Introduction-to-Management

IntroductiontoManagementLectureOneManagementandManagers(1)LecturegivenbyMaggieonMar6,2015QuestionstoThinkAbout…Whydoweneedmanagement?Whatismanagement?Doyouknowhowtomanage?Youwilltrytounderstandthenatureofmanagement.Youwillgetsomesenseaboutmanagement.Youwillstarttoknowthemainthingstodoaboutmanagement.①WhydoweNeedManagement?PropertyoftheDeadWhydoweNeedManagement?ThomasAlvaEdisonInventorandEntrepreneur+ManagementteamNatureofManagementAllocateanduseresourcesmoreefficientlyandeffectivelyGoalsofOrganizationPursuitofwealth,power,orsocialeffectWhatcanManagementdotoachievetheabovegoals?ArrangingaWeddingPartyAssumethatyouareaprojectmanagerwhoareassignedtofullyinchargeoftheweddingarrangementsofapairofto-be-weds.1.Whatareneededtobearrangedforaweddingparty?2.Whatdoyouthinkyouneedtomanagethroughoutthewholeprocess?SchemingPurchasingDecorationGuesting②WhatisManagement？Managementisabout...understandingwhatyouwantpeopletodoandmakethemdotheirbest(Tailor)...accomplishingworkswithpeopleandassigningthemtasks.(Follett)...coordinating(StephenP.Robbins,MaryCoulter)...makingdecision.(HerburtSimon)...theprocessofdesigningandmaintainingproperenvironmentwherepeoplecanworkeffectivelytowardsgivengoals(HaroldKoontz,HeinzWeihrich)...takingaction.(PeterF.Drucker)DefinitionofManagementManagementistheattainmentoforganizationalgoalsinaneffectiveandefficientmannerthroughplanning,organizing,leadingandcontrollingorganizationalresources.③MainThingstoDoaboutManagementPlanningControllingLeadingOrganizingResources(Input)Goals(Output)Thepreparationofafirmforfuturebusinessconditions.(e.g.:goalsetting)TheTheprocessofinfluencingthehabitsofotherstoachieveacommongoal(e.g.:motivating)Theorganizationofemployeesandotherresourcesinamannerthatisconsistentwiththefirm’sgoals(e.g.:taskassignment)Themonitoringandevaluationoftasks(e.g.:qualitycontrol)CaseReviewCheckwithyourneighbortoseeifyouhavethoughtthroughusingtheabovemanagementfunctionstomanagetheweddingparty.CaseStudy:UsingManagerialFunctionstoMakeDecisionsZyclesCompany,themotorcycleproducer,illustrateshowafirmcanusethefunctionsjustdescribedtoimproveitsperformance.Itsmanagersrecentlyappliedtheplanningfunctiontosetagoalofdevelopinganewdesignforamotorcyclethatwillappealtocustomersandcanbeproducedatalowcost.Theyappliedtheorganizingfunctiontoestablishasetoftaskssothattheengineeringdepartmentwillproduceamodelworkedtogetherwithdifferenttechnicalgroups,andthemodelwillbetestedbycustomersbeforethedesignisfinalized.Zycles’managersappliedtheleadingfunctiontoensurethatthefinaldesignwillnotbecompleteduntiltheengineeringdepartmentreceivesfeedbackfromtheassembly-lineworkersonthepotentialproblemsorlimitationstheymayencounterinproducingthenewmodel.Themanagersappliedthecontrollingfunctiontoensurethattheengineerswillconsideralltheinformationfromothersourcessothatthemodelcanbeproducedatalowcosts.PleaseexplainthepotentialproblemsZyclesCompanymightencounterinachievingitsgoalifeachmanagerialfunctionisignored.IntroductiontoManagementLectureTwoManagementandManagers(2)LecturegivenbyMaggie,onMar13,2015QuestionstoThinkAbout…Whoaremanagers?Whatskillsshouldtheyhave?Whatrolesdomanagersplay?Youtrytounderstandthemainideaandfindtheirplacesinorganizations.Youwillfindoutthosemajorskillsthatmanagersshouldhave.Youwilltrytoputyourselfinthoserolesthatmanagersplay.①WhoAreManagers?Managersarethosewhocoordinateothers’activities(doaswhatdefinitionofmanagementsays),inordertoachieveorganizationalgoalswithothersorthroughothers.VerticalDifferences(Levels)HorizontalDifferences(types)TopManagement(Managers)–Long-termdecisionSupervisoryManagement(Managers)–Day-to-daydecisionMiddleManagement(Managers)–Short-termdecisionManager’sSkillsTest5分：通常都是；4分：经常这样；3分：有时这样；2分：很少这样；1分：从不这样（如有*，分数倒过来算）1.有好多事情或作业要做的时候，我会分清事情的先后轻重，而且通常都能在限期内处理好。C2.别人认为我是个很好的听众。I3.如果我选择学一个课程，一种手艺或一种乐器，我通常能预见我会花3年或以上的时间去坚持。C4.我更喜欢数学、物理等学科，而不是文学、心理学和社会学。T5.如果我对别人或事情有完全不同的意见，我会坚持并与别人争辩到底直到事情解决为止。I6.比起作整体构想或计划，我更喜欢完成细节。*C7.我宁愿坐在电脑面前也不愿意花太多时间跟人在一起。T8.当进行团体活动时，我会乐意帮助别人一起参与，让他们给出自己的想法。I9.当我学习一门课时，我会善于把它与其它相关的课程或问题联系在一起。C10.如果别人犯了错误，我会指正他并让他知道正确的做法。*I11.当我与别人交谈时，我更愿意有效率一些，以便让我更快的做回我的正事。T12.我对未来的职业、家庭生活等都有比较清晰和仔细的考虑。C13.如果要解决某些困难，我宁愿自己独立调查和分析一些数据和事实，而不是跟一群人商量。T14.当我在一个团队或小组工作时，如果别人没有作最大的努力，我会很恼火并且习惯向朋友吐苦水而不是选择面对那个懒鬼。*I15.如果让我出主意和谈一下不同的看法，我会感到很兴奋。C16.我觉得学管理不需要专门读管理学的书。T17.我觉得与人相处更重要是有礼貌，而不要轻易中伤别人的感受。*I18.比起跟人打交道，我更喜欢和数字打交道。T计算一下C、I、T的分数各是多少？这些分数意味着什么？对不同的管理者需要多少分？Skillistheknowledgeandabilitythatenablesyoutodosomethingwell.we②WhatSkillsshouldManagersHave？•TheabilitytoseeorganizationasawholeandunderstandtherelationshipamongthevarioustasksofafirmConceptualSkills•TheskillsnecessarytocommunicatewithcustomersandemployeesandabilitytoworkwithandthroughotherpeopleasgroupsInterpersonalSkills•Skillsusedtoperformday-to-daytasksthatreliesonone’sunderstandingofandproficiencyoftasksTechnicalSkills•Skillsforusingexistinginformationtodeterminehowthefirm’sresourcesshouldbeallocatedDecision-makingSkillsTopManagersMiddleManagersSupervisorsConceptualInterpersonalTechnicalDecisionalDiscussiononthefitoflevels/typesofmanagerand