(完整版)菲佣的岗位说明书——让基层管理者汗颜

（完整版）菲佣的岗位说明书——让基层管理者汗颜菲佣工作内容和要求细则总共分以下几部分：A)Bi-monthlyHouseholdChores家务(隔月)B)WeeklyHouseholdChores每星期工作C)DailyRoutines–Households日常工作指引–家务D)GeneralTidying一般整理E)Cooking&PreparingMeals煮餸及准备膳食F)Laundry&Ironing/洗衣及熨衫G)GuestReception招待客人H)Others其他I)FOREMERGENCYSITUATIONS紧急事故J)Lookafterthebaby照顾小朋友K)Children’ssafety/小孩安全L)PersonalHygiene&Dressing个人卫生及衣着M)Manners工作态度A)Bi-monthlyHouseholdChores家务(隔月)1.Cleantherooftopandwallsusingdryclothwhenrequired有需要时可用干布清洁天花板及墙身。2.Cleaninteriorofalldrawers,cabinetsandwardrobeswhenrequired有需要时清洁抽屉、柜及衣柜里面。3.Cleantheexteriorandinterioroftherefrigerator清洁雪柜里面及外面。4.Cleantheexteriorandinteriorofthekitchen清洁厨房5.Washthewindowcurtain清洁窗帘B)WeeklyHouseholdChores每星期工作1.Kitchen厨房-Cleanthewalltiles.清洁墙砖-Cleanthewindowandframes清洁窗及窗框-Cleanexhaustfansandsmokehoods清洁抽气扇油-Cleantheexteriorandinterioroftheoven,microwaveovenandgarbagebin.清洁焗炉、-Cleantheexteriorofkitchencabinets清洁厨柜面。-Cleanthekitchenrack清洁厨房用的架2.Bathroom/浴室-Washthewalltiles清洗墙砖-Cleanthedooranddoorframes清洁门口及门框-Cleanthewindowandexhaustfan清洁窗户及抽气扇-Cleanthemirror清洁镜子-Cleantheexteriorandinteriorofthebathroomcabinetandglassrack清洁浴室柜内外及玻璃架。-Cleantheexterioroftheheaterwater清洁热水炉之外面。-Washtheshowercurtain清洗浴帘-Cleantheexteriorandinteriorofthewashingmachine,includingthewashingpowdercontainer清洁洗衣机之内外，包括放洗衣粉储存格。3.SittingRoom,DinningRoomandBedrooms客厅、饭厅及睡房-Cleanalldoor,windowsandframe清洁所有门、窗及框-WaxcleantheTVset,Hi-Fi,air-conditioner,fan,wardrobe,etc抹干净电视、音响组合、冷气机、风扇及柜。-Changeandlaundryallbedsheets,pillowcasesandquiltcovers更换及清洗床单、床笠及枕袋。-Laundrythecushioncover清洗咕臣。-Cleanthechild’sbed清洁小孩所睡的床。4.Others其他/Lain-Lain-Washthebaby’scarriageandtoys清洁婴儿车及玩具-Cleanhaircombsandbrush清洁梳及刷子-Cleanshoes清洁鞋-Polishleathershoes用鞋油刷亮皮革的鞋-Cleannon-leathershoeswithdetergentorwetcloth用清洁剂或湿布清洁非皮革的鞋C)DailyRoutines–Households日常工作指引–家务1.Preparebreakfastifrequire准备早餐2Dailygeneralclean-up日常清洁Kitchen厨房-Mopthekitchenfloor.Whenitisgreasy,cleanitwithdetergent.清洁厨房地板，如地面有油渍，需用清洁剂清洁-Washdishesandcups清洁碗碟-Cleanthestove,sink,ricecooker,pan,potsandaftercookingutensilsaftereachmeal每次煮食后，必需清洁炉灶、洗手盆、电饭煲、镬、平底锅、煲及所有厨具。-Cleanthekettleandwaterbottlewhennecessary.有需要时清洁水壼及水樽Bathroom浴室-Cleanthemirror清洁镜-Cleanthetoiletbowlsdailywithcleansers每日用清洁剂清洁坐厕-Mopthetoiletfloordailyandcleanitwithdryclothitiswet厕所地面需每天拖洗，如地面弄湿，必须用布抹干-Scrupandcleanthebathtubandsink要小心谨慎地清洁浴缸及洗手盆SittingRoom,DinningRoomandBedrooms客廰、饭厅及腄房-Sweepthefloor拖地-Mopthefloorwithdilutedbleachandrinsewithwaterdaily每天用稀释的漂白水拖地及用清水抹干净-Makeupbedseverymorning每朝整理好床单-Dustallfurnitureanddecorations所有家俬及摆设均须扫尘-Wipethesofa擦净沙发-Washthebaby’schangingmatwithwaterandwipedrywithdesignatedcloth用清水洗干净婴儿换尿片垫及用专用布抺干3.Preparelunchanddinner准备午餐及晚餐4.Preparedrinkingwaterandalwayscheckifthereiswaterinthehotpotandglassbottle.