大型赛会志愿者礼宾部常用英语

1礼宾部常用英语用语1、Isthiseverything，sir？这是全部东西吗，先生？2、Here'sthelightswitch．这是电灯开关。3、Here'stheclosetandthere'sthebathroom．这儿是壁柜。这儿是洗澡间。4、It'sverykindofyoutodoso．你这样做使我很感激。5、Andbytheway，couldIhavealookatyourroomcard？顺便问一句，我可以看一下您的房卡吗？6、Howdoyoulikethisroom？您觉得这个房间怎么样？7、It'salsoquitespacious．房间也很宽敞。8、Pleasesignyournamehere．请您在这里签名。9、Bytheway，I'dliketotellyouthatthecheck-outtimeis12∶00noon，sir．先生，顺便告诉您，结账后离开旅馆时间是12点。10、Haveyouusedanyhotelservicesthismorningorhadbreakfastatthehoteldiningroom，Mr.．Green？格林先生，今天早晨您是否用过旅馆服务设施，或在旅馆餐厅用过早餐？11、Atwhattimewouldyoulikeustocallyoutomorrowmorning？您想让我们明天早上什么时候叫醒您？12、ThatmeansthatI'llhavetobeontheroadby7o'clockatthelatest．就是说我明天早晨最迟也要7点钟上路。13、Willyoupaybycreditcard？您准备用信用卡支付吗？14、No,ifthereis,I’llittoyouintime.没有。如果有的话，我会及时给你送来的。15、Hereisatelegramforyou.这儿有一封你的电报。16、IwanttoborrowChinaDailyofthesedays.我要看这几天的《中国日报》。PleasegetsomecopiesofChinaPictorialforme.请拿几份《中国日报》给我。217、Allright,I'llgetitforyourightaway.好的，我就去拿。18、Pardonmeforinterrupting.对不起打扰你们了。19、Pleaseexcusemeforcomingsolate.请原谅我来迟了。20、I'msorryIwassocareless.很抱歉我太粗心了。21、MayIknowwhoI’mtalkingwith?(打电话时用)请问您是哪位？22、IsthereanythingelseIcandoforyou,madam?这儿需要我帮忙吗？23、Don’tworry,madam.We’llseetoit.夫人，别担心。我们会照顾它的。24、I’llreportittomymanager.我将向我的经理汇报。25、Yes,certainly,justleaveittous,sir.当然。您就将这件事留给我们去做吧。26、Gladtobeofservice.Pleasefeelfreetocontactusanytime.很高兴为您服务。有需要请随时通知我们。27、I’msorryIcannotguarantee,butI’lldomybest.对不起，我不能保证，但我一定会尽我全力去做。28、Mypleasure,I’mhappyeverythingwastoyoursatisfaction.这是我的荣幸，我很高兴一切都能令您满意。29、Sorry,Ihavetogo.Nicetalkingwithyou.对不起，我不得不走了。很您谈话很开心。30、Thereisnohurry,sir.Takeyourtime.先生，时间充足，请您慢慢……31、Whatkindofrooms(foods)wouldyouliketohave?您需要什么样的房间（吃什么样的菜）？32、HowdoyoulikeChinesefood?您喜欢中国菜吗？33、I’lllookintothematerrightaway.我马上去处理这件事情。34、I’llsendsomeoneuptoyourroomrightaway.我马上派人到你的房间去。35、Youmaypayincashorwithcreditcard.您可以付现金也可以用信用卡。36、Theroomistoohot.Isthereanyair-conditioninginthishotel?房里太热，饭店有空调设备吗?337、Whyisn'tcoolairturnedoninsuchahotday?Ican'tstandtheheat.那在这样热的天气里为什么不开放冷气呢?我热得受不了。38、Theroomisveryhot,andbesidestherearesomemosquito’s.Canyoudoanythingtoit?房间里很热，还有蚊子，请想想办法。常用短语礼宾部Concierge行李生Bellman/Bellboy门童Doorman行李Luggage/Baggage行李架Luggagerack行李存放处LuggageDepository行李车Baggagetrolley司机Driver导游Tourguide电梯Elevator洗手间Toilet机场Airport火车站Railwaystation商场Shoppingcenter超市Supermarket小费Tip雨伞Umbrella接机服务Pick-upservice租车服务Limousineservice行李寄存Checkbaggage叫早服务Morningcall贵重物品Valuables易碎物品Fragileobjects自助早餐Buffetbreakfast往前直走Straighton4常用词汇五星级酒店Five-starhotel前厅部Frontofficedepartment总台Reception/Frontdesk总机Operator/Servicecenter商务中心Businesscenter票务Ticketservice游泳池Swimmingpool西餐厅Westernrestaurant中餐厅Chineserestaurant大堂吧Lobbylounge/医务室ClinicRoom桑拿Sauna/按摩Massage/美容厅Beautysalon多功能厅/会议室PowerlongMulti-FunctionHall/Meetingroom停车场Parkinglot总经理Generalmanager/经理Manager大堂副理Assistantmanager[AM]宾客关系主任Guestrelationofficer[GRO]主管Supervisor/领班Captain楼层服务员Roomboy/Roomwaiter总台接待Receptionist/维修人员Repairman换钱changemoney明信片postcard洗衣袋Laundrybag小心轻放HandlewithCare/请勿倒立KeepTopSideUp常用句子Aretheseyourbaggage?这些是您的行李吗？MayItakethemforyou?/Letmehelpyouwithyourluggage.我来帮您拿好吗？/让我来帮您拿吧。5IhopeI'mnotdisturbingyou.我希望没有打扰您。Justamoment,madam.I'llbringthemtoyourightaway.等一会儿，夫人。我马上送来。Thebellboywillshowyoutoyourroom,sir.先生，行李生会送您到房间的。Hereisyourroomkey.给您房间钥匙。Youmay[can]leaveyourluggageintheConcierge.您可以把行李放在礼宾部。Wouldyouliketocheckyourluggagehere?您要寄存行李吗？Don’tworry,yourluggagewillbesentupatonce.别担心，您的行李很快就会送上去的。Whenyoucheckout,pleasecallNO.34andwe’llhelpyouwithyourluggageimmediately.如果您要退房，请致电34，我们将马上帮您运送行李。MayIknowyourroomnumber?/What'syourroomnumber,please?您能告诉我您的房间号吗？DoyoumindifIputyourluggageathere?我把您的行李放在这里好吗？Wouldyoulikemetocallataxiforyou?/Wouldyouwantataxi?你需要我为你叫一辆出租车吗？/需要出租车吗？About30minutesbytaxifromheretoAirport.从这里到机场大概需要30分钟。I'msorrytohavekeptyouwaiting./Sorrytohavekeptyouwaiting对不起让你久等了。Wouldyoutellmeyourphonenumber?您能告诉我您的电话号码吗？Afteryou,please．/Youfirst,please.6你先请。Thisway,please这边请。Iseewhatyourmean.我了解你的意思。I’llsendtheluggageupbyanotherlift.我乘另一部电梯把行李送上去。1、Bellboy行李生A.Greetingtheguestatthedoor迎接客人1）WelcometoHuaShengJiangQuanHotel&Town.欢迎光临华盛江泉城酒店。2）MayIhelpyouwithyourbags/luggage,sir?我来帮您提包吧，先生？3）Howmanypiecesofluggagedoyouhave?您有多少件行李？4）I’llshowyoutotheFrontDesk/Lobby.我来带您去前台/大堂。5）Thisway,please.这边请。6）Therearetoomanypeoplehere,couldyouwaitinlineforregistration,please?人挺多的，您请排队等候登记，行吗？7）Pleaseenjoyyourstay/Haveanicestaywithus.祝您愉快。B.Showingguesttotheroom带客进房1)I’llshowyoutoroom1801.我带您去1801房。2)Letmetakeyourluggage,aretheseallyours?我来替您提行李，这都是您的吗？3)Justamoment,please.Iwillbringaluggagecart.请稍等，我去推辆行李车来。4)Aretheseyourluggage?这些是您的行李，对吗？5)Isthereanythingvaluableorbreakableinyourbag/briefcase/suitcase?您的包/手提箱/皮箱里有什么贵重或易碎物品吗？6)Couldyoutakecarethisbagbyyourself,sir?I’mafraidthecontentsmightbreak.您能提着这个包吗，先生？我怕里面的东西会摔破。C.Takingtheelevator搭乘电梯1)Herewegototheelevator.电梯在这边。2)Afteryou,sir.您先请。3)Thisway,please.这边请。4)Watchyourstep,sir.请慢走，先生。5)Whichfloor,sir?去哪一层，先生？6)Justamoment,please.Theelevatorwillbeheresoon.请稍等，电梯马上就下来了。D.Insidetheroom在房内1)Thisisyourroom,afteryou