BMC项目管理方法

BMCPerformanceManagerConsole7.x:Administering–Part2Module2:ImplementingaBPMConsoleProject©2006BMCSoftware,Inc.Allrightsreserved.2ModuleObjectives›Describethephasesofanimplementationproject›PlantheimplementationprocessLesson1:PhasesofImplementation©2006BMCSoftware,Inc.Allrightsreserved.4Objectives›Overviewoftheimplementationproject›Describethephasesofanimplementationproject©2006BMCSoftware,Inc.Allrightsreserved.5OverviewoftheImplementationProjectDesignandPlanDeployBuildandTestPrototypeConfigureTest,Improve,andMaintainPhase1Phase2Phase3Phase4Phase5©2006BMCSoftware,Inc.Allrightsreserved.6Phase1–DesignandPlan›Identifybusinessprocessesandpriorities–Identifyapplicationsthatsupportthebusinessprocesses,transferpriorities–Identifysystemswherevariousapplicationsreside,includedependencies,andtransferpriorities–Designmanagementprocesses,includetoolsandresponsibilities›Understandorganizationalconstraints›UnderstandthetechnicalenvironmentDeployBuildandTestPrototypeConfigureTest,Improve,andMaintainPhase1Phase2Phase3Phase4Phase5DesignandPlan©2006BMCSoftware,Inc.Allrightsreserved.7Phase2–BuildandTestPrototype›InstallAgentsonsystemswithapplicationsthatbestrepresentthetargetenvironment›InstallPATROLConsoles–Learnhowtousethetools–Developconfigurationprototypes–DevelopanynewKnowledgeModules(KMs)forun-instrumentedapplicationsDesignandPlanDeployBuildandTestPrototypeConfigureTest,Improve,andMaintainPhase1Phase2Phase3Phase4Phase5©2006BMCSoftware,Inc.Allrightsreserved.8Phase3–Deploy›InstalltheBMC®DistributionServer(DS)›InstalltheDSClients›Createinstallationpackages–InstallproductionAgents–InstallKMs–StarttheAgentsautomatically›Verify“vanilla”systemsareoperational›DeploycustomKMsDesignandPlanDeployBuildandTestPrototypeConfigureTest,Improve,andMaintainPhase1Phase2Phase3Phase4Phase5©2006BMCSoftware,Inc.Allrightsreserved.9Phase4–Configure›ConfigurePATROLAgents–Parameterson–Thresholdsoff–Agentoperationalparameters›Accessandsecurity–SetupconsoleAccessControlLists(ACLs)–Setupaliases/impersonationstomatchAgentACLs›Setupevent/alertmanagementDesignandPlanDeployBuildandTestPrototypeConfigureTest,Improve,andMaintainPhase1Phase2Phase3Phase4Phase5©2006BMCSoftware,Inc.Allrightsreserved.10Phase5–Test,Improve,andMaintain›Phase5lastsFOREVER!–Yoursteadystateprocessesareexecuting›Duringthisphase:–Measureyourprocesses–Makeimprovements–LookforwaystoimproveDesignandPlanDeployBuildandTestPrototypeConfigureTest,Improve,andMaintainPhase1Phase2Phase3Phase4Phase5Lesson2:PlanningtheImplementation©2006BMCSoftware,Inc.Allrightsreserved.12Objectives›Plantheimplementationprocess›Analyzerequirements›Defineadesignsolution›Performaphysicalmappingoftheproposeddesignsolutionfordifferentservers›Defineanimplementationplan©2006BMCSoftware,Inc.Allrightsreserved.13PlanningtheImplementationProcess1.Analysis2.Logicaldesign3.Physicalmapping4.ImplementationplanDeployBuildandTestPrototypeConfigureTest,Improve,andMaintainPhase1Phase2Phase3Phase4Phase5DesignandPlan©2006BMCSoftware,Inc.Allrightsreserved.14Analysis1.Identifyprojectstakeholders2.DiagramtheenterprisetobemanagedbyBMCPerformanceManagerConsole3.Collectandrecordhigh-levelsizingdataforeachmanagementdomain©2006BMCSoftware,Inc.Allrightsreserved.15ProjectStakeholders›Identifythepeopledirectlyinvolvedwith:–InitialdeploymentandinstallationofBMCPerformanceManagerConsole–BMCPerformanceManagerConsolemanagesnodeconfigurationandchangemanagement–Ongoingusermanagement,availability,andperformanceofPATROLCentralinfrastructure–HandlingeventsandexceptionconditionsraisedbyBMCPerformanceManagerConsole©2006BMCSoftware,Inc.Allrightsreserved.16DiagramtheEnterpriseInternet/WANFirewallFirewallFirewallHoustonNewYorkAustin100Mbps(all)T1(all)1.ITOPS2.3PCWindowsusers3.500managednodes1.SecondaryITOPS2.3PCWindowsusers3.2PCWebusers4.40managednodes1.400managednodes2.2causalPCWebusersMainCore,Inc.Enterprise©2006BMCSoftware,Inc.Allrightsreserved.17LocationAnalysisPATROLLocationAnalysisWorksheetLocationName:HoustonIsthislocationisolatedbyanetworkfirewall?YesSpeedandreliabilityofLAN/WANconnectivitytothislocation:T1,reliableManagedNodeInformationNumberofmanagednodesatthislocation:500KMstobeusedatthislocation:1.KMforUNIX6.2.KMforWindows7.3.KMforOracle8.4.KMforEventManagement9.5.KMforMSExchange(2servers)10.©2006BMCSoftware,Inc.Allrightsreserved.18LocationAnalysis(Continued)AdditionalInfrastructureServicesWillBMCPerformanceManagerReportingaggregatedatafrommanagednodesatthislocation?YesWillPATROLAgentsatthislocationforwardeventstoaneventmanagementtool?YesIfso,indicatewhicheventmanagementtool:PATROLEnterpriseManagerVisualizationInformationTypicalnumberofKMsusedoneachmanagednode:3(OS,Oracle,KMforEM)Typicalnumberofmanagedobjectsoneachmanagednode:1800(2*900)NumberofPATROL®CentralOperator–MicrosoftWindowsEditionconsoles:3NumberofPATROL®CentralOperator–WebEditionusers(daily/infrequently):0NumberofconcurrentPATROLCentralOperatorconsolesessions:3TypicalnumberofmanagednodesineachManagementProfile:80WillManagementProfilesincludenodesatotherlocations?YesIfso,indicatewhichot