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希尔顿酒店集团Hiltonhotelcorporationtheluxuryofbeingyourself做高贵的你组员及分工情况:Part1:酒店的基本介绍李平part2:酒店商标及理念严惠part3:酒店发展历史张绍琪part4:酒店创始人严雪part5:酒店业务范围林紫薇part6:酒店规模邝小琦part7:酒店收费及娱乐设施王宏宇TheIntroduceofHiltonHotel希尔顿酒店集团公司创建于1919年,(HiltonHotelsCorporation)是总部设于英国的希尔顿集团公司旗下分支,拥有除北美洲外全球范围内希尔顿商标使用权,管理405家酒店,包括263家希尔顿酒店、142家斯堪的克酒店,在全球的78个国家拥有超过7万名雇员,有10多个不同层次的酒店品牌。ThebrandandideasofHiltonhotel位于巴黎市中心的希尔顿凯旋门酒店根据2005年7月美国《HOTELS》杂志公布2004年的统计,希尔顿集团(英国)2004年有酒店403座,房间102636间,列第11位;2003年列10位,酒店392座,房间98689间。希尔顿国际大酒店拥有着诸多荣誉,是国际酒店行业中的佼佼者。它的成功得益于酒店本身优良的经营理念。而希尔顿饭店创始人唐纳·希尔顿就是灌输这些理念的主导人,他所提出的理念和信条至今仍被希尔顿酒店集团奉为经营上的“圣旨”。ThemanagesloganofHiltonhotelHaveyousmiledatgueststoday?“你今天对客人微笑了没有”Theluxuryofbeingyourself“做高贵的你”Minimumchargeformaximumservice“花最少的钱,享受最多的服务”Diligent,Confident,Smile“勤奋,自信和微笑”ThehistoryofHiltonhotelIn1907,whileUShastheeconomicalgreatlypanicthatyearChristmasday,anamewascalledConrad·Hilton,theageis20year-oldchildpilesupwiththegroceryintheAmericanNewMexicostatesaint·Antoniotowninthesun-driedbrickroomtosetupthefamilytypehoteltodealwiththelivelihoodandtocelebrateownbirthday,healsosaidtothemother:“Imustgathercapital1,000,000USdollars,coversonethenewhotelwhichnamesbyme.”Pointsatinthenewspaperabigpileofgeographicnametosaythat,“Imustallbuildupthehotelintheseplaces,ayearopensone.”.HiltonhotelhistoryIn1928,alsowastheChristmasday,thetime21years,Conrad-theHilton41stbirthdaythisday,allthesedreamsall11hasrealized,andthespeedsurpassedgreatlyanticipated.InDallasArabLeaguebilling,Waco,Maring,PulleinUygur,thesaintAnjiNokhLubbockalloneafteranotherbuiltupespeciallyhasnamedthehotel--Hiltonhotelbyhisname.In1949,theHiltonmultinationalcorporationanalyzedfromtheHiltonhotelcompany,becameanindependentsubsidiarycompany.In1964,theHiltonmultinationalcorporationwentonthemarketinNewYork.In1967andin198720years,Hiltoninternationalthreetimesispurchased,finallygroupbuysbythepredecessor(for)LadbrokeLadbrokgroup'sHilton.In1988,enteredtheChinesemarket.In2004,Hiltonopenleisurebeforethewind,Hiltonrestbetweeninnovation.Thenewroomstocreateauniqueenvironment,inwhichcustomerscanrestorephysicalandmental,adjustablelightlightingorlightordark,theairsmellingoffreshfruitflavorandfragrance,helpcustomerstorelaxandrest.Now,eventhehotelstaffhasbeengreatlyrelaxedclothingrequirements,staffcanevenweartheirownclothesfortheguests.OnMarch23,2005,Hiltoninternationalhotelgroup,accordingtoitstopend,only17ofsuperluxuryhotelbrandworldwideCONRAD(CONRAD)willenterthemainlandmarket,thefirsthotelisexpectedtobesettledinShanghaixintiandiarea,CONRADHiltonwillentertheShanghaihotelbrandistohavethestagetheaterentertainmentfunctions.TheoriginatorofHiltonhotel•(KonradN.Hilton,1887-1979):thekingofthehotel,thehotelmagnate,thefounderoftheHiltonHotelgroup.•TheU.S.hotelindustrygiant,saidthehotelemperors.Bornin1887intheUnitedStates,newMexico,hadcontroloftheU.S.economyoneoftenbigchaebol.Duringthefirstworldwarhadservedinmilitaryservice,andwassenttotheEuropeanbattlefield,thearmyafterthewar,afterthebusinesshotelindustry.Hiltonbusinesshotel'smottois:youhavesmiledatthegueststoday?Thisishisthecorecontentofthebookathome.TheHiltonHotelempirehasextendedintotheworld,developmentforbillionsofdollarsinassets.•Foundedin1919,theHiltonHotelinlessthan90years,fromarestaurantisexpandedtomorethan100,inmajorcitiesallovertheworldonfivecontinents,becameoneoftheworld'sbiggesthotel.Formorethan80years,theHiltonHotelbusinessissogood,wealthgrowthsofast,whatisthesecretofhissuccess?keysuccessfactors:1.Findtheirownuniquetalents;2,ambitious,daretothink,daretodo,daretohope.3,enrichment;4,forlifeisfullofpassion;5,don'tletwhatyouhavepossessionofyou;6,introubledon'tworry;7,takeonyourselftotheworldofallobligations;8,don'tindulgeinthepast;9,respectothers,alsodonotdespisetoanybody;10,uninterruptedpraywithconfidence.TherangeofserviceHiltonHotelsCorporationisrecognizedaroundtheworldasapreeminentlodginghospitalitycompany,offeringguestsandcustomersthefinestaccommodations,services,amenities,andvalueforbusinessorleisure.TheHiltonbrandhas,formorethan80years,beensynonymouswithexcellenceinthehospitalityindustry.•Throughownershipofsomeofthemostrecognizedhotelsintheworldandanewlyenhancedbrandportfolio,Hiltonisnowabletooffergueststhewidestpossiblevarietyofhotelexperiences.Facilitiesincludefour-starcitycenterhotels,conventionproperties,all-suitehotels,extendedstaymotels,mid-pricedfocused/serviceorientedhotels,destinationresorts,vacationownership,airporthotels,andconferencecenters.•Hiltonsaid:Hostelisaserviceandhospitalityindustries,inordertomeetcustomerrequirements,inadditiontotheHiltonempireeverywhereisfullofsmiles,butintheorganizationalstructure,theHiltontriedtocreateacompletesystemasmuchaspossible,tobecomeanintegratedserviceagencies.Therefore,inadditiontoprovidingasoundHiltonHotelaccommodation,italsohasacoffeeshop,meetingrooms,swimmingpool,shoppingcenters,banks,postoffices,florists,clothingstores,airlineagencies,travelagencies,taxistations,etc.acompletesetofservicesandfacilities.Roomsaredividedintosinglerooms,doublerooms,suitesandsummit-le
本文标题:希尔顿酒店
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