著名国际酒店安全部程序-3（英文）SECURITY 41-60

精品资料网（）25万份精华管理资料，2万多集管理视频讲座精品资料网（）专业提供企管培训资料PROCEDURES:(continued)1.ToaMonitorHasthreeadjustingdialssituatedbehindarecesspanela.HorizontalHoldb.Contrastc.BrightnessSwitcherTheswitcherhasthreeblackpressurebuttonsonthefaceofthemachinewhichwhenpressedindividuallyselectsaparticularcameralocationandstaysonthatpositiontillachangeisrequiredbytheoperator.精品资料网（）25万份精华管理资料，2万多集管理视频讲座精品资料网（）专业提供企管培训资料STANDARDSANDPROCEDURESDEPARTMENT:SECURITYJOBCATEGORY:SECURITYOFFICERHEAD:G.M.APPROVAL:DATE:TASK:INSTRUCTSTEWARDINGSTAFFONE.R.T.FIREPROCEDURESSTANDARD:EachSundayonthemidnighttoDawnShifttheSecurityOfficerwillconductaHotelTourforthoseMemberoftheE.R.T.ondutybriefingallpresentonEmergencyProceduresandrecordingthoseattending.PROCEDURE:23.00hrs.–07.00hrs.(Sunday)1.PageStewardSupervisorondutytoassembleallstewardingstaff.2.ConducthoteltourcoveringallareasnotnormallyseenbyStewards.3.ConductfamiliarizationbriefingonwhatisrequiredofE.R.T.4.ConductFamiliarizationoffireequipmentandPager.5.LogallattendeesandsubjectmatterinSecurityLogforperusalbyC.O.S.精品资料网（）25万份精华管理资料，2万多集管理视频讲座精品资料网（）专业提供企管培训资料STANDARDSANDPROCEDURESDEPARTMENT:SECURITYJOBCATEGORY:SECURITYOFFICERHEAD:G.M.APPROVAL:DATE:TASK:REMOVEUNRULYUNDESIRABLESWHENREQUIREDSTANDARD:SecurityOfficerswheninformedofunrulyorundesirablepersonswillquicklyassessthesituation,andusingdiscretion/diplomacy,rectifythematterasperpolicyandprocedures.PROCEDURE:1.UndertakeinstructionfromtheC.O.S.inSpecificsectionsoftheLiquorActandtheN.T.CriminalCode2.UndertakeRolePlaySituations3.UndertakeinstructionfromtheC.O.S.inwhattodoifholdingmenorwomenforPolice.4.UndertakeinstructionfromtheC.O.S.inwhatisrequiredifattemptingcitizensarrest5.Undertakeinstructioninwhatisrequiredifpermanentlybarringundesirables精品资料网（）25万份精华管理资料，2万多集管理视频讲座精品资料网（）专业提供企管培训资料STANDARDSANDPROCEDURESDEPARTMENT:SECURITYJOBCATEGORY:SECURITYOFFICERHEAD:G.M.APPROVAL:DATE:TASK:PROTECTEVIDENCEATTHESCENEOFACRIMESTANDARD:SecurityOfficerswillmakeeveryefforttoprotectallevidenceatthesceneofacrimeuntilthearrivalofthePolice.PROCEDURE:1.ContaintheareaandkeepallunauthorizedpersonsfromtheareauntilPoliceArrival.2.Protectandpreserveallevidencetoestablishthatacrimehasbeencommitted.3.Trytoestablishthefactstoprovetheidentifyoftheoffender.4.Trytoestablishthefactsthatcanbeusedintheoffendersinterrogation.5.TouchnothingintheareabutifthishasbeendonereportthemattertothePolice.6.Checkimmediateareaforfurthersigns.7.Recordallobviousdetailsandphotographforfollowup.8.IfanyitembelongingtothehotelorguestsaretakenbyPoliceensurethatreceiptsaregivenbythem(3–SecurityFiles,HotelFilesandDivisionFiles).ThesubjectduetoitsverynatureistolargetocoverinthiscertificationbutaSecurityOfficerwithanunderstandingofthebasicscanbeofvaluableassistancewhenrequiredtoprotectevidenceatthesceneofacrime.精品资料网（）25万份精华管理资料，2万多集管理视频讲座精品资料网（）专业提供企管培训资料STANDARDSANDPROCEDURESDEPARTMENT:SECURITYJOBCATEGORY:SECURITYOFFICERHEAD:G.M.APPROVAL:DATE:TASK:WRITESECURITYINCIDENTREPORTSSTANDARD:EveryincidentofaSecurityNaturewillberecordedintheprescribedmannerforhighermanagementsreviewandaction.ASecurityIncidentformwillberaisedaswellasaWitness/Victimformcompletedinfull.PROCEDURE:1.WhileincidentisfreshinthemindoftheSecurityOfficerandthoseinvolvedraiseaWitness/VictimForminfullestdetail.a.EnterHotelsnameandlocationb.AttachaFilenumberfromrunningseriesc.Dateofreportd.Witness/victim’snamese.TheirAddressf.Telephonecontactnumber–remembertoincludeareacodeg.Checkinandcheckouttimesanddates.h.Dateandtimeofincidentreported.i.Dateandtimeincidentreportedj.Personreceivingreportandpositionk.Natureofincidenteg.,theftl.Locationofincidenteg.,PubBarm.Detailsofevent-SecurityOfficermustcompilethefullestsummaryoftheeventsusingtheapprovedformula-WhowasinvolvedWhatwasinvolvedWheredidithappenWhydidithappenWhendiditoccurHowdiditoccurn.Ifwitness/Victimagreeshavethemattachasignature精品资料网（）25万份精华管理资料，2万多集管理视频讲座精品资料网（）专业提供企管培训资料PROCEDURES:(continued)o.SecurityOfficertoattachhissignatureinspaceprovidedItmaybethattheWitness/Victimwillaskforacopyofthereport,ifsoacopyofwhathasalreadybeenrecordedistobesuppliednothingelse.p.InthisareatheSecurityOfficeristonoteanyadditionalcommentshemaywishtoaddafterfinishingthetakingofthereportandawayfromthewitness/victime.g.doesnotbelieveincidentoccurredinthisfashion.q.HaveChiefofSecurityreviewreportA.S.A.P.TransferinformationcontainedontoOfficialSheratonSecurityIncidentForm1.Enternameandlocation2.Enterthefilenumberassignedfortheincidentusingtheprogressivesystemdescribed:S.I./01/88S.I./denotesSecurityIncident001denotesthenumberofthefiledreport88theyearthereportwasmade.3.Datereportwascompiled.4.Nameandaddressofpersons,involved5.Addressoraddressesofperson(s)involved6.Telephonenumberofperson/personsinvolved7.Wasthepersoninvolvedaguestornon–guest8.Whatroomwasthatpersonorpersonsstayinginifapplicable9.Da