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“ERP”Page1“ERP”ERPE-Mail:phd@bu.eduTel:617-480-0230ERPERPERPERPERP“ERP”Page2ERP“ERP”Page3ERP01234567SAPORACLEPeoplesoftJDEBaanin$Billions19961997199819992000“ERP”Page44791999479/5000NSFAPICS1172000673116IDC,AMRResearch,GartnerGroup,Plant-WideResearchSAP,ORACLE,Peoplesoft,JDE,BaanMckinsey,PWC,Andersen,KPMG,Deloitte“ERP”Page5ERPERP“ERP”Page6ERP//00.511.522.533.544.5“ERP”Page7ERP5%0%1%4%50%40%“ERP”Page8ERPERP5730%71027%1028%33%3512%“ERP”Page9ERP63%27%10%ROI47%EVA13%Payback31%9%“ERP”Page10ERPERP(ChangeManagement)(ProductivityDip)“”(CentersofExcellence)--“ERP”Page11ERP“Thissystemwilldoeverythingforeveryone”(SoftInitiative)ERP“ERP”Page12ERP30291652172519105101520253035012345689111212+()%ERP“ERP”Page13ERP“”ITIT/“”40%55%26%12%7%IT52%67%20%11%2%4%49%13%17%21%4%“ERP”Page14ERPSAP25%10%26%ORACLE14%Peoplesoft3%JDE7%Baan9%SSA3%QAD3%“”752“”50SAPPeoplesoft“ERP”Page15ERP9%26%25%21%11%6%2%671213~1819~242536374848“ERP”Page16ERP0510152025303541%17%17%23%2%“ERP”Page17ERP43%33%10%7%7%$5M$5~25M$26~50M$51~100M$100M30%18%24%11%14%3%“ERP”Page18ERP2“ERP”Page19$5M$5M~$25M$25M~$50M$50M~$100M$100MERP$50M20.3%1.6%13.7%$50M~$250M14.3%8.2%1.1%5.7%$250M~$750M6.0%12.6%2.2%2.8%$750M~$1500M0.5%7.1%2.7%1.6%1.1%3.4%$1500M~$5000M1.1%1.6%2.2%3.3%2.7%2.2%$5000M1.6%2.2%2.2%3.2%0.8%36%59%5%15%/15%15%ERP91.50%2.0589.20%2.5788.50%3.1587.70%2.5286.90%2.6181.50%2.7875.40%3.4057.70%3.8044.60%4.1244.60%3.9140.80%4.8430.80%4.759.20%2.00“ERP”Page20ERPMinor56.8%Signification32.4%Major6.9%NoResponse3.9%33.3%12.8%10.3%9.0%7.7%3.9%23.1%“ERP”Page21ERP“ERP”Page22ERP7%1%34%58%“ERP”Page23ERP3.513.493.253.172.922.832.812.72.642.323.773.613.373.183.112.992.67IT2.061.94“ERP”Page24“GoLive”“”“”ERPERP/32.8%16.6%20.1%30.6%19.9%31.7%30.2%19.9%19.7%24.5%22.7%32.2%19.1%19.1%30.9%19.1%ERP18.5%29.3%28.9%18.5%ERP16.8%31.5%30.6%16.8%8.8%12.3%17.2%61.8%6.1%15.4%23.4%55.1%ERP68%56%51%(ERPe)47%“ERP”Page25ERP“ERP”Page26ERPERP“ERP”Page27ERP32%26%20%20%2%()18()6241()051015202530%“ERP”Page28ERP451442124193714“ERP”Page29ERPERP“ERP”Page309/11ERP/SCM/CRM2000ERP5%2001CRM42%200089%SCM200072%200139%4license“ERP”Page319/11ERP/SCM/CRMsurvivalITERP:CRM:SCM:18(byGartner)“ERP”Page32ERPisNOTdead.ERPSCMCRMERP“ERP”“”9/11ERPERP“ERP”Page33
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本文标题：ERP在美国的发展
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