VQM 02

LITEONGROUPSILITEKCORPORATION.旭麗品質政策品質零缺點,交貨準時,顧客完全滿意.WECOMMITTOTOTALCUSTOMERSATISFACTIONTHROUGHZERODEFECT,ONTIMEDELIVERY,COMPETITIVEPRICE.品質宣言QUALITYSTATEMENT1.我做的工作,由我保証.IGUARANTEEWHATIDO.2.做頂重要的事,第一次就把它做好.DOTHERIGHTTHING.RIGHTTHEFIRSTTIME.3.品質改善在現場.IMPROVEQUALITYONTHESPOT.(WHEN&WHEREITHAPPENS).4.確實輔動PDCA管理循環.IMPLEMENTPDCAMANAGEMENTCYCLES.5.品質第一,交期第二,成本第三.QUALITY-FIRST,DELIVERY-SECOND,COST-THIRD.6.勇于改善,進步重于面子.IMPROVEMENTSMOREIMPORTANTTHANLOSINGFACE.7.品質保証就是使下工程(客戶)滿意.QUALITYASSURANCEMEANSLETYOURNEXTPROCESS(CUSTOMER)BEINGSATISFIED.QUALITYPOLICYLITEONGROUPSILITEKCORPORATIONVendorQualityManagementStrategy協力廠商輔導策略Preventionratherthaninspection預防勝于檢驗FulfillSilitekqualitygoalandmeetcustomerqualitygoal滿足旭基顧客品質目標Continuousqualityimprovementtoupgradevendorqualitylevel提升協力廠品質水準需要,持續品質改進EnhanceandimplementC-S-VchainofSilitekqualityoperationmodel加強並執行旭基品質運作模組:顧客,旭麗及廠商鏈(C-S-V鏈)ToapplyJQR(JointQualityResource)withvendorstodeveloplongtermbusinessrelationship.應用JQR與協力廠發展長期事業關系LITEONGROUPSILITEKCORPORATIONVendorQualityManagementPolicy協力廠商輔導政策Tocontinuouslyimprovevendor’squality,delivery,cost,serviceandtechnologybyutilizingsystematicmethodstoensurepartsprovidedtoSilitekexceedindustryqualitystandardandfurtherstrengthenSilitek’scompetitiveadvantageintheglobalmarket.應用系統手法,在品質,交期,成本,服務,技術方面持續不斷改進.給旭基之材料優于一般工業品質標準,進而強化旭基在世界市場之競爭優勢.LITEONGROUPSILITEKCORPORATION協力廠商品質輔導部工作原則VQMPhilosophy1.VQMtreatsvendorastheextensionofSilitek’sproductionline.VQM視協力廠商是旭麗生產線的延伸.2.VQMdesignsthequalitycontrolsystembytheconceptof“PreventionratherthanInspection”and“ContinuousQualityImprovement”.VQM對協力廠商的品質管制系統,是一種預防的系統,而不是檢驗的系統,也是一種品質持續改善的系統.3.VQMwillworkwithvendortoachievematerialqualityrequirementfromSilitekbycontinuouslystrengtheningvendor’squalityassurancesystem.VQM願意和協力廠商一起努力,持續改善協力廠商的品保體系,以達成旭麗對材料品質的要求.LITEONGROUPSILITEKCORPORATIONQualityPrinciples品質四大原則1.Qualityisdesignoriented.品質是設計出來的.2.Qualityisworkarrangementoriented.品質是安排出來的.3.Qualityisprocessdesignated.品質是制造出來的.4.Qualityisnotbasedoninspectiononly.品質不是檢驗出來的.LITEONGROUPSILITEKCORPORATIONMaterialQualityGoal材料品質目標1.LRR(LotRejectRate)批退率1%2.DPPM(DefectPartsPerMillion)百萬分之不良率10003.DockToStock(DTS)免檢入庫LITEONGROUPSILITEKCORPORATIONSubject:Silitek’sCSVQualityChainCSV-----Customer--Silitek--VendorQualityChainCustomersQualityInfo/ImprovementIPQC/QualityDataonlineSilitekQualityInfo/ImprovementIPQC/QualityDataonlineVendorsVendors~SilitekChain:VendorApprovedPartsListAPLApprovedVendorListAVL1.ProcessQualificationPM/QMP2.PartsApproval3.PackingMethodApprovalVendorSurveyQualitySystemAssessment(VQM)VendorAuditing&SPCMonitor(SQC)QBR,VendorQualityRanking(QDCST)MaterialTechniquesDeveloped&ProcessImprovementCRPProgramMaterialJITSupportVendor’sCQIPActionPlanIPQCQualityDataProvidedOQCInspectionDataProvidedwitheachdeliveredlotVQMENGPROR&DQRASilitekPolicyManagementDMIReview(ToAchieveTotalCustomerSatisfaction)LITEONGROUPSILITEKCORPORATIONC-S-VCHAINVQMMainActivitiesSilitekVendorManagementSystemApprovedVendorList列入合格廠商名冊Verifyvendoreffectivenessandreadinessforproduction驗証成效ImplementVQMmainactivities推展VQM活動Identifypotentialvendorbaseandshareexpectations選別夠格廠商VendorQualificationSurvey評鑑審查CorrectiveActionRequest改進對策SigningofQualityAgreementandVendorQualityCommitment簽訂品質同意書Silitekandcustomerexperienceandexpectation經驗與期望Defineproduct/processandvendorrequirement條件需求ImplementCotinuousQualityImprovementprogram持續改進ExistingVendorNewVendor●VENDORREADINESSCYCLEFLOW