Unit 3Client Reception

商务英语口语OralEnglishforBusinessCommunicationUnit3ClientReceptionLearningObjectivesInthisunit,youwilllearnlanguageonhowto:MakeandchangevisitingschedulesWelcomeclientsEntertainclientsSeeoffclientsUnit3ClientReceptionLearningObjectivesInthisunit,youwilllearnlanguageonhowto:TalkonthephoneMake&changeappointments/arrangementsTalkwithassociatesUnit3ClientReceptionA.VisitingScheduleNotes:1.dosb.afavor帮某人的忙e.g.Couldyoupleasedomeafavorbyopeningthewindow?2.drawupaschedule起草一份日程安排e.g.Afternegotiation,theydrewupacontract.3.tentative:临时的，试验性的e.g.Itisnotthefinaldecision,justatentativeschedule.4.setup:计划，制定计划e.g.Couldyoupleasesetuptheadvertisementcampaign?Unit3ClientReception5.workout做出，制定出IwillworkoutaplantonightfortheNewYearParty.6.showsb.around:带某人参观e.g.Afterthemeeting,Iwillshowyouaroundourcompanyandtakeyoutothewelcomingdinner.Unit3ClientReceptionKeySentences:1.Canyoudrawupatentativescheduleforthem?2.Isthereanythingspecialtheywouldliketodo?3.Thatcaneasilybearranged.4.I’llsetthatup.5.Trytoworkoutanefficientschedule.6.Iwouldliketomakesomechangestomyschedule.7.Ifyouwanttomakeanychangestotheschedule,pleasefeelfreetocallme.Unit3ClientReceptionB.WelcomingClientsNotes:1.picksb.up迎接某人e.g.I’mheretopickyouupfortheconference.2.holdup延迟e.g.Theflightwasheldupbytheheavyfog.3.trafficjam交通堵塞e.g.Hewaslateforworkduetothetrafficjam.4.freshenup使精神饱满，梳洗一番e.g.Afterthelongdistanceflying,sheneedstogohomedirectlytofreshenup.5.overcome胜过，克服，越过6.Hetriedtoovercometheobstaclesinhisjob.尽量克服工作的困难Unit3ClientReception7.overcomethejetleg倒时差8.haveanappointmentwithsb.与某人有约e.g.Ihaveanappointmentwithmydentistat2:00PMthisafternoon.9.takealongdistancecall接长途电话10.inperson亲自e.g.Hehascomeinpersontovisitthevillagersinflood-strickenarea.11.getdowntobusiness开始谈正事e.g.Aftertherefreshments,thetwopartieswentdowntobusiness.Unit3ClientReceptionKeySentences:1.Excuseme,aren'tyouMr.XXfromXX?I’mXXfromXX.I’mheretopickyouup.2.Thanksformeetingmeattheairport.3.We’vebeenlookingforwardtoyourarrival.4.Howwasyourflight?5.That’sveryconsiderateofyou.6.IhaveanappointmentwithXXatXX.7.Wouldyoulikesometea?8.Howdoyoulikeyourtea?Strongormild?9.Thankyouverymuchforcomingallthewaytomeetmehereinperson.10.Thankyouforyourinvitationandwarmwelcome.Unit3ClientReceptionC.EntertainingClientsNotes:1.inone’shonor向…表示敬意，为祝贺…e.g.Thewelcomingpartywasheldinhonorofthedistinguishedguests.2.attire服装3.punctually按时地，如期地e.g.Pleasemakesureyougettoworkpunctually.4.inadvance提前e.g.Havingknownhewillbehometoday,shepreparedabigdinnerinadvance.Unit3ClientReception5.toone’sliking使某人感兴趣e.g.ThecompanydesignedaPCgametotheyouth’sliking.6.fruitful富有成效的，多产的e.g.MarkTwainwasafruitfulAmericanauthor.7.toourmutualbenefits使双方受益e.g.Thesmoothandfriendlycooperationistoourmutualbenefits.8.onbehalfof代表…OnbehalfoftheChinesepeople,thespokesmandeliveredaspeechatthepressconference.Unit3ClientReception9.proposeatoastto……向…祝酒Atthedinner,thepresidentproposedatoasttoalltheemployeespresent.10.repay回报，补偿e.g.Thecompanyrepayspeople’shardworkwithbonuses.对努力工作给予奖励的公司11.hospitality好客，盛情