变革的力量·领导与管理的差异

KotterLawrence-JohnWiley1974Addison-Wesley1978FauxMcarther-Prenitce—Hall1978Sch1esingerSatheD·RichardD.Irwin1979AMACOM197919821988Bass1981Yukl1989ChandlerBelknapPressofHarvardUniversityPress1977ab19872006070BurnsHarperRow1987LevinsonRosentha1BasicBooks1984289BennisNanus1985PetersAustinRandomHouse19851985Za1eznik197755567—8767—8010JohnSculleyPeopleEculley2001987198850301988Beckhard1969NCRJimAdamsonBillBirdDarnelClarkEdConnalRobertCorcosKurtHanawayFredHutcheonKenKelleyGrantKeirChalieLoarridgeAlanMurdocb·BillPatulloM·Y·M.Y.JoeStephanJohnTocbNigelVjncent1212200T1chyBennisTichyDevanna19861985Pasca1eAthos123SimonSchuster1981TRSEdCoopermanLouGerstnerRonGloverDavidKalisJonathanLinenPhillipRieseRickThoman12197896106SASBallingerPublishing1987ICI40Collins198825HarvardBusinessSchoolPress1967NystromStarbukOxfordUniversityPress1981Kanter19827—8198319871985MartinBerwickJohnBrick1emyerRobertCrandallRichardHamerA1anLefkoRichardPsvkThomasRozbocilWilfridRoweJosephSchliff“CannonNorton1939HackmanOldman1976161980AldaqBriefScottForesman1979“198719851989Wal-Mart1962PhiIBouchaertDonDoyleEdDud1evBillEvansRogerKramerOttieLaddDickMayerShelbyMasseyGreggReynoldsG·V·Dr.6.V.RaoHarrySunenshineMikeMiles1982KFC1989KraftGeneralFoodsBarnesKriger1986SloanManage-mentReview15—25ARCORonArnaultGeorgeBabikianLodCookJimMorrisonDonMurrayScottStamworthBobWycoff1988971988321ARCO25Exxon16.8BusinessWeekAnderson198887’KerrvBessmanCarmenColettaDallasKirkJanetShipmanElizabeihstrongBarbaraWoodCraigZamzowsch1esingerSaiheD·RichardD.lrwin1979Galbraith1977.Ecc1esCrane19S8198989WallSt.Journal1982Mintzberg197319757—8StewartMacmillan1967Mc-braw-Hilluk1976PreniiceHall1982DavidMcClelland1rvington1975Boyatzis1982JournalofAppliedPsychology67IacoccaBantamBooks19841982HoganRaskinFazz-iniTulsaInstituteofBehavora1Sciences19891/10×1/3×1/2×1/21/12071988McCal1LombardoMorrisoknLexingtonBmoks19881982[1988]611[WarnerBooks1984]4—5[1985].1988JaMesHeskett98—99BobDaughertyPaulGravenMikeHarperJimKennedyAndyLangertBudMorrisonGiebertMu1hereDavidPetersonScottRahnDonRascheJerryVernonBobWhiie601987/PhilipMorrlsKraftUnileverRJRNabisoSaraLeeSchein[Jossey-Bass1985]2314