenInfineonTechnologiesAGandNanyaTechnologyCorp.(NTC).InoterawillfocusontheproductionofDRAMproductsbasedonadvancedprocessesof0.11micronandbelow.RosettaNetProject3A4RequestPurchaseOrder3B2NotifyofAdvanceShipment3C3NotifyofInvoiceInternetInfineonInoteraBizTalkServer2004+AcceleratorforRosettaNetBizTalkServer2004+AcceleratorforRosettaNetNotifyofAdvanceShipment234PurchaseOrderConfirmationNotifyofInvoice3B23C3PurchaseOrderRequest13A4CaseEnvironmentInotera-SupplierInfineon-BuyerServerT01•H/W•CPU–M1.4Mhz•RAM–1GB•S/W•WindowsServer2003•WebServer(IIS)•SQLServer2000•BizTalkServer2004•VS.NET•MicrosoftBizTalkAcceleratorforRosettanet3.0ServerS01•H/W•CPU–SP41.8Mhz•RAM–512GbMb•S/W•WindowsServer2003•WebServer(IIS)•SQLServer2000•BizTalkServer2004•VS.NET•MicrosoftBizTalkAcceleratorforRosettanet3.03A4PurchaseOrderRequest/ResponseBuyerERPSupplierERP2.ForwardtotheSupplier3.ReceiptAcknowledgement7.3A4AcceptanceAcknowledgement•3A4PIP–ManagePurchaseOrder•BuyerSupplier:PurchaseOrderRequest•SupplierBuyer:PurchaseOrderAcceptanceINFINEONINOTERABizTalkServerwithA4RNBizTalkServerwithA4RNINFINEONMessageFlow(Buyer)HTTPAdapterINFINEONERPSQLServerXMLDASMSQLAdapterMessageBoxXMLASMReceiveLocationSendPortXMLReceivePipelineXMLSendPipelineRNIFSubmitASPXINFINEONApplicationIntegrationMaptoServiceContentfor3A4RNIFAPIINFINEONMessageFlow(Buyer)HTTPAdapterSQLServerSQLAdapterDecodeDASMPartyResolveOrchestrationOrchestrationMessageBoxPre-ASMASMSign/EncryptMimeEncodeInternetPrivat