企业文化_中建信条之十典九章（PDF38页）

目录Contents04笃诚守信06品质至上08专业敬业10严守规范12持续创新14融合高效16协同联动18清正豁达20拼搏进取22绿色人文HonestandAccountableReachingtheBestQualityBeingProfessionalSticktotheRulesKeeponInnovationMaintainHighEfficiencyCollebrativeanCooprativeCleanandOpen-mindedHardWorkingGreenDevelopment行为十典TenCodesofConduct礼仪九章总则24尊重平等24真诚宽容25适度适宜25自律自省细则26协调28有序30适时32规范34随俗GeneralProvisionsMutualRespectSincereandToleranceModerateandProperSelfDisciplinedDetailedRulesMatchingOrderTimingStandardDoasRomansDoNineAspectsofProtocol前言《中建信条》是新时期中国建筑的事业理论，是引领中国建筑科学发展的价值追求，是全体员工团结奋进的精神旗帜。着眼于推进对中国建筑发展战略的认同、理想信念的认同，《中建信条》成为了广大员工心灵的寄托和归宿。知是行之始，行是知之成。坚定的理想信念和文化理念必须付诸行动，必须用实践来检验。行胜于言，贯彻《中建信条》重在内化于心，更在付诸于行。只有把中国建筑核心文化理念转化为员工的行为习惯，融入具体日常工作之中，做到既“内正其心”，又“外正其容”，才真正符合中国建筑的文化要求。中国建筑行为规范手册《十典九章》是《中建信条》的延伸，是践行《中建信条》的行动指南。《十典九章》由两部分内容组成。“行为十典”是对管理行为和员工习惯的倡导和要求。其中，“组织行为”关注企业商业伦理，对如何营造良好组织环境、提高企业文化执行力提出明确要求；“个人行为”注重细节阐述，对中国建筑全体员工的日常行为进行重点引领和倡导；“反对行为”明确底线规范，对背离中国建筑文化倡导的行为进行高压警示。“礼仪九章”是中国建筑员工的礼仪规范，按照国际化公司的标准，阐述了员工在商务社交场合所应注意的礼仪及行为细节，是中国建筑员工提高职业修养、提升人际沟通技能、全面树立个人和企业形象的礼仪遵循。言必行，行必笃。每一位中国建筑员工的行为都须遵照《十典九章》，经常检验自己的行为，思考工作的价值和意义。如每位员工每天都能以身作则，实践行为规范，坚守自己的价值追求，必将激发出中国建筑企业文化的蓬勃活力。千里之行，始于足下。行为规范，从现在做起，从我做起。《中建信条》的意义在于具体行动。每个人的行为都要体现中国建筑的核心价值，展现组织形象。笃信而行，行必致远。Preface02TheCredoofCSCECisthetheoryforCSCECstafftofollowinthenewera.ItisthecorevaluethatleadsCSCECtodevelopscientifically.ItisalsotheflagthatinspiresandunitsallCSCECstafftomoveforward.TheCredoofCSCEC,aimingatpushingforwardtheconsensusondevelopmentstrategiesandideologiesofCSCEC,hasbecomethehopeandhomeofthesoulsofallCSCECstaff.Knowingisthebeginningofaction,andactionistheresultofknowing.Firmidealfaithandculturalconceptshouldbeturnedintoactionandbetestedthroughpractice.Actionsspeaklouderthanwords.ActionsaremoreimportantwhenimplementingtheCredoofCSCEC.Muchattentionistobeinternalizedintheheartofthestaff.TheculturerequirementofCSCECcanonlybemetwhenthecorecultureideologyisturnedintostaffbehaviorandcustomintheirdailywork,bothinternallyandexternally.TheCodeofConductandProtocolistheextensionoftheCredoofCSCEC,anditistheguideforimplementingtheCredoofCSCEC.TheCodeofConductandProtocoliscomprisedoftwoparts.‘TenCodesofConduct’advocatesandrequiresmanagerialbehaviorandcustomofstaff.Amongwhich,‘organizationalbehavior’attachesimportancetothebusinessethics,andraiseclearrequirementsashowtocreatesoundorganizationalenvironmentaswellasimprovethecorporationculturalcapacity.‘Individualbehavior’isconcernedwithdetailedinstructions,guidingandadvocatingthedailybehaviorofallCSCECstaff.