空乘英语[1]

z空乘英语——服务（service）1、您想看这些报纸或杂志吗?Wouldyouliketoreadthesenewspapersormagazines?2、您想先喝点什么?Wouldyoulikeanythingtodrinkfirst?3、这是今天的菜单，你想吃些什么?Hereistoday'smenu．Whatwouldyouliketohave?4、谢谢，让您久等了。这是您的饭和咖啡，还要点什么?Thankyouforwaitingsir．Hereyouare．anythingmore?5、甜食要不要?Howaboutthesweet?6、现在可以收拾您的桌子吗?Mayiclearupyourtablenow?7、你是去学习还是只去旅游?Areyougoingtostudythereorjustforsightseeing?8、由于天气恶劣，航班已经延误。Theflighthasbeendelayedbecauseofbadweather．9、由于低能见度，机场关闭，我们不能起飞。Wecan''ttakeoffbecausetheairportisclosedduetopoorvisibility.10、我们的飞机颠簸得厉害，请系好安全带。Ourplaneisbumpinghard．pleasekeepyourseatbeltfastened。空乘英语——起飞前（beforetake-off）1.Morning,madam（sir）.Welcomeaboard!早上好，女士（先生）。欢迎登机！2.Mayiintroducemyself,I'm___,thechiefpurserofthisflight.请允许自我介绍。我叫___，本次航班的乘主任务长。3.Morning,sir.Welcomeaboard.businessclassoreconomy?早上好，先生。欢迎登机。坐公务还是经济舱？4.Followme,please.Yourseatisinthemiddleofthecabin.请跟我来，您的座位在客舱中部。5.Anaisleseatontheleftside------hereyouare,sir.是左边靠走廊座位------这是您的座位。6.I'mafraidyouareinthewrongseat.20cisjusttworowsbehindontheotheraisle.恐怕您坐错位子了，20c正好在那边走廊的后二排。7.Excusemeforasecond,I'llcheck.请稍等一下，我查查看。8.Theplaneisabouttotakeoff.pleasedon'twalkaboutinthecabin.飞机马上要起飞了，请不要在客舱内走动。9.Youknowtheweatherinhongkongisnotsogood.Ithasbeendelayed.你知道香港的天气不太好，飞机延误了。10.AirChinaflightca937leavesat0730inthemorning.中国国际航空公司ca937航班，上午7：30起飞。11.Flightno.926,leavingTokyoat1740,fliesnonstopbacktobeijing.ca926航班17：40离开东京直飞回北京。12.You’reflyingeconomyclass,isthatright?您是坐经济舱，对吗？空乘英语——紧急情况（emergencysituation）1.Fastenyourseatbeltsimmediately.Theplanewillmakeanemergencylandingbecauseofthesuddenbreakdownofanengine.马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。2.Don''tpanic!不要惊慌。3.Ourcaptainhasconfidencetolandsafely.Allthecrewmembersofthisflightarewelltrainedforthiskindofsituation.Sopleaseobeyinstructionsfromus.我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。4.Takeoutthelifevestunderyourseatandputiton!从座椅下拿出救生衣，穿上它！5.Don''tinflatethelifevestinthecabinandassoonasyouleavetheaircraft,inflateitbypullingdowntheredtab.请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。6.Putthemaskoveryourface!戴上氧气面罩！7.Bendyourheadbetweenyourknees!把你的头弯下来放在两膝之间！8.Benddownandgrabyourankles.弯下身来，抓住脚踝。9.Gettheextinguisher.拿灭火器来！10.Openseatbelts.Leaveeverythingbehindandcomethisway!解开安全带，别拿行李，朝这边走！11.Thisplanehaseightemergencyexits.Pleaselocatetheexitnearesttoyou.本架飞机有八个安全门，请找到离你最近的那个门。12.Jumpandslidedown!跳滑下来你们好！（新年好/____节快乐/）欢迎您选乘上海航空公司班机,由____前往____。我是本次航班乘务长。我们乘务组非常高兴与您同行，并将竭诚为您服务。本次航班飞行距离____公里，飞行时间预计____。对于本次航班的延误，我们深表歉意。为了保证飞行安全，请您关闭移动电话及其他电子设备。