基于治理过程变革的政府绩效管理框架

©1994-2009ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.[](07BZZ035);985;,,,,[],,,,,,,,,[];;;[]:,,(510275),,,,,,:,;,,;,;,[1](P64),,,,,,,,,,,:911©1994-2009ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.[2],,,,,,,,,,16()36,,,,,[3](P132),,,[4](P92),,,20081031(),,,,2008112022,,,,,,,,[5](P233-258),,,,[6],20,,,,,,,[7](P53)[8](P135),,[9](P15),,,,,,,,;[10],,[11],,,,,,,,IngrahamJoyceDonahue(1)[12](P16),021©1994-2009ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.[13](P18),,[14](P19),,,,,,,Mwita(2)[15](P28):,,,,,,,(CAF)19981999,(EFQM)(SpeyerAcademy)(EIPA),,(3)[16](P36),,,,[17](P41)(BSC)1992,,,(4),,,,121©1994-2009ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.:,,:(1),;(2);(3),;(4),()2005,,,,,(),,:11:,,[18](P27),,;,,,,,:;;,:(1),(2),[19](P50)21,,,,,,20077,,37516,,,,,,95%,98%,100%,,[20],,,,24443200,221©1994-2009ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.[21],,,,,,,,31,,,:,,,,,,,,,,,:,,,,,,,,,41,,,,()()60%40%,,,(),,,,;,,;,,,433824,,,(),,,,200,[22](P173),,,,,,:;,,;,,,,,,,,,,,,,,51,,321©1994-2009ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.()()()()()11(),,,,;,,,,,;,20052007,38,3,6[23],,(),,,5,,,,,,,,,,,,:,,;,,;,,,,,,;,,,,,(),421©1994-2009ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.[1]:,,,2006[2]::,,2007(5)[3][4]Osborne,David,andPlastrik,Peter1BanishingBureaucracy:TheFiveStrategiesforReinventingGov2ernment1NewYork:thePenguinGroup,19971521©1994-2009ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.[5]O1E1Hughes1PublicManagement&AdministrationAnIntroduction1London:MacmillanPressLtd1,19981[6][8]:,(),2008(3)[7]::,,,2007[9]RobertL1Holling1ReinventingGovernment:AnAnalysisandAnnotatedBibliography1Commack,NY:No2vaSciencePublishers,19961[10]:,(),2005(5)[11]M1Marshall121stCenturyCommunityGovernance:BetterResultsbyLinkingCitizens,Government,andPerformanceMeasurement1ASQps54thAnnualQualityCongressProceedings,20001[12][13][14]Ingraham,PatriciaW1,Joyce,PhilipG1&Donahue,AmyKneedler1GovernmentPerformance:WhyManagementMatters1Baltimore:JohnsHopkinsUniversityPress,20031[15]Mwita,JohnIsaac1PerformanceManagementModel:ASystems2basedApproachtoPublicServiceQuality,TheInternationalJournalofPublicSectorManagement,2000,13(1)1[16]Engel,Christian1CommonAssessmentFramework:theStateofAffairs,Eipascope,2001(1)1[17]:,(),2008(1)[18]:,,2008(2)[19]:,,2005(1)[20][21][23]:,,,(),2008-10-31[22]:,(),2009(2)TheFrameworkofGovernmentPerformanceManagementBasedonReformofGovernanceProcessACaseStudyofYongdingCounty,FujianProvinceCHENTian2xiang(CenterforPublicAdministration,SunYat2senUniversity,Guangzhou,Guangdong510275)Abstract:Atpresent,thestudyintheaspectofgovernmentperformancemeasurementinChinahasbeenmadeonlyforthesakeoftheactualmeasurement,andnoonehaseverexamineditfromtheas2pectofgovernanceandprocessmanagement1Areviewofthehistoryofgovernmentperformanceman2agementandtheidentificationofitstheoreticalmodelwillenableustoseethatsomesignificantreformhasbeengoingoninthegovernanceprocess,andthedoublevalueorientationofpublicaccountabilityandefficiencyhavebeenrevealed1ThepracticeofgovernmentperformancemanagementofYongdingCountyinFujianProvincehasestablishedaperformancemanagementmodelwithrichcontents,widerangeoffunctionsandreasonablestructuresasithasadefinitevalueorientationatitscoreandcarriedoutreforminadministrationprocessbasedonaperformanceindexdesign,performancetracingandguidingmechanismcombinedwithperformanceevaluationmechanismandaccountabilitysystem1Ithasadoublevalueorientationofpublicaccountabilityandefficiency,anddemonstratedthemanage2mentlogicofgovernmentperformancedecidedbygovernanceprocessreform,whichcanbeusedasaworthyreference1Keywords:thereformofgovernanceprocess;governmentperformancemanagement;framework;model()621