‘Opposition’makesstandardsofbottomline,andalertsstafffromdoingthingsagainstCSCECculture.‘NineAspectsofProtocol’setsupetiquetterulesforCSCECstaff.Followingstandardsofaninternationalizedcorporation,theprotocolexplainstheetiquetterulesanddetailedbehaviorthatstaffshouldpayattentiontoatthebusinessandsocialcircumstances.Ithelpsstafftoimprovetheirprofessionalquality,communicationskillsandsetupgoodmannerofbothindividualandthecorporation.Honoringourwordsandresoluteourdeeds,everystaffofCSCECshouldfollowthisCodeofConductandProtocolasourrulesandcheckourselveswithit,searchingthevalueandsignificanceofourwork.Shouldeveryoneofusfollowiteveryday,thecorporationcultureofCSCECwillcertainlybeenergized.Longjourneybeginsfromthefirststep.Weshouldstarttofollowtherulesandstandardsfromnowon.TheCodeofConductandProtocolmeansmoreinaction.Everyone’sbehaviorwillreflectthecorevalueandorganizationalimageofCSCEC.Honoringourwordsandwewillgoalongway.0304TENCODESOFCONDUCT人而无信，不知其可也。——《论语》笃诚守信是契约精神和高品质履约的体现，是我们的生命线。我们把笃诚守信作为事业发展的根基，倾力营造内外部诚信的氛围。Honestyandaccountabilityreflectsourbehaviorqualityandspiritfollowingandhonoringcontract.Itisourbottomlineatthat.Wetakehonestyandaccountabilityasthebaseforthecourseofourdevelopment,andwemakeeveryefforttocreateanatmosphereofhonestybothinsideandoutsidethecompany.笃诚守信HonestandAccountable05组织行为宁愿丧失利益，也不丢失信誉。高能力履约，高品质履约。用数据说话，用事实说话。个人行为有诺必践，不打折扣。要求别人做到的，自己先做好。讲真话，敢担当。反对行为虚报瞒报。诋毁对手。搞小动作。OrganizationalBehaviorWe’dratherloosebenefitthanthecreditworthiness.Wehonorcontractwithstrongcapacityandhighquality.Wespeakwithdataandtruth.IndividualBehaviorWehonorourwords,withoutcompromise.Wewillmakeitbeforerequiringothers.Wespeakthetruthandaccountable.WeareAgainstMakingfalseorconcealedreport.Discreditingtheopponent.Makingtricks.Idon’tknowhowamanwithouttruthfulnessistogeton.HonestandAccountableHonestandAccountableConfucianAnalects06TENCODESOFCONDUCT如切如磋，如琢如磨。——《诗经》品质至上，是我们品牌价值所在，不仅体现在产品及服务品质上，更体现在做人的品质上。我们孜孜不倦追求各方和谐中的最佳品质。Reachingthebestqualityrepresentsvalueofourbrandname.Itshouldnotonlybereflectedinthequalityofourproductsandservice,itshouldevenmorebereflectedinourpersonalquality.Thebestqualityinallaspectsiswhatwewillcontinuetofollow.品质至上ReachingtheBestQuality07组织行为绩效论功过，品质论英雄。重过程看细节，重结果看效益。以品质树品牌。个人行为品行为先，修为高标准。做事严要求。改善从细节着手。反对行为低品质换取高速度。以次充好。OrganizationalBehaviorWecountontheperformanceandquality.Weattachgreatimportancetoprocessandthedetails,theresultandefficiency.Weestablishourbrandnamewithgoodquality.IndividualBehaviorWewillbehaveourselvesandfollowhighstandard.Wewillstrictlyfollowruleswhendoingthings.Wewill