商务英语第七课-3.2-leaving-and-taking-messages+applicatio

Applicationletter—fontsSans-serif:无衬线字体(Arial)EmphasizeeachwordGoodforheadingsSerif:有衬线字体(TimesNewRoman)EmphasizetheharmonyofthewholetextGoodforcontentsFontsize:12Lastweek3typesofbusinessSoletraderPartnershipFranchisevocabulary商业头脑企业家的进取精神一个很明智的举动It’sessentialto……之间的折中过分简化利润率扩展业务开办资本企业加盟金BusinesssenseEntrepreneurialspiritAveryclevermoveIt’svitalto…Acompromisebetween…over-simplificationProfitmarginBranchoutLaunchCapitalVenturesInitialfee3.2LeavingandtakingmessagesHowtoleaveamessageeffectivelyStepsofleavingmessages√√√√√√√√√√√√√√√√√√√√1.Saywhoyouare----2.Givethereasonforcalling---3.Leaveyourcontactdetails----keystepsinleavingmessagesA.It’s…/E.Thisis…SaywhothemessageisforSpellanydifficultwordsF.Sothat’sMasinMadrid…/I.It’sPforParis…C.ThereasonI’mcallingisthat…/D.It’swithregardto…B.Youcanemailmeatrdot…/J.Callmeon0207…RequestareturncallSaywhenyouareavailableG.Youcangetmeanytimebetween…/K.I’llbeintheofficetomorrow…H.Couldyoucallmeback?L.I’dbeverygratefulifyou’dreturnmycall…Asmallchallenge—leaveamessage你是百佳超市的采购部经理张三.你留言双汇集团:由于其“瘦肉精”(taintedpork)丑闻造成销售量暴跌五成，望约时间商讨赔偿方案。Situation1Situation2你的名字SergiuszParteka。你留言Vanessa:推迟下周二(13号)的电子商务研讨会并为此而道歉。同时咨询下一次相似的研讨会的时间，并询问研讨会的费用是否能退款。Situation3你的名字AndrzejWelanetz。你留言Kirsten:咨询下一个关于电话技巧的课程的信息以及让他们把信息邮件发给你(地址)。确认你要派5位员工参加该课程，同时问清楚团体预定能享受什么样的折扣。Situation4你的名字李四。你留言消费者委员会(ConsumerCouncil):举报上海华联超市出售染色馒头(dyedsteamedbun)。表明有证据，并希望能引起重视。Situation1Situation2Hello,Vanessa,thisisSergiuszParteka(that’s…)IjustcalltoapologizeforpostponingtheonlinebusinessseminarofnextTuesday(13th).Couldyougetbackatmeaboutthescheduleforthenextsimilarseminarandalsowhetherwecouldgetarefundfortheseminarfees.Thnx.Bye.Situation3Morning,Kirsten,it’sAndrzejWelanetz.Justcalltoinquireab[e-mail]?Btw,I’msending5staffstoattendyourclasssocouldyoualsoincludedetailsofdiscountforgroupbookings?Thnx.Bye.Situation4Morning,thisisMrLeecallingfortheconsumercouncil.IwouldliketoreportthatShanghaiHualianSupermarketissellingdyedsteamedbuns.Ihavephotosandrecordingstoproveit.Dyedbunsareahealthhazardtoourhealthsowehopethatyoucandealwiththisasap.I’msureyoucangiveusasatisfyinganswer.Bye.Hello,thisispurchasingmanagerMr.ZhangfromParknshopcallingaboutthetaintedporkscandal.ThereasonIcallisthatthisscandalhascausedoursalestodecreaseby50%.Iwonderifwecouldhaveaface-to-facemeeting.I’llbeavailablethisFriday.Plscallbackasap.Thnx.Bye.HowtotakemessageseffectivelyP32ex1Leavemessages•saywhoyouare…•(saythemessageisforwhom..)•givethereasonforcalling…•leaveyourcontactdetailsTakemessages•From/Caller:•To:•Aboutwhat?(n.)/Dowhat?(vt.)•ContactwaysP32ex2TakenotesFrom:RalphTo:VanessaMessage:emaildetailsofnextmonth’[e-mail]:MariaMonboltMessage:shewantstoattendnextmonth’sbusinessbreakfastmeetingnotthismonth’s.Confirmthiswithheron7684556From:JochenAndersonMessage:callhimaboutthescheduleforthe25thbetweentwoandfiveo’clock.Hewantstochangethetimeandlengthofhisworkshop.From:VanessaTo:KirstenMessage:callJochenAndersononbehalfofVanessaaboutthescheduleonthe25th.From:BryaninsecurityMessage:heconfirmedopeningthebuildingforSunday.Callhimon077866788890ifnecessary.From?To?Aboutwhat?Dowhat?Contact?Assignments1.FinishalltheexerciseofModule3.2.PreviewModule4.