英荷壳牌石油公司HSE文化

0Whatwedon’tknowwillhurtus-usingsafetyleadingindicatorsasthenextstepincontrollingriskTyroneKalpeeHSSEDirectorbpTrinidadandTobagoAmchamHSSEConference20091JudgingourSafetyperformance•Howwouldyoudescribeyoursafetyperformance?•Canthisbesolelybasedonincidentsreported?•Canyoutestthelevelofreportingonyoursites?•Istherea“healthy”ratioofminorincidentsandeventstomoreseriousoccurrences?•Arewesurprisedfrequentlywithapatternofrelatively“safe”periodsinterruptedbyasurprisingincident?•Areyouseeingyearonyearimprovementinparallelwithanimprovedreportingculture?2TheSafetyJourney–wheredoyouwanttobe?GenerativeProactiveCalculativeReactivePathologicalIncreasinglyInformedIncreasingOwnership,Trust/AccountabilityAdaptedfromBP’sSafetyCultureTeamAssumingthatinterventionisonlyrequiredwhenbigthingsgowrongCapturingalotofdatabutnotmakingearlyinterventionsActingonlaggingindicatorsUsingtherightengagementanddatatomakeearlyinterventionsSafetyisheldasavalue.Thewaybusinessisrun.Deeplyownedbytheline.Selfcorrecting3TheBird’sTriangle–Howoutcomesrelate•Inmanycases,LeadershipreviewsHSSEperformancebyassessinglaggingindicators•Theseshowincidentswhichhaveoccurred,injuriessustainedandlosseswhichhaveresulted•Theseareoutcomes.Reactionstothese,thoughimportant,arelikereactingtoastockmarketchangeratherthanpredictingthechangetoprotectinvestments•Bird’striangledoeshelp,however,todeterminethehealthofourincidentreportingprocessbycomparativeratiosofincidents.MedicalRecordableNearMiss–incidentoccurredFirstAidLostTime/DAFWCFatalityBeyondthetip-signsofemergingrisktrendsLeadersitevisits;LeaderAudits/conversationsPermittoWorkaudits;JSAAudits;HSETrainingSafetyCriticalEquipmentPM;PMbacklogsClosureofactions-investigations;audits;hazidsSafetyObservations;ProactiveNear-MissreportsThesearetheoutcomeswetrytoavoidseetheRiskReadingthesignsofemergingrisksFatalityLostTime/DAFWCMedicalRecordableFirstAidNearMiss–incidentoccurredLeadingindicatorschecksafetyprogramgapsLaggingindicatorsInterventionopportunityLeadersitevisits;LeaderAudits/conversationsPermittoWorkaudits;JSAAudits;HSETrainingSafetyCriticalEquipmentPM;PMbacklogsClosureofactions-investigations;audits;hazidsSafetyObservations;ProactiveNear-MissreportsManagementinterventionmoredifficultPointsofinterventionFatalityLostTime/DAFWCMedicalRecordableFirstAidNearMiss–incidentoccurredManagingatthislevelmeansthatyouhaveinjurepeopletolearn68TRAININGPERMITAUDITSLEADERSITEVISITSNEARMISSESLASTBARRIEREventwithoutlossSTOPFIRSTAIDRECORDABLESDAFWACFATALITYOpportunitytointerveneearlierwhenwarningsignsareseenthroughdeficienciesinpeoplereadinessorprocessEventStoppedPROACTIVENEARMISSEventhasoccurredCreatingtheinterventiononthebarriers7Planning:•ALLenergyiscontrolled•Competentworkers•Fitworkers•Inspectedequipment•ClearProceduresInherentlySafeDesigns:•GasDetection•Reliefvalves•EmergencyShutdownDevicesExecution•ToolBoxtalks•SiteInspection/SOCs•Permitaudits•Supervision•PPESeparatingenergyfrompeople…ENERGYNEARMISSRECORDABLEDAFWC/LOSTTIMELeadingindicatorsmeasureworkplanningandexecutioncontrols8SafetyLeadingindicatorsmeasure…•Leadershippresenceonsitesandinvolvementinincisiveaudits•Engagementoftheworkforceinowningsafety•Levelofadherencetocompanystandards•Weakeningofcontrols•Earlysignsofcomplacency•Preventativemaintenancenotbeingcompleted•LevelofdeficiencyinriskassessmentandPermittoWork•Understandingofhazards9Howrelevantfortheseleadingtrends?•Over4years–observednegativetrendsinrelevantleadingindicatorsprecedeaccidentsby6months•Providesasourceofproactiveinterventiontomotivateleaders•Allowsproactivecommunicationwiththeworkforce•Allowsyoutoregaincontrol•Canplanaheadwhenyouexpectseasonaldownwardtrends•Allowsfullparticipationofall•Movessafetytobeingpredictableratherthanluck10Jan–Sept15th09Man-Hours2,716,509FullYear2009-TARGETJan-Sept152009NumberFreqYTDFreqSOCsInTraction5,9237309#3587049519SOs-SafetyObservations72189#3539798685880HSETrainingHours32,33567520#3309667494914Closure-(OnTime)-Traction98%98%95%95%ELTVisits154664#3544533PTW&ICCAudits9,7669531#4678204604JSAAudits4,9724841#2375321392NearMisses(Proactivereporting)600Monitor029110681Managementtools–understandingthepulse11WhatthetrendspredictSOCs1088978705238JuneJulyAugSep.STOPs100951150482862167JuneJulyAugSepCoA%90%96%88%100%JuneJulyAugSepTrainingHours82121092084342016JuneJulyAugSep12DeviationsobservedfromleaderconversationsonsiteSOCSafetyDeviation-People36%0%5%10%15%20%25%DistractionAbsentHazardsunderstoodPeoplecompetentPPEappropriateRisktoothersavoidedWorklocationprotectedWorkpositionsafeJunJulAugSOCSafetyDeviation-Performance9%0%10%20%30%40%50%Paceappropriate/safeSafetyperformancerecognizedSafetyprioritymessagedbyleadershipSupervisionappropriateWorkPressuredoesnotcompromisedsafetyJunJulAug13DeviationsfromleaderauditsSOCSafetyDeviation-Process28%0%5%10%15%20%25%ChangedmanagedsafelyCommunicationeffectiveCorrectproceduresusedCoWrequirementsunderstoodCoWStandardappliedJRA/JSAparticipationProceduresvalidRisksdocumentedWorkwellorganized,systematicJunJulAugSOCSafetyDeviation-Plant27%0%5%10%15%20%25%30%Access