chapter-10-Rescheduling-Plans-and-Arrangements

Unit10ReschedulingPlansandArrangementsNEUSchoolofBusinessAdministration2/Chapter10BackgroundBiburySystemsstaffhavebeenworkingfairlyhardtogeteverythingmovingontracktobringforwardthelaunchdateto28thJan.GivenaguidedtourbyEdward,PhilWatsonshouldhaveunderstoodmoreaboutBigBossandthetargetmarketofit.ThereforeEdwardcanexpectamoresatisfyingdesignfromRUYJAdvertising.NEUSchoolofBusinessAdministration3/Chapter10Reschedulingplans重新安排计划Suggestingchanges提议变动Interruptingpolitely礼貌打断ObjectivesNEUSchoolofBusinessAdministration4/Chapter10Inthisunit...Mr.SmithcancelshismeetingwithEdward.EdwardandJennychangetheirappointments.Mr.SakaiseesDealerDan.NEUSchoolofBusinessAdministration5/Chapter10Newwordsandexpressionspostpone....until推迟到run(abit)behindschedule没按计划完成pointofsale销售点somethinghascomeup.意外发生了Thedealisoff.协议被取消closethedeal成交makeadeal做交易getagooddeal买到便宜货rearrange重新安排coincidence巧合cutshort缩短buttin打断，干扰bringforwardameeting提前开会four-waytelephoneconference四人电话会议NEUSchoolofBusinessAdministration6/Chapter10NEUSchoolofBusinessAdministration7/Chapter10DramaticChangesMr.Smith,thepublisher,whoagreedtoputBigBossinthecatalogue,changeshismindtocancelthemeetingwithEdwardaswellasthedealwithBiburySystems.NEUSchoolofBusinessAdministration8/Chapter101.WhyMr.Smithiscancellingthedeal?2.WhattechnologydoesDealerDanuse?3.WhenisDealerDan’slaunchdate?4.IsDealerDanathreateningcompetitiveproduct?NEUSchoolofBusinessAdministration9/Chapter10Mr.SMITH:Edward,I'msorry.I'mafraidI'llhavetocancelourmeetingtomorrow.EDWARDGREEN:That'snoproblem.Shallwepostponeituntillaterintheweek?MR.SMITH:No,I'mafraidI'mnotpostponingourmeeting.I'mcancelingit.EDWARDGREEN:Weneedtosignthecontractandcompletethedeal,don'twe?Isthereaproblem?MR.SMITH:No,notforme,butperhapsthere'saproblemforyou.I'mafraidBigBosswon'tbeinthecatalogue.EDWARDGREEN:Arewetoolatefortheprinter'sdeadline?MR.SMITH:No.That'snotthepoint.I'mnotgoingtouseBigBoss.I'mgoingtouseanotherproduct.EDWARDGREEN:Idon'tunderstand.MR.SMITH:Well,listen.Thenyouwillunderstand.ThisisanewproductfromJ.KToys.It'scalledDealerDan.DEALERDAN:Hi,thisisDealerDan.I'mthebestthingonthevoice-activatedtoymarket.MR.SMITH:Edward,areyoustillthere?EDWARDGREEN:Yes.MR.SMITH:Good,isn'the?EDWARDGREEN:Yousayhe'scalledDealerDan.MR.SMITH:Yes.Hearrivedyesterdayafternoon.TheheadofmarketingfromJ.KToysintroducedus.They'lllaunchhimonJanuary20th.EDWARDGREEN:What!IsDealerDansolarpowered?MR.SMITH:Yes.EDWARDGREEN:Andvoice-activated?MR.SMITH:Yes.It'sthesametechnology...butcheaper.IthinkDealerDanwouldjustliketosaybye-bye.DEALERDAN:Bye-bye.EDWARDGREEN:Idon'tunderstand...DEALERDAN:Ifyoucan'tstandtheheatgetoutofthekitchen.NEUSchoolofBusinessAdministration10/Chapter101.WhyMr.Smithiscancellingthedeal?JKToysarelaunchingDealerDan,whichismoreattractivethanBigBossinpriceandlaunchdate.2.WhattechnologydoesDealerDanuse?Itisalsosolarpoweredandvoice-activated.3.WhenisDealerDan’slaunchdate?January20th.4.IsDealerDanathreateningcompetitiveproduct?Yes.NEUSchoolofBusinessAdministration11/Chapter10Ifyoucan'tstandtheheat/smoke,gooutofthe/mykitchen.如果你吃不起苦就别干那一行NEUSchoolofBusinessAdministration12/Chapter10GERALDINE:I'mafraidMr.Peterisrunningabitbehindschedulebuthewon'tbelong.Thankyou.EDWARDGREEN:HaveyouseenDon?GERALDINE:He'sintheboardroominameeting.EDWARDGREEN:Somethingimportanthascomeup.Ineedtotalktohim.GERALDINE:He'swithMr.Reiley.GERALDINE:Goon.NEUSchoolofBusinessAdministration13/Chapter10Interrupting&ApologyWatchthevideoandpayattentiontoEdward’swayofinterruptingthemeeting.NEUSchoolofBusinessAdministration14/Chapter10Interrupting&ApologyDONBRADLEY:We'llgetsomeexamplesofthedisplaymaterialstoyouandtherewillalsobeapointofsalevideooftheproduct.Comein.EDWARDGREEN:Don,Mr.Reiley.Sorrytointerrupt.Somethingimportanthascomeup.Canyouspareaminute?DONBRADLEY:Canitwait?I'llbethroughintenminutes.EDWARDGREEN:Notreally.DONBRADLEY:Okay.I'msorry.DoyoumindifIdealwiththis?EDWARDGREEN:Ithinkwe'vegotaproblem.IhavejusttalkedtoMr.Smithonthephone.Thecataloguedealisoff.J.K.ToysarelaunchingDealerDan.DONBRADLEY:WhothehellisDealerDan?NEUSchoolofBusinessAdministration15/Chapter10Sorrytointerrupt.Canyouspareaminute?CanIspeaktoyoujustforamoment?CanIhaveawordwithyou?I’mafraidthat….Itwon’tbelong.I’msorrythat…Excusemeforasecond.ExpressionsforInterruptionNEUSchoolofBusinessAdministration16/Chapter10WhatwillBiburySystemsdo?Whatwillyoudoifyouareencounteredwithattackfromyourcompetitors?1.Findoutmoreinformationaboutthecompetitiveproduct2.Arrangemeetingswiththedevelopmentteam3.Comeupwithrespondingstrategies4.Rescheduletheproductlaunchingactivities.NEUSchoolofBusinessAdministration17/Chapter10BiburySystemsstaffrealizethattomeetMr.Sakai’sdemand,theywillhavetoworkfairlyhard.Derekisgivinghissuggestion.NEUSchoolofBusinessAdministration18/Chapter10CLIVEHARRIS:Let'sgetthisstraight.Youthinkwe'llmeetthesetargets.DEREKJONES:Yes,Ido.Butwe'llneedtoeitherincreaseovertimeortakeonsomecausalstaff...DONBRADLEY:DoyoumindifIbuttin?CLIVEHARRIS:Notatall.What'sthematter?DONBRADLEY:Ithinkweneedtotalk.Somethingveryimportanthascomeup.getstraightdowntosome