电子商务研究

2003年159-184立立林立良禮旅樂金11類72行了金類66流金流流理良流流異不金流異52SSL2SET11金類6異SSL漏洞暴露度43料SSL11SSL72漏洞3955.5漏洞暴露度漏洞數量令50行量727.763Keynote量402.5異Service,Security,andPerformanceEvaluationsforElectronicCommerceWebsites160Ching-MingTienNationalChiaoTungUniversityMing-ChiShiehNationalChiaoTungUniversityYing-DarLinNationalChiaoTungUniversityLiang-YunWangIndustrialTechnologyResearchInstituteAbstractInthispaper,weevaluatetheservice,securityandperformanceof11categories,72e-commercewebsitesinTaiwan.Fortheevaluationofservice,wecomparetheinformationflow,financialflowanddeliveryflow.Fortheevaluationofsecurity,weinvestigatewhetherthebrowsingactionsinvolveSSLconnections,typesofSSLcertificates,andthenumbersofsecurityholesandexposedports.Fortheperformancetesting,werecruit50volunteersgeographicallydistributedinTaiwantoparticipateinmeasuringthetotaldownloadtimeofstaticanddynamicWebpagesofthe72websites.Inconclusion,therearestillroomsforimprovementinqualities,especiallysecurity,forthee-commercewebsitesinTaiwan.Keywords:ElectronicCommerce,Service,Security,Performance來說路量NetValue(NetValue,2002)15%率(,2002)2007年了度量連行易量行參了更了E-commerceSolutionProvider行論臨律ElectronicCommerceStudies161論流行類來行來行錄參參來行了漏洞便數說(enduser)來B2C(BusinesstoConsumer))C2C(ConsumertoConsumer)B2B(BusinesstoBusiness)不來來說度數度量數不易ACNielsen路(ACNielsen,2002)行流量數量類列見度(visibility)若列類列易了類列數來不類列11類721162172列類NetName易://www.answer168.com/EASPNET://www.wasia.com.tw/WASIA-NET3C量://www.tkec.com.tw/TKEC-NETePrice館://www.wantego.com.tw/CYBERCON,INC.://www.sogiton.com/YAHOO-ASIA精://www.3clife.com.tw/ALL-CHINESE-INTERNET://www.books.com.tw/KGEX-NET路路://w3.soidea.com.tw/TFN-NET金路://www.27662000.com.tw/DNS.IS.NET.TW-NETe://www.beauty-shop.com.tw/GBLX-11D麗路館://hds.avon.com.tw/AVON-NET丹館://www.taipeiflorist.com.tw/GCNET-YLW-NET紐://www.roses.com.tw/GI-DI-GUANG--E4-NET路://www.flowernet.com.tw/ADMIN-NET禮路://www.yestrip.com/ABACUS-DISTR-TP-NET易://www.ezfly.com/FLY-NET羅旅://www.anyway.com.tw/SINAMAIL-NETGo館://www.twdeco.com.tw/TWDECO-NET路://www.waiter.com.tw/WAITER-DIGITAL-T-E4-NET://www.shop24.com.tw/MYTHINK-NET://shopping.pchome.com.tw/PCHOME-NETYam.com://www.hipermall.com.tw/HINET-NETYahoo!://www.dvdmall.com.tw/DUO-YUAN-REN-JENG-NET利樂://www.dvdinfo.com.tw/SEHO-NETElectronicCommerceStudies163://www.ivideo.com.tw/TWNAP-TW樂://www.swear.com.tw/CATOU-INTERN-NETSUN-E金+1精+tfamily://livingcity.com.tw/BETC-HT-AP年://ticket.acer121.com/ACERNET-NETKingNet!://www.ddl.com.tw/JOU-CHUEN-CHIANG-TP-NETeBay://www1.oc.com.tw/ocbid/TWNAP-TW://www.downput.com/SEEDNET流識://www.finairport.com/POLARIS-NET益金://www.mybank.com.tw/UWCCB-NET理://www.chinatrust.com.tw/CHINATRUST-NET金金理(VisualRouter,2002)whoisNetName例IPAddressISP(InternetServiceProvider)HSP(HostingServiceProvider)例(co-location)ISPHSP例紐NetNameYAHOO-ASIA論利Yahoo!路來丹NetNameSEEDNET論SeedNetSeedNet來NetName例了理參了流金流流來164便利行流行2002/10/212002/10/2772行金金異金金金見來行(1)(2)(3)車(4)(5)(6)論金流(1)SSL(SecureSocketsLayer)連路來(2)SETSET(SecureElectronicTransaction)金路SETSSL不便(3)便利(4)(5)ATM//行(6)來(7)數不數行流(1)(2)(3)流金類金(金)數金類行金類金類量來(1)(2)(3)易(4)(5)(6)論(7)行(8)(9)良了流金流流力良列SOSA北良兩兩行良ElectronicCommerceStudies165來來行0.55金流SSLSET路列路不見不列流路行易列不不不列良SOSA北良0.5兩不72266金類52SSL2SET留料理117234良類路類了不金流流理行理旅兩類車不見C2C金流流理行理金類數2不流金流流類車論數易●●●●●●●○○○○●4.0數●●●●●●●○○○○○○●4.0●●●●●●●●●○○○○○●○5.0●●●●○○2.03C●●●●●○○○2.5●●●○○1.5166●●●○1.5易●●●●●●○●○●3.5●●●●○○○1.5●●●●●○○●○●3.0●●●●●●●○○○3.53C●●●●●●●○○