准备饮用的水及经常检查是否有热沸水和冻沸水5.Laundryandirontheclothesafterlaundrydryandmendtheclothesifnecessary.洗衣后要熨衫及摺好衣服6.Gotomarket去街巿买餸7.Cleanshoes,whichwerewornandthatdaywithdrycloth用干布抹干净僱主所穿的鞋8.Wateringtheplantsoutsidethewindow盆栽/植物需浇水9.Disposeallthegarbageandclosethewindowinthekitchenbeforeyougotobed.睡前必须清理所有垃圾及关上厨房的窗D)GeneralTidying一般整理1.Keepalldoorsandwindowscleanandfreeofdust.经常保持门窗清洁及避免铺尘2.Keepthekitchenclean,tidyandfreefromodor.保持厨房清洁及整理，并避免产生异味3.Keepthelivingroom,diningroomandbedroomscleanandtidyatalltimes.要经常保持客厅、饭厅及睡房时常整洁。4.Putbackchildren’stoysandbelongingsintheirrespectiveplaces.将小孩玩完的玩具放回原处。5.Useseparatetowelsfordifferentpurposes,e.g.separatetowelsforwipingfloor,cleaningfurniture,cleaningdiningtable,washingcups,washingbasinandwashingtoiletsetc.用不同的抹布予不同的用途，例如将不同抹布分别用于抹地、清洁家具、清洁饭桌、洗杯、洗洗手盆及清洁厨房等。E)Cooking&PreparingMeals煮餸及准备膳食1.Washyourhandsthoroughlybeforepreparingorservingfood.必须彻底清洁双手才准备食物。2.Alldrinkingwatermustbeboilingpoint(afterthewaterkettlehasbeenbeepingforatleastoneminutes)beforeserving.所有饮用的水必需达到煲滚程度(当水壶至少发出“BeeBee”一分钟)才可供饮用。3.Learntoprepareandcookmeals.Donothesitatetoaskandlearntocookmoredishes.须要学习如何去预备及煮餸，要主动去学煮多些不同款式的餸菜。4.Beabletoprovidethechildrenwithgoodmealsintheabsenceofyouremployers,andmakesurethattheyfinishedthemeal.当僱主不在家时，也要为小孩提供丰富有营养的食物，以及确保小孩吃饱。5.Donotwastefood.不可浪费食物。6.Ifyouhavetoanswerthetelephonewhilecooking,washyourhandsfirst.如果你在煮餸时需要接听电话，必须先清洁双手。7.Ensurethatmealsarepreparedandservedatthepropertime.要确保所预备的餸菜能准时预备妥当。8.Alwayskeepalldishedandcookingutensilsclean.要经常保持碗碟及厨具清洁。F)Laundry&Ironing/洗衣及熨衫1.Washclothesaccordingtoinstructionsasinlabelofdetergentandlabelattachedtoclothes.Handwashofdelicateclotheswhenneeded.洗衣时应按照衣服上的洗衣标签而清洗衣服，当有需要时要用手洗名贵衣物。2.Whenwashingclothes,donotmixwiththosechanging-color.Alwayscheckwithyouremployerwhenyouareindoubt.当洗衣时，不可将容易脱色的衣物其他衣物放在同一机洗。如有任何疑问，应问清楚僱主。3.Washadult’sclothesbymachinewhenthereisafullload.Handwashofbaby’sclothingimmediatelywhentheyaresoiledwithmilk,urineorfeces.当成人衣物储满一机时可以用洗衣机洗，但婴儿的衣服沾满奶、4.Checkallpocketsbeforewashing.先检查衣服的口袋里是否有东西要拿出来才清洗衣服。5.Removedirtwithpre-washbeforewashing.要先清洁顽固污渍才放在洗衣机内洗。6.Ensureclothesareinside-outbeforewashing.要确认衣服是向外翻才放进机洗。7.Ironingmustbeverygoodespeciallysir’sshirtsandbusinesssuits.Alwaysaskforadviceifyouarenotclearwhattemperatureshouldbeused