中小学教师情绪工作策略及特性与工作满意度的关系研究

:100124918(2009)0320089294:G443:A12(11,730070;21,710061):,,368:,,,;,:;;;:,.E2mail:[e-mail]1,,,,,,,,,,,[1],,(emotionwork),[2],,,[3],20,,Brotheridge(2003)(surfaceacting)(deepacting)6Kruml(EmotionalworkCharacters),,(),[45],,,[6],,,,(SA);(activedeepacting,ADA),;(passivedeepacting,PDA),,,(,,[7]),P,9820093,,,,[4],,,,,Grandey,,[8],,,,,Grandey,?,,,,,(1):1H1:a,;b,H2:a,;b,;c,H3:a,;b,;c,H4::a,b,;c,22115,1,80,400400,368,92%180,188;167,201;171;:5120,610181,1167;:()8,()313,472123:21211[1],3,5,15:0178,0186,01610182Likert5,1521212Diefendorff[9],,2;,3;,201740182Likert5,15Cronbachs0178,21213Spector[10],09200939,4,3601600191Likert6,16,[11,12],213SPSS131033111,,3;3,3;:(F(1,366)=20166,F(1,366)=25179,F(1,366)=8164)(p0105),(p0105);(F(1,366)=01002)(F(1,366)=3146)(p0105),(F(1,366)=-3120,p0105),(FSA(2,365)=21116,FADA(2,365)=13188,FPDA(2,365)=8162)(FSA(3,364)=8139,FADA(3,364)=9105,FPDA(3,364)=10188)(p01001),(FSA(1,366)=8139,FPDA(1,366)=1158,p0105;FADA(1,366)=10144,p0105);(F(1,366)=7154,p0105)(F(2,364)=4194,p0105)(F(1,366)=17142,p0105),(F(1,366)=17142,p0105);,(FSA(1,366)=3114,FADA(1,366)=2138,FPDA(1,366)=3162)(FSA(1,365)=7114,FADA(1,365)=6156)(p0105)1(N=368)MSD123456121484017772314260188301286333317570165201075016543343133101687013553301381330141933531245016580118533-01049-01124301170336317450168701274330123533-0130933-010530130373145601537-01231330138133013063301005-0117533-0140933:3p0105,33p0101,333p01001,.,,(tSA2ADA(367)=18116,tSA2PDA(367)=25100,tADA2PDA(367)=9143,p01001),,,(r=-0123,p0101);(r=0131,p0101),1a1b(r=-0118)(r=-0141)(p0101);(r=0101,p0105),2b2c,2a(r=0136)(r=0119)(r=0127)(p0101),3a,(p0101),3b,,3c,,3c,3c3121,:19:,,,R2F,R22,32(N=368)-0104-0106-0118-0111-011201140114011701110115-0116-0119010401110105-0103-0104-0122-0117-01160126-0136333-013233301133-0108-0106-0117333F61513331213433391513331918733319134333R201070117011001250127R201060116010901240126:,3p0105,33p0101,333p01001.3(N=368)-0122-0119-0118-0114-011101110109011701150113-0123-0122010401060110-0107-0107-0122-0123-0121-0125333-0136333-0118333-0105-0108-0107-0116333F121753331416233391513331918733318199333R201120120011001250127R201110118010901240126:(=0126,p01001;=0113,p0105;R2=0116),(=-0136,p01001,R2=0124),,(p0105),(=-0117,p01001;R2=0126),1a(),()-0136-0132,(p01001),,4a:(=0125,p01001,R2=0118),(=0116,p01001;R2=0126),1b(),()-0136-0118,(p0105),,4c4411,,,,,,,;,;,,,,,,,2920093Kenneth[13],,610,11,,,,,,,,,,,,,,,[14],;1110,,,,,,[15],412,,1a1b,2b,2c,3a,2a,3b,3c:,,P,,,,,,,,Davies,,,,,,,,,,,,,,,,,,,,,,,,,,,,[5],,Grandey[8][16],,,,,?39:,,,,,,,,,,,,,,,,,,,,,,5(1);,,,(2),,,(3),,,:[1]...:,2007.[2]HochschildAR.TheManagedHeart:CommercializationofHumanFeeling.Berkeley:UniversityofCaliforniaPress,1983.[3]JonesJR.Anexaminationoftheemotionallaborconstructanditseffectsonemployeeoutcomes.DoctoralDissertation,TheUniversityOfNebraska2Lincoln,1998:1-17.[4]KrumlSM,GeddesD.Exploringthedimensionsofemotionallabor.ManagementCommunicationQuarterly,2000,14(1):8-49.[5]ZapfD.Emotionworkandpsychologicalwell2being:Areviewoftheliteratureandsomeconceptualconsiderations.HumanResourceManagementReview,2002,12:237-268.[6]Feng2HuaYang,Chen2ChiehChang.Emotionallabour,jobsatisfactionandorganizationalcommitmentamongstclinicalnurses:Aquestionnairesurvey.InternationalJournalofNursingStudies,2007.[7]MorrisJA,FeldmanDC.Thedimensions,antecedents,andconsequencesofemotionallabor.AcademyofManagementReview,1996,21(4):966-1010.[8]GrandeyAA.EmotionRegulationintheWorkplace:ANewWaytoConceptualizeEmotionalLabor.JournalofOccupationalHealthPsychology,2000,5:95-100.[9]DiefendorffJM,CroyleMH,GosserandRH.Thedimensionalityandantecedentsofemotionallaborstrategies.JournalofVocationalBehavior,2005,66:339-357.[10]SpectorPE.Measurementofhumanservicestaffsatisfaction:Developmentofthejobsatisfactionsurvey.AmericanJournalofCommunityPsychology,1985,13(6):693-713.[11],..,2008,23(3):359-363.[12]...:,2006.[13]KennethJ.Meier,SharonH.Mastracci,KristinWilson.GenderandEmotionalLaborinPublicOrganizations:AnEmpiricalExaminationoftheLinktoPerformance.PublicAdministrationReview,2006,66(6):899-909.[14]..,1996,(2):44-46.[15],..,2004,24(1):63-64.[16],.:,?,2006,38(2):262-270.(100)4920093ResearchesintotheRelationshipsamongAdultAttachment,SocialSupportandDepressioninCollegeStudentsTANGFu2rong1ZHANGDa2jun2LIUYan2ling3(ResearchInstituteofEducationScience,South-westUniversity,Chongqing400715;ResearchInstituteofmentalhealtheducation,South-westUniversity,Chongqing400715)Abstract:Toanalyzetherelationshipsbetweenadultattachment,socialsupportanddepression,438collegestudentswerechoosedatrandomtocompletetheRQ,ECR,SSRS,andBDI.Theresultswereasfollows:(1)Avoidantattachment,anxiousattachment,socialsupportanddepressionhadremarkabledifferencesonattachmentstyles.(2)TherewerestrongnegativerelationsbetweenAvoidantattachmentandsocialsupport,betweenanxiousattachmentandsocialsupport,betweensocialsupportanddepression;DepressionwaspositivelyrelatedtobothAvoidantattachmentandanxiousattachment;(3)Socialsupportpartiallymediatedtherelationshipbetwe