六西格玛项目模板

ProjectNameDMAICWorkbookInitialsituation/BackgroundInformationProblem:Goal:ProjectScope/ProjectFocusProjectCharter(1/2)Fillin:WhyisthisprojectrelevantforEssex?Fillin:SMARTdescriptionofAs-Is-Situation(nocauses)(SMART:specific,measurable,accepted/attractive,realistic,timebound)Fillin:SMARTdescriptionofTo-Be-Situation(solutionsfree)(SMART:specific,measurable,accepted/attractive,realistic,timebound)QualitativebenefitQuantitativebenefitExistingprojects/activitieswithexistinginterfaceswhichamongtoeachother:Projectstatus/milestonesStartTT.MM.JJEndTT.MM.JJStatus1KickOff/ProjectSignOff2PhaseDefine3PhaseMeasure4PhaseAnalyze5PhaseImprove6PhaseControlProjectTeam:NameRoleBusinessAreaTimeCommitmentCommittedbyManagerBlackBelt(TeamLeader)SponsorTeamMemberTeamMemberTeamMemberProjectCharter(2/2)hrsperweek/permonth…OrpercentageFillin:measurablebenefits(monetaryorothers)Fillin:nonmeasurablebenefitsFillin:consideralsoglobalrolloutFillin:RealisticmilestonesplanProjectTimelineIstheprojectontime?TeammeetingTeammeetingmitSponsorOnTrackDelayedCriticalUnreachablePhaseWeek34Week35Week36Week37Week38Week39Week40Week41Week42Week43Week44Week45Week46Week47Week48Week49Week50Week51Week52Week1Week1Week3Week4Week5Week6Week8Week9StatusSeptemberOctoberNovemberDecemberJanuaryFebruaryDefineOTMeasureAnalyzeImproveControlDisplayofMilestonesismandatory.Usethebesttool(MSExcel,Msproject,etc)toplanandtrackmilestones.Acopyinenhancedmetafileformatrecomendable.SupplierInputProcessOutputCustomerSupplier1Input1FillInFillInFillInFillInFillInFillInOutput1Customer1STARTSTOPSIPOC:[ProcessName]Dowehaveacommonunderstandinghowtheprocessworkstoday?SIPOCoranotherhighlevelprojectdescriptionwithca.5processsteps,mainsuppliers,inputs,fortheprojectrelevantoutputandcustomersCTQ/CTBTable(Tool1)Howmakethecustomerfeelsatisfied?VoCComplaintSolutionSpecificationOther“true”needCTQ1-3CTQVoBComplaintSolutionSpecificationOther“true”needCTB1-2CTBCTQs:„Eachoutputfulfill…“etc.(customersperspective)CTBs:mayalsobeidenticalwithgoals,alsoservicelevels,Assumptions:•...•...NetBenefitEstimateHowbigisthemonetaryvalueoftheproject?Explanations•...•DocumentsAttached:...BenefitEstimate+MarginfromrevenueincreaseFillInT€+CostreductionFillInT€+ReducedcostofcapitalFillInT€CostsEstimate--Projectcosts(travel,accommodation,manuals,etc.)FillInT€--Implementationcosts(training,investments)FillInT€EstimatedNetBenefitFillInT€[ProjectTitle]Timebaseinterval12months[Estimatedate]NetBenefitMeasurementStart[Date]PMTapprovalrequiredyesnoTobecheckedwithfinancialcontrolling!!!AnExcel-screenshot(enhancedmetafile)isacceptable.Ifnecessaryforunderstandingpleasefillintheassumptionsforestimation.DEFINEPhaseGateReviewDoweagreethattheDEFINEphaseiscompleted?ProjectName:Sponsor:BlackBelt:NameNameFollowingdocumentationhasbeenpresentedandagreed:ProjectCharterSIPOCVOC/VOB/CTQ/CTBNetBenefitEstimateClearanceforDEFINEPhaseClosure:AuthorizedNotAuthorized,Reason:FillInSignatureMasterBlackBelt,DateSignatureSponsor,DateCorrelationIntensity:9strong,3medium,1weak,0noneCTQs/CTBs[Top1CTQCustomerRequirement]9300[Top2CTQCustomerRequirement][Top3CTQCustomerRequirement][Top1CTBBusinessRequirement]UseCTQsandCTBsfromDefinePhaseCTQ/CTBTableOutputVariableMatrixWhichoutputvariablesmeasureCTQsandCTBsinthebestway?OperationalDefinitionof[FILLIN]“whatandhowexactlyhavetobemeasured?CharacteristicofinterestMeasuringinstrumentMethodoftestDecisionCriteriaOnlyrelevantforattributesRelevantforallmeasurementsRelevantforallmeasurementsRelevantforallmeasurementsDuplicatethistemplateforallmeasurementsMeasurementSystemAnalysisfor[FILLIN]“HowtoensurethatMeasurementSystemvariationdoesnotaffectresults?”MeasurementSystemAnalysisMethod:(Howhavethemeasurementsystembechecked?)Results:(Isthemeasurementsystemtrustable?)Improvements:(Howcanthemeasurementsystembeimproved?)DuplicatethistemplateforallmeasurementsVariableVariableType(Output/Process/Input)DataType(cont./discrete)OperationalDefinitionWhoisresponsiblefordatacollectionDatacollectionmethodDate/time/frequencyofmeasurementDatasource/placeofmeasurementTargetValueOutputOutputInputProcessUseselectedoutputvariablesfrom‘OutputVariableMatrix’aswellasavailableinputandprocessinformationvariablesDataCollectionPlanHowdoweobtainperformancedataoftheas-isprocess?GraphicalDisplay•[Text]OperationalDefinitionResult/Interpretation/LearningInterpretation(inwords)–howgoodareCTQ/CTBrequirementsfulfilledusingactualprocessandreliabledata?MEASUREResults:Summaryfor[FILLIN]Howwellarecustomerrequirementsmettoday?[Text]GeneralConditions[Text]Samplemethod,sizeanddates,ResultsMSANameofMeasurementShortsummaryofoperationaldefinitionAnygraphtobestdescribethedegreeoffulfilmentofCTQ/CTBDuplicatethistemplateforeverymeasurementsProcessSigmaCalculationAs-isProcessResultsTotalNumberofTransactions[N]NumberofDefectOpportunities[O]NumberofDefects[D]DPMO[DefectsperMillionOpportunities]YieldLevel:Yield=D/N%DPMOLevel:DPMO=D/(N*O)106SigmaLevel:(LookupDPMOValueinSigmaTable)In____%ofthecaseswedonotfulfillcustomerrequirementstoda