本次航班为禁烟航班，请您在飞行全程中不要吸烟。稍后我们将播放本架飞机的安全须知录像，请您注意观看。谢谢！Ladiesandgentlemen：Good(morning/afternoon)!（HappyNewYear/Happy___）WelcomeaboardShanghaiAirlines’flight,from____to____.Iamthepurserofthisflight.We’regladtoflywithyouandwouldliketobeatyourservice.Theairdistanceofthisflightis____kilometersandtheflighttimeisexpectedtobe____.Weapologizeforthedelayindeparture.Toensureyoursafety,pleaseswitchoffyourmobilephonesandallotherelectronicdevices.ThisistheNo-Smokeflight.Pleaserefrainfromsmokingduringthewholeflight.Nowwewouldliketofamiliarizeyouwiththesafetyinstructions.Pleasegiveyourattentionforafewminutes.Thankyou!女士们、先生们：感谢您（鞠躬）在这段旅途中对我们工作的支持和配合。现在飞机已经开始下降，请您座好、系好安全带，打开遮阳板，并关闭所有电子设备。谢谢！Ladiesandgentlemen：Wewouldliketothankyouforyoursupportandcooperationduringthisflight.Theairplaneisnowdescending.Pleasefastenyourseatbelt,openyourwindowshadeandswitchoffalltheelectronicdevices.Thankyou!女士们、先生们：你们好！现在由客舱乘务员向大家介绍氧气面罩、安全带的使用方法和紧急出口的位置。Ladiesandgentlemen：Nowwewillexplaintheuseoftheoxygenmask,seatbeltandlocationoftheexits.氧气面罩储藏在您的座椅上方。发生紧急情况时面罩会自动脱落。氧气面罩脱落后，请用力向下拉面罩，将面罩罩在口鼻处，把带子套在头上进行正常呼吸。Youroxygenmaskisinthecompartmentoveryourhead.Itwilldropinfrontofyouautomaticallywhenneeded.Ifyouseethemask,pullthemasktowardyou.Placethemaskoveryournoseandmouthandsliptheelasticbandoveryourhead.Withinafewsecondstheoxygenflowwillbegin.座位上安全带使用时请将连接片插入锁扣内，当飞机起飞、着陆和飞行中遇到颠簸以及“系好安全带”指示灯亮时，请您将安全带扣好系紧。解开时，先将锁口打开，然后拉出连接片。Pleasemakesureyourseatbeltissecurelyfastenedduringtaxiing,take-off,landingandencounteringairturbulenceorwhenevertheFastenSeatBeltsignsareON.救生衣储藏在您座椅下方/上方，使用时取出，经头部穿好，将带子扣好系紧，然后打开充气阀门，但在客舱内请不要充气。充气不足时，请将救生衣上部的两个人工充气管拉出，用嘴向里充气。请拔出救生衣上的电池销。Yourlifevestisinthecompartmentunderyourseat/overyourhead.Toputtheveston,slipitoveryourhead,thenfastenthebucklesandpullthestrapstightaroundyourwaist.Thenpulltheinflationtab.Pleasedonotinflateitwhileyouareinthecabin.Ifyourvestisnotinflatedenough,youcanalsoinflateitbyblowingintothemouth-pieces.Pulloutthebatterypinonceyouleavetheplane.本架飞机除通常出口外，在客舱左、右侧还有紧急出口，分别标有紧急出口的明显标志。Thereareemergencyexitsonbothsidesoftheaircraftinadditiontothemainentrancedoors,andallexitsareclearlymarked.如电源失效，安装在地板上的应急路径灯将发出亮光，白（蓝）色为撤离路径灯，红色为出口灯。Ifthereisalossofelectricalpower,emergencytracklightsinstallednearthefloorwillilluminate.White(blue)lightsleadtoredlights,whichindicatetheexits.在您前面座椅背后的口袋里备有安全须知卡，请您仔细阅读。Forfurtherinformation,youwillfindaleafletofsafetyinstructionsintheseatpocketinfrontofyou.Thankyou!（鞠躬）1.女士们，先生们:现在客舱乘务员将进行飞行前安全检查，请您系好安全带，打开遮阳板，并确认所有电子设备已关闭。谢谢！Ladiesandgentlemen:Nowthecabincrewwillmakepre-flig