Room-Reservation

Unit2Topic2RoomReservation1河南省中等职业教育规划教材河南省中等职业教育校企合作精品教材科目：旅游英语大连理工大学电子音像出版社理解酒店房间的类型。Understandtypesofhotelrooms.掌握客房预定流程。Grasptheprocedureofroomreservations.如何用英语为客人定房间。TeachingAims教学目标HowtomakeroomreservationsinEnglish?(辨认房间类型)Part2Situationalconversation(情景会话)Part3Comprehensivetest(综合技能检测)Part4Taskextensions(任务延伸)Content目录辨认房间类型Canyoulistsomeroomtypesinahotel?你能列出一些酒店的房间类型吗？辨认房间类型辨认房间类型辨认房间类型辨认房间类型辨认房间类型Suite套房（P10）A=alocalguideB=areceptionistPart2:Situationalconverssation情景会话B:Goodafternoon,LuoyanChristian’sHotel.MayIhelpyou?A:Yes,I’maguidefromChinaTourService,Luoyangbranch.I’dliketomakeagroupreservation.B:Howmanyroomswouldyouliketobook?A:I’dliketoreserve12standardroomsand4singlerooms.B:Whichdatewouldyouliketobookandhowlongwilltheguestsbestaying?A:ThisgroupwillcheckinonApril30thandstayforjustonenight.B:Wouldyouholdthelineplease?I’llcheck.˙˙˙Thankyouforwaiting.That’sfine,wecanreservethoseroomsforyou.（P10）A:OK.What’stherateforthem?B:798RMBpernightforastandardroomand598RMBforasingleroom.A:Willtherebeaspecialrateforagroupreservation?B:Yes,wecanofferyoua30%discount.A:That’sfine.B:MayIknowyournameandphonenumber,please?A:MynameisDuke.Mytelephonenumberis******.I’llsendafaxtoconfirmmyreservationlater.B:Noproblem.Thankyouforcalling.A=alocalguideB=areceptionistPart2:Situationalconverssation情景会话情景会话I’dliketomakeagroupreservation.我想订团队房。Howmanyroomswouldyouliketobook?请问您打算订几间房？Whichdatewouldyouliketobookandhowlongwilltheguestsbestaying?您要预定哪天的，客人要住多久？Wouldyouholdthelineplease?麻烦请您稍等。That’sfine,wecanreservethoseroomsforyou.没问题，我能为您预留那些房间。What’stherateforthem?房价是多少？Yes,wecanofferyoua30%discount.我们可以给您打七折。Usefulexpressions(常用句型)情景会话Procedureofroomreservations（房间预订流程）InformationGreetingsConfirmFarewell情景会话Role-play（角色扮演)情景会话Role-play（角色扮演)综合技能检测R=areceptionist,G=aguestR:Goodmorning.RoomReservation,mayIhelpyou?G:Yes,(我想要订一间房。)R:Certainly,sir.Asingleoradouble?G:Asingle.R:(您要定哪天的房呢？)G:Fromthe8thto10thofJuly.R:(麻烦您报一下姓名和电话号码。)G:Yes,myname’sJohnMillerandthenumberis22334455.(顺便问一下，房价是多少？)R:340yuananight.G:That’sallright.R:OK,(期待您的光临。)I’dliketobookaroom,please.Forwhen,sir?MayIhaveyournameandtelephonenumber,please?Bytheway,what’stherateforasingleroom?wearelookingforwardtoseeingyou.：Taskextensions任务延伸Whatifalltheroomsarebookedup?Puttheguest’snameonthelist.Findtheguest’sroominanearbyhotel.Asktheguesttocomeafewdayslater.THANKS感谢各位@YourNameTHANKS感谢各位