某企业ERP订单管理系统的实现

某企业ERP订单管理模块的实现浙江大学硕士学位论文摘要i摘要销售业务作为企业实现增值最重要的手段之一对整个企业的生存和发展起着至关重要的作用。在企业信息化需求日益增长的今天，如何在复杂多变的市场环境中运用信息化手段快速有效的应对各种销售业务成为企业关注的重点。以信息技术为基础，融合了先进的管理思想为企业管理层和员工提供有效决策和管理的ERP系统则成为了实现这一需求的重要工具。本文通过对某通讯企业订单管理业务的研究以及对企业销售部门的调研之后得出了该企业订单业务的现状。在经过对流程的梳理和优化之后提出了对应的解决方案并在系统中通过配置加以实现。同时，也总结了该企业没有涉及到的订单流程处理，并以此为依据加以总结为以后在其他项目中有关订单管理模块的实施起到有用的参考。关键词：销售业务，ERP实施，订单管理，订单流程，OracleEBS浙江大学硕士学位论文AbstractiiAbstractSalesastheenterpriseoneofthemostimportantmeansofvalue-addeditwasplaysavitalroletothesurvivalanddevelopmentoftheenterprise.Nowintheenterpriseinformatizationdemandgrowing.Howtousetheinformationinthehandsofthecomplexandchangefulmarketenvironmentandfocusontherapidandeffectiveresponsetovarioussalestobecometheenterpriseconcerned.TheERPsystembecomethepowerfultoolstoachievethisrequirementswhichbasedoninformationtechnology,combinationofadvancedmanagementthoughtthatprovidemanagerandemployeedecision-makingandeffectivemanagement.Currentsituationoftheenterpriseorderbusinessaftertheinvestigationofacommunicationenterpriseordermanagementbusinessandenterprisesalesdepartment.Aftertheanalysisandoptimizationoftheprocess,proposedthecorrespondingsolutionandthesystemrealizedbyconfiguration.Alsoitsummarizestheprocessoftheenterprisenotrelatedtotheorderprocessing,andthensummarizedforlaterinotherprojectsontheordermanagementmoduleplaysausefulreference.KeyWords：SalesBusiness,ERPimplementation,ordermanagement,orderprocessing,OracleEBS浙江大学硕士学位论文目录I目录摘要..................................................................................................................................iAbstract...........................................................................................................................ii图目录...........................................................................................................................III表目录.............................................................................................................................4第1章绪论................................................................................................................51.1项目背景.............................................................................................................51.2论文研究目的和意义.........................................................................................51.3本文组织结构.....................................................................................................61.4本章小结.............................................................................................................7第2章OracleEBS系统及订单管理概述...............................................................82.1OracleEBS系统概述..........................................................................................82.1.1OracleEBS系统发展历史...........................................................................82.1.2OracleEBS系统应用现状...........................................................................92.2订单管理系统概述.............................................................................................92.3OracleEBS在企业中的使用............................................................................102.4本章小结............................................................................................................11第3章某企业订单管理系统需求分析..................................................................133.1企业订单管理功能需求分析...........................................................................133.1.1需求分析方法............................................................................................133.1.2该企业当前订单管理及销售环节状况....................................................153.2与销售有关的流程分析...................................................................................153.2.1直发订单....................................................................................................153.2.2内部订单....................................................................................................173.2.3BTB订单....................................................................................................183.2.4集中销售....................................................................................................193.3本章小结...........................................................................................................19第4章订单管理系统实施......................................................................................204.1OracleEBS订单管理系统相关设置................................................................204.1.1设置用户、职责及其权限........................................................................204.1.2设置分类账/帐套.......................................................................................214.1.3设置组织结构............................................................................................224.1.4库存模块设置............................................................................................244.1.5采购模块设置............................................................................................274.1.6应收模块设置........................................................