商务交际英语1模拟题1和答案

商务交际英语（1）模拟题I.MULTIPLECHOICE（10小题，每小题1分，共10分）Choosetheletterindicatingthebestchoicetocompleteeachsentenceoranswereachquestion:1.WhichofthefollowingisNOTanexternalbarriertocommunication?a.Motivationorinterests.b.Environmentalfactorssuchaslightingandheat.c.Aclosedorauthoritarianclimate.d.Anopenclimateinwhichcommunicationflowseasily.2.WhatisNOTincludedinthepurposeofcommunication?a.Toestablishgoodwill.b.Tobuildself-esteem.c.Toobtaininformation.d.Topracticeusinglanguageaccurately.3.Ifverbalandnon-verbalsymbolsinthesender’smessageconflict,receiversgenerally________.a.believethenon-verbalsymbolsovertheverbalsymbolsb.believetheverbalsymbolsoverthenon-verbalsymbolsc.don’tknowwhichtobelieved.believeboththeverbalandnon-verbalsymbols4.Tocommunicateeffectively,thesendermust________.a.useaudienceanalysis,examinethemessage’senvironment,encourageandinterpretfeedbackb.useaudienceanalysis,readandlisteneffectivelyc.useaudienceanalysisandovercomeexternalandinternalbarrierstocommunicated.speakandwriteclearly,anduseproperequipment5.Whencommunicatingwithotherpeople,rememberthateveryonewantstofeel________.a.admiredandcaredforb.understoodandimportantc.important,competent,andadmiredd.valued,respected,andunderstood6.Whichofthefollowingstatementsaboutbodylanguageistrue?a.Peoplefromdifferentculturesinterpretbodylanguageindifferentways.b.Basicbodylanguageisuniversal;itmeansthesametoallpeople.c.Facialexpressionsareuniversal,butgesturesarelessso.d.Friendlybodylanguageisallthesame;unfriendlyorthreateninggesturesvary.7.Whichofthefollowingisareceiver-orientedstatement?a.IgrantyourrequestforvacationfromtheweekofAugust14th.b.Ourcompanyworkshardtomeettheneedsofourcustomers.c.Asourguest,youwillreceivetheattentionthatyoudeserve.d.Wemakeeveryefforttoserveourclientsefficientlyandattheirconvenience.8.WhatisNOTincludedinthestageofplanningamessage?a.Toidentifytheobjective.b.Todeterminethemainidea.c.Tochoosesupportinginformation.d.Toevaluatethemessage.9.WhichofthefollowingisNOTincludedinthecommonabusesofmemos?a.Writtentoofrequently.b.Writtentogainattention.c.Writtentoexpressonemainidea.d.Writtenbyacommittee.10.Accordingtothecoursebook,whichofthefollowingstatementsisNOTtrueinlettersthatcontainneutralorpositivemessages?a.Theendingshouldbefriendly,courteousandpersonable.b.Themainideacanbepresentedattheend.c.Supportinginformationshouldbepresentedasmuchaspossible.d.Moreinformationshouldbepresentedlater.II.TRUE/FALSE（10小题，每小题1分，共10分）WriteaTinthespaceprovidedifthestatementistrue.WriteanFinthespaceifthestatementisfalse.Yourjudgmentshouldbebasedonyourunderstandingofthecoursebook.T/F______11.Theprimaryparticipantsinthecommunicationprocessaresendersandreceivers.______12.Allbusinessmessagesshouldpromotegoodwill.______13.Onceyourunyourwordprocessor’sspellchecker,yourwritingwillbefreeofspellingerrors.______14.Alettercontainsbothverbalandnonverbalsymbols.______15.Whenconversingwithacoworker,thedistancebetweenthetwoofyousendsanonverbalmessage.______16.Thewordspoliceofficer,technicianandserverareallneutral,orunbiased.______17.Audienceanalysisshouldbeamajortoolfortheeffectivesendersofmessages.______18.Ifaworkteamisgoingtobeeffective,itisusuallyeffectivefromtheveryfirstmeeting.______19.Toovercomediversityintheworkplace,thebestplanistooverlookdifference.______20.Proofreadingthehardcopy,evenafterproofingonscreen,ensurestheaccuracyofadocument.III.READINGCOMPREHENSION（10小题，每小题2分，共20分）Readthefollowingtwopassagesandanswerthequestions.PassageOne:Completemessagescontainavarietyofsentencetypes.Youwillholdyourreaders’attentionifyouvarythelengthandstructureofyoursentencesaswellasthestructureofyourparagraphs.Itisbesttokeepsentencesat20wordsorless.Atthesametime,itaddsinteresttohavesomenoticeablyshortsentences—perhaps10wordsorevenfewer.Usingsentencesofdifferentlengthskeepsyourwritingfromfeelingchoppyormonotonous.Asyouvarysentencelength,yoursentencestructurenaturallyvariesaswell.Alternatesimplesentenceswithcompoundandcomplexsentences.Varyingparagraphlengthalsokeepsyourwritingfrombeingchoppy.We’vealreadysaidthattheopeningandclosingparagraphsofamessageshouldberelativelyshort.Whenwritingyourmiddleparagraphsplanthemsothattheyaverageaboutsixoreightlineslong.Mixinashort,two-orthree-lineparagraphsometimestoaddinterest.Ashortparagraphalsoisawaytoemphasizeanimportantpoint.21.Itisadvisabletokeeptheaveragelengthofasentenceat______.a.morethan20words.b.notmorethan20words.c.10wordsorfewer.22.Thewordchoppyinthepassagemeans______.a.shortirregularwavesb.cutintopiecesc.short,brokenandslightlyrough.23.Accordingtothelastparagraph,______.a.thelengthofallparagraphsshouldbethesameb.themiddleparagraphsshouldbeshorterthanthebeginningandendingonesc.themiddleparagraphsshouldbelongerthanthebeginningandendingones24.Whenyouwritesentencesofdifferentlengths,______.a.thestructureofthesentenceswillalsobedifferentb.theywillhavethesamestructurec.yourvariationwillhavenoeffectonthesentencestructure25.Inthefollowingstatements,whichistrueaboutashortparagraph?a.Itislessimportantthanalongparagraph.b.Itcanbeusedtoexpressemphasi