数据中心认证及永续运维

GregChenDirectorofBusinessDevelopmentChina,HongKong,Japan,Korea,Philippines,TaiwanTierCertificationandOperationalSustainabilityforDataCenter数据中心认证及永续运维2©2014UptimeInstitute,LLC全球数据中心权威20多年来，UptimeInstitute提供独立的、技术中立的资深专业知识、咨询、和认证UptimeInstitute的目标是全面性、创新性、高效能性的，其持续性的解决方案横跨全部资产设施和向最终使用者提供专业知识的信息服务。3©2014UptimeInstitute,LLC无偏见&厂商中立UptimeInstitute不设计、建造、测试，或营运数据中心—或提供任何Facility或IT设备。最为大众认知的是其领先的思想和数据中心标准：TierStandard:TopologyTierStandard:OperationalSustainability在全球50+个国家，有340+个Tier认证10©2014UptimeInstitute,LLC全球的TierCertificationsTierII18TierIII192TierIV45TierII4TierIII65TierIV12TierIIIGold4TierIVGold2进行中的Certifications:15511©2014UptimeInstitute,LLC背景•数据中心的业务目标或其任务需要，是真正主导数据中心的功能和容量•实际的配置和其如何管理的措施，是衡量基础设施符合效率目标的评量•数据中心的成功与否取决于：TierStandard:TopologyTierStandard:OperationalSustainability12©2014UptimeInstitute,LLCTier分级•TierI–BasicCapacity基本能力•TierII–RedundantComponents冗余组件•TierIII–ConcurrentlyMaintainable同时可维护AppliestoEachandEverycomponentandpath适用于每个和所有组件和路径•TierIV–FaultTolerant故障容错Considersasingleevent,butconsequentialimpact考虑单一事件，但及其间接地影响13©2014UptimeInstitute,LLC关键设计Topology原则•开始和结束在IT关键环境基础(BeginandendattheITCriticalEnvironment)•建筑于前一层的Tier(BuilduponthepreviousTier)•提供设施操作和维修的机会(Providefacilityoperationandmaintenanceopportunities)•只考虑已建置的环境(Considersonlythebuiltenvironment)14©2014UptimeInstitute,LLC范例(ComputerRoomCooling):15©2014UptimeInstitute,LLC范例(UPS&CriticalDistribution):16©2014UptimeInstitute,LLCTier准则摘要•TierI:BasicCapacity基本能力Computerroom,UPS,enginegenerator,computercoolingSingledistributionpathand‘N’capacitySusceptibletoallmaintenance-andfault-relatedshutdowns•TierII:RedundantCapacity冗余组件SingledistributionpathandN + RcomponentsShutdownMAYberequiredformaintenanceonredundantcomponentsSusceptibletoshutdownsformaintenanceondistributionpathsSusceptibletofault17©2014UptimeInstitute,LLCTier准则摘要•TierIII:ConcurrentlyMaintainable同时可维护MaintenanceorreplacementofeachandeverydistributionandcapacitycomponentNoshutdownforplannedequipmentworkorreplacementSusceptibletofault•TierIV:FaultTolerant故障容错Multiple,active,Compartmentalizedcapacitycomponentsanddistributionpathsautonomously'N'afteranyfailureNoshutdownforplannedequipmentworkorreplacementNoshutdownforsinglefault18©2014UptimeInstitute,LLC实现业务目标的关键•Tier就相当数据中心的物理基础设施：Power,cooling,automation,ancillarysystems,etc.•营运的可持续性，就相当于这一基础设施的管理：People,infrastructuresystemsbuildingshell,property•两者都需要达到长期的性能目标21©2014UptimeInstitute,LLCOperationalSustainability的原则•Pro-active积极主动：FocusedonanticipatingtheneedsofthedatacenterratherthanreactingtothemDedicatedtocontinuousimprovement•Practiced精通熟练：DisciplinedapproachtodatacentermanagementExhaustiveandexercisedprocesses/procedures•Informed消息灵通：Freeflowofinformation,includingsite“wisdom”&“tribalknowledge”Decisionsarealwaysmadefromapositionofknowledge22©2014UptimeInstitute,LLCSometimesGoodisCheap23©2014UptimeInstitute,LLCSometimesCheapisGood24©2014UptimeInstitute,LLCOperationalSustainability为何重要？•是达成业务目标或必需任务的主要关键DesignTopologyisinfrastructureOperationalSustainabilityisachievingthefullperformancebenefit•提供数据中心投资一个有效的评量25©2014UptimeInstitute,LLCOperationalSustainability的要素1.Management&Operations管理&操作70%ofoutagesareattributabletohumanerrorHighestweighting2.BuildingCharacteristics建筑物特性Buildingfeatures,designattributes,andoperatingconditionsimpactavailabilityobjectives3.SiteLocation场地位置Thehighestleveloffunctionalitycanbeeasilydefeatedbynaturalorman-madedisastersDefinessiterisksandmitigation26©2014UptimeInstitute,LLCTierCertifications—Worldwide342TotalCertifications27©2014UptimeInstitute,LLCTierCertification•Step1:TierGapAnalysisIdentifyanymajorTierissues•Step2:TierCertificationofDesignDocumentsIn-depthreviewofdesigntoensurefullcompliance•Step3:TierCertificationofConstructedFacilityOn-siteverificationofinstalledinfrastructure•Step4:TierCertificationofOperationalSustainabilityOn-siteverificationofongoingoperationsUptimeInstitutealsoofferspreliminaryandprogressreviewsofdesignsandoperations28©2014UptimeInstitute,LLCTierCertification有如项目'保险'•免除藏于基础设施系统之弱点的'损害'•专注的项目团队以确保功能能力和可操作能力Findingsactionablebydesignandconstructionteamassolutiondevelopsfromconcept→design→implementation→transition-to-operations这些可要求的发现有如发展设计和施工团队的解决方案从概念→设计→实施→过渡-到-操作•由公正的第三方确认褒奖•2829©2014UptimeInstitute,LLCTierCertification的好处•确保在数据中心设施所做的投资Protectsagainst‘loss’ofweaknessininfrastructureEnsuresconsistentsolution•企业—对组织的认可褒奖Demonstratetouppermanagementthatperformancecapabilityisthere•托管服务业者—行业成就奖励CompetitivedifferentiationReducesoreliminatesneedforduediligence30©2014UptimeInstitute,LLCTierCertification的好处•不同于自我认证Letters,foil,plaque,andWebsitelisting•UptimeInstitute是全世界唯一Tier认证个体避免对己身工作服务提供者进行妥协性评分TierCertifications在50+国家31©2014UptimeInstitute,LLCManagementandOperation32©2014UptimeInstitute,LLCManagementandOperations管理和操作•大约70%的数据中心停机报告是直接归因于操作员错误•对一些现有的设施，Tier认证并不是最佳的可利用资源，归因于设施老旧或先前组织的业务决定•现有的数据中心，为他们争取持续正常运行，确认其实际操作•奖励达成高水平的M&O—别立于基础设施架构之外•是源自于TierStandardOperationalSustainability的管理和持续营运元素33©2014UptimeInstitute,LLC•您是否对于您的数据