报告与提案

第14章报告与提案撰写报告的简易英语指南14.1「简洁」：丘吉尔写给战争内阁的备忘录”Todoourwork,weallhavetoreadamassofpapers.Nearlyallofthemarefartoolong.Thiswastestime,whileenergyhastobespentinlookingfortheessentialpoints.Iaskmycolleaguesandtheirstafftoseetoitthattheirreportsareshorter.Theaimshouldbereportswhichsetoutthemainpointsinaseriesofshort,crispparagraphs.Ifareportreliesondetailedanalystsofsomecomplicatedfactors,oronstatistics,theseshouldbesetoutinanappendix.Oftentheoccasionisbestmetbysubmittingnotafull-dressreport,butanaide-memoireconsistingofheadingsonly,whichcanbeexpandedorallyifneeded.Letushaveanendofsuchphrasesasthese:‘Itisalsoofimportancetobearinmindthefollowingconsiderations’,or‘Considerationshouldbegiventothepossibilityofcarryingintoeffect‘.Mostofthesewoollyphrasesaremerepadding,whichcanbeleftoutaltogether,orreplacedbyasingleword.Letusnotshrinkfromusingtheshortexpressivephrase,evenifitisconversational.ReportsdrawnuponthelinesIproposemayfirstseemroughascomparedwiththeflatsurfaceofofficialesejargon.butthesavingintimewillbegreat,whilethedisciplineofsettingouttherealpointsconciselywillprovideanaidtoclearerthinking.”SirWinstonChurchill,9August194014.2备忘录MEMORANDUMToJeanLee,ManagerFromSallyTurner,AdministrationAssistantRefJL/STDate20April200–VISITOFMRHOCHWEELEONG,WANCHAIIMPORTINGCOMPANY,HONGKONGMrHoChweeLeongistovisituson(date).Aswecanexpectalargeorderfromhiscompany,WanchaiImportingCompanyofHongKong,itisimportantthathereceivesagoodimpressionofourcompany.Thefollowingarethearrangementsforthevisit.ARRANGEMENTSMADE1.AccommodationhasbeenarrangedforMrHoatHotelModerneandIhavearrangedforataxitocollecthimfromthehotelat9.30amtobringhimtoShaziniShoesfactory.2.WhenMrHoarrivesatShaziniShoesat10.00amhewillbemetbyMrLeeandseniorstaffwhowilltakehimonavisitofthefactory.3.Abuffetlunchhasbeenarrangedintheguestroomat12.30am.Vegetarianfoodhasbeenprovided.4.TheboardroomhasbeenbookedforaconferenceforthewholeafternoonforMrHo,MrLeeandseniorstaff.Refreshmentshavebeenlaidonduringtheafternoon.5.AtaxihasbeenbookedtotakeMrHototheairportat5.30pm,sohecancheckinforhisflightbefore6.00pm.ARRANGEMENTSSTILLTOBEMADE1.Uptodatepricelists,cataloguesandsamplesofshoeswillbeprovidedintheboardroom.2.StaffwillbeinformedthatMrLeeandseniorstaffwillnotbeavailablenextFriday.14.3报告MARUMANSTORES,NOTTINGHILLBRANCHREPORTONPOSSIBILITYOFOPENINGACRÉCHEINTRODUCTIONIwasaskedtoinvestigatetheopeningofacrécheattheNottingHillbranchbyMrsLillianCheng.Inordertodothisthefollowingstepsweretaken.1.Iobtainedabreakdownoffiguresshowingthenumberofcustomerswithyoungchildren.2.Idiscussedthisissuewithseveralcustomerswhobroughtchildrentothestore.3.Theaccommodation,staffingandinsuranceissueswereconsidered.4.Iinvestigatedtheexperienceofothershopsthatalreadyhaveacréche.DISCUSSION1.7.3%ofMarumancustomershaveatleastonechildundertheageof3.2.Themajorityofcustomersinterviewedsaidtheywoulduseacrécheifthecostwasreasonable.Someofthesecustomersalsocommentedthatotherfriendswhoarenotpresentlycustomersmightalsoconsiderusingtheshopiftherewasacréche.3.Therearestrictlawsandregulationsconcerningaccommodationandstaffingofacréche.Thesitewouldhavetobeapprovedtorunacréchebeforewecouldstartone.4.Staffappointedtorunthecréchewouldhavetobefullyqualified.5.Asuitablespacewouldhavetobefound.Thiswouldrequirerunningwateraswellastoilets.Thecréchewouldhavetobeclosetothestoreentrancebutduetonoiselevelsitshouldbekeptseparatefromthemainstore.6.Thecompanywouldberequiredtoensureadequateinsurance.7.Manyrivalstoresintheneighbourhoodareofferingcréchefacilities.CONCLUSIONSAcréchewouldbepopularandwell-usedifwedecidedtogoaheadwiththis.RECOMMENDATIONSIsuggestthatthecompanyshouldgivefurtherconsiderationtoofferingacrécheandinvestigatethefinancialaspectsthatwouldbeinvolved.SallyTurnerCustomerServicesExecutiveLC/ST20April200–14.4较长的提案FLEXIBLEWORKINGHOURSAninitialstudyforABCLtdbyJaneSmithAninitialstudyObjectiveToidentifythefactorsinvolvedinintroducingflexibleworkinghours,toexaminetheirbenefitsanddisadvantagesandtorecommendthebestapproachtotake.SummaryAtpresent,almostallemployeesofABCLtdworkfrom9.00to5.00.Ahandfulworkfrom9.30to5.30.Many,thoughnotall,staffareunhappywiththisandwouldpreferamoreflexiblearrangement.Someareworkingmothersandwouldliketobeabletotaketheirchildrentoandfromschool.Some,particularlytheolderemployees,havesickorelderlyrelativeswhomakedemandsontheirtimewhichdonotfitcomfortablywiththeirworkinghours.Forthecompanyitself,thisdissatisfactionamongstaffleadstolowmoraleandreducedproductivity.Italsomakesithardertoattractandretaingoodstaff.Therearethreebasicoptionsforthefuture:1.Leavethingsastheyare.Thisisobviouslylessdemandingonresourcesthatimplementinganewsystem.Atleastweknowitworksevenifitisn’tperfect.2.Highlyflexiblesystem.Employeeswouldclockonandclockoffanytimewitha12½hourworkingdayuntiltheyhave‘clockedup’35hoursaweek.Thiswouldbethehardestsystemtoimplement.3.Limitedflexibility.Staffcouldstartworkanytimebetween8.00to10.00amandworkthroughforeighthours.Thiswouldnotsolveallemployees’problemsbutitwouldsolvemostofthem.ProposalIntroduceasystemoflimitedflexibil