人力调配（PPT31）

Sept2001ChrisJarvisBS3403HumanResourceManagementBS3403HRM2ScheduleLecturesCasestudydiscussionCoursework50%,Examination50%On-lineForum/BulletinBoardStudyguideandLearningResourcescourse~jarvis/degreemodules/bs3403/BOLAsol.brunel.ac.uk/~jarvis/bola/personnel/BS3403HRM3ChrisJarvis:HRMTheoryandPracticeMG5012ManagingHumanResourcesModuleTextsEssential(pre-seasontraining)MaundL,2001,IntrotoHRM,PalgraveBeardwellI&Holden,2000,HRM,PitmanFurtherCornelius,N(1999)HRM:aManagerialPerspective,InternationalThomsonLeggeK,(1995),HRM:rhetoricsandrealities,MacMillanBS3403HRM4HRM:amaturediscipline?Scientific/philosophicalrigourCriticalevaluationComplexsynthesisAnalyticalexplanationTechnicalapplicationContextualunderstandingDescriptiveknowledgeandcategorisationBS3403HRM5ScopeofHRMWhatbusinessactivities?Whodoesthem?EvolutionofHRM/PersonnelfunctionHRcontentjobandemployeerelatedservicefunctionsHRcontexts(STEEPLE)social,technological,economic,ethical,legalandenvironmentalBS3403HRM6HRAnalysisPlanning,PolicyandImplementationStaffing•Recruitment•Placement•RecordsLearning,Training,andEvaluatingRewardsandContractsOrganisationalculture&managementworkforcerelationshipsHRM/PersonnelActivitiesTheorganisationemployspeopleMacroMesoMicroMetaissuesBS3403HRM7KarenLegge-PerspectivesonHRMRhetoric•descriptivefunctional(policies,procedures,purposes,rules,regulativemechanisms)•normative(valuesandcommitments:managerial,libertarian,egalitarian,ethical)•criticalevaluative(strengthoftheory,rhetoricandexperience)•descriptivebehavioural(practice,experienceandinterpretation)Approaches,theoreticalstrength,control,philosophies&tensionBS3403HRM8BrainoftheFirm?Personnel/HRMatBoardLevelnon-ExecDirectorsSalesandMarketingDirectorFinanceDirectorincl.ITSystemsandPayrollOperationsandDistributionDirectorDirectorofHumanResourcesManagingDirectorCompanySecretaryChairmanVariantsforpublicsectorStaff?Systems?Functionalresponsestointernal&externalconditionsBS3403HRM9ManagersOperatorsTechnicalOverseasGraduatesSales?RecruitmentGeneralPersonnelPersonnelRecordsStatisticsEqualopportunitiesCommunicationsCatering?PersonnelServicesManagerManagementDevelNeedsDesignDeliveryEvaluationOperativetrainingStaffappraisalCareercounsellingInvestorsinPeopleTechnicaltrainingHRDManagerMedicalCentrescreening/welfareLoos/hygieneHealth&safetyWelfarecounsellingSocialclubSitesecurity?SiteServices&OccupationalHealthRewardspolicyandchange?UnionbargainingandstaffrepresentationContractsSocial/structural&legaladaptationManagingconflictEmployeeRelationsManagerDirectorofHumanResourcesEmploymentlawStrategy,external/internal,policy,standards,servicequality,organisationalLearningandculturesaservicetomanagementnotathirdparty,mediatorbetweencompany&staffDisciplineCentral,functionalHRMServicesmodelBS3403HRM10STAGE1RecordsandadministrationRegulativeaccountabilityCompetitiveAdvantageDevelopmentofHRM/PersonnelSTAGE3STAGE2Admin.ServiceManagerContractsServiceManagerStrategicManagerProblem-solving,powerandinnovationBS3403HRM11PersonneladministratorClerkofworks:chores,reactive,littleauthority,difficulttoprovesuccess,costnotprofitcentreContractsmanager&Architect–deploysystems+innovate(Tyson&Fell1986)Conformistinnovator(contacts)professionalism-accepts“ends”&adjusts“means”service&innovationwithinprevailingnorms.policiesforeffectivestaffing,adminservices&consultancyDeviantinnovator(architect)influence“ends-means”relationships.gainacceptancefordifferentsuccesscriteria.strategic:empowerment,creativity,organisationalculture(Legge1978)Clerks&InnovatorsBS3403HRM12Managerialcontrol:valuesandassumptionsEmployingpeople-unregulatedmaster-servantrelationshipModern,bureaucratic,efficientcorporation-internalregulationDevelopmentofHRM/Personnel-2Externallyregulatedbureaucratic,efficientcorporationCompetitive,global,lean,highquality,hightechfirmDispersed,networked,flexible,K-basedorganisationBS3403HRM13ThedistributedorganisationCentralised,corporateactivities.ComparewithRetaildistributionTheshortlifeorganisationSoftwarehouse,consultancyandfacilitiesmanagementEuropeanorglobalfirmTheacademicorganisationTheprofessionalorganisation(solicitors,accountants)TheNHSLocalandcentralgovernmentTheknowledge-centredorganisationBS3403HRM14Whyaseparate,boltonHRM/personnelservicingfunction?Bureaucraticsystem&maintenanceregulatedenvironmenttoservicetransactions(staff==firm).admin.burden.Routinisation,consistency,predictability.Strategicpreparedness&developmentintelligence&expertise.anticipatestaffingproblems.Coordinate,reduceriskstrategicanalysis,choice&implementation(globalorlocal)Supportdevelopment&businessprosperitySticktotheknitting?==OutsourcingEachsectionmanagerastheirownHRmanager?BS3403HRM15ManagersOperatorsTechnicalOverseasGraduatesSales?RecruitmentGeneralPersonnelPersonnelRecordsStatisticsEqualopportunitiesCommunicationsCatering?PersonnelServicesManagerManagementDevelNeedsDesignDeliveryEvaluationOperativetrainingStaffappraisalCareercounsellingInvestorsinPeopleTechnicaltrainingHRDMan