您好,欢迎访问三七文档
当前位置:首页 > 商业/管理/HR > 项目/工程管理 > ERP_Quotation_Order-Sales
SAPCRM7.0DetailedViewSAPCRM7.0–SalesERPQuotationandSalesOrderinCRMWebClientUIERPQuote,Order,QuantityContractinCRMWebClientUI©SAP2008/Page2ERPQuoteRecognizingthatmanySAPcustomershavesubstantialinvestmentsintheirSAPERPordermanagementdeployments,SAPCRMisnowprovidingasetofcapabilitiesthatenableSAPCRMandERPcustomerstobetterleveragetheseexistinginvestments.TheprimarygoalistoextendtheCRMuserexperienceintheordermanagementspacetothefrontofficeusersresponsibleforordercreationorprocessing.©SAP2008/Page3FromLeadtoERPSalesOrderwithCRMWebClientUIPresalesprocessesSalesoperationsinCRMWebClientGenerateCRMleadManageERPquotationQualify/CloseCRMopportunityProcessERPsalesorderLogisticsfulfillmentinERPAccountpayableinERPInvoiceprocessinginERPBusinessflow1.Createorgenerateleadswithmarketingcampaign.2.Track,qualifyandcloseopportunities.3.ManageandtrackERPquotations.4.ProcessERPSalesorders.5.Fulfilllogisticsneeds.6.ProcessinvoicesinERP.7.Manageaccountpayables.CRMMarketing/Pre-Sales©SAP2007/Page4©SAP2007/Page4Ingeneral,thisnewcapabilityenablesuseofboththeCRMWebClientUIaswellastheCRMB2BWebshopUIontopofthesupportedSAPERPSDtransactions.ThecapabilityleveragesaconnectionbetweentherespectiveUIsupportlayersandSAPERPwhichallowsforthesameflexibleUIconfigurationthatisavailableinthestandardCRMUIs.ERPQuotationandSalesOrderinCRMWebClientUI-OverviewJ2EEERPCRMBusinessEngine:ERP-SDCRMWebClientBusinessLayerPresentationLayerBusinessServerPagesLORD(I+II)APIsUISupportLayersUnderlyingERP+CRMApplicationWebUIBrowserCRMB2BShopBusinessLayerPresentationLayerJavaServerPagesFeaturesataGlanceQuotations,standardorders,andquantitycontractscanbeprocessedinCRMWebClientUIFlexiblebusinessprocessesareconfiguredacrosssystemsFollow-uptransactionsafteranopportunitycanbeconfiguredwithanytypeofERPQuotation,SalesOrder,orQuantityContractCRMSalesToolsareintegratedintheERPQuotationandSalesOrderbusinessflowCRMproductsproposal,cross-selling,up-selling,campaign-basedproductsuggestions,CRMlistingandERPhistoricalordersCRMCatalogSearchandBrowsewithERPQuotationandERPSalesOrderConfigurationofproductsissupportedReturnsorderissupportedBillofMaterialexplosioninERPSalestransactionsissupportedExtensibilityissupported:customerfieldsinERPsalestransactions(BADIswerealreadysupported)©SAP2008/Page5CRMProductProposalsinERPQuotationandSalesOrderacrossChannelsCRMProductProposalfeaturesareavailablefortheSAPERPtransactions:QuotationSalesOrderAcrossSAPCRMChannelsCRMInteractionCenterCRMWebChannelEnablementCRMWebClient………©SAP2008/Page6CRMProductProposalsinERPQuotationandSalesOrder:FeaturesFocusoninteractiveselling:“ShowProductProposals”listsproductsinanadditionalviewforeasytransfertothequoteororderitemsinasecondstepAccessoriesUp-/Down-SellingProductsCross-SellingProductsTopnProductListCampaign/TradePromotionProductsFocusonquickandeasyentry:“Proposeitemsfrom(…)”directlyintotheorderitemsfromERPPastOrdersCRMListings©SAP2008/Page7CRMProductProposalsinERPQuoteandOrder:ScreenshotChooseProductProposalSubstituteinitialitem©SAP2008/Page8CRMProductProposalinERPQuotationandSalesOrder:OtherFeaturesPricingIntheproposalview,theCRMNetPriceListpricecanbedisplayedAftertransferoftheproductstotheERPquote/orderitem,theactualERPpriceisdisplayedintheitemlistAvailabilityinformationIntheproposalviewavailabilityinformationcannotbedisplayedAftertransferofaproducttotheERPquote/orderitem,theactualATPcheckresultisdisplayedintheitemlistProductproposalsonSubitem-levelCross-sellingisalsopossibleonsubitems©SAP2008/Page9CRMProductCataloginERPQuotationandSalesOrderSelectproductsfromtheProductCatalog©SAP2008/Page10CRMProductCataloginERPQuotationandSalesOrderBrowseProductCatalogandselectproducts©SAP2008/Page11ProductConfigurationNext/PreviousnavigationGroupssplitontomultiplepagesButtonstoeasilymove/copyelementstodifferentpagesandcreatePageLabelsInteractiveproductconfigurationissupportedfromopportunitytoorder.Theuserexperienceisfurtherenhancedwithuserguidance,reorderingofoptionsbasedonmarketingrequirements.©SAP2008/Page12BillOfMaterialExplosionThesubitemsresultingfromtheexplosionoftheBillofMaterial(BOM)inERParedisplayedintheCRMWebClientUIfortheERPSalesOrderThecaseandtheemptiesaresub-itemsofitemno.10.20,005,004,00©SAP2008/Page13ReturnItemsCreateareturnitembyeditingtheitemcategoryReturnsManualselectionoftheitemcategoryforreturnitems.©SAP2008/Page14ERPQuoteandOrderinCRMWebClientUI:AdditionalFeaturesDocumentFlowislinkingtwodocumentsacrossCRMandERPinthisscenarioTrackERPQuotationandSalesOrderinformationinCRMOpportunityTrackCRMOpportunityinERPQuotationandSalesOrderCopyControlissupportedacrossCRMandERPsystemsActualinformationincludedincopycontrol:Items(IncludingItemSelection),Notes(HeaderandItems),BusinessPartners(atHeaderandItemLevel),SalesAreaData,ProductConfigurationConfiguredproductissupportedfromOpportunitytoERPQuotationandSalesOrderDisplayofsubitemsfromBillofMaterial–explosioninERPSalesOrdersinSAPCRMChannelsCRMInteractionCenterCRMWebChannelEnablementCRMWebClientManualselectionoftheitemcategoryf
本文标题:ERP_Quotation_Order-Sales
链接地址:https://www.777doc.com/doc-7421 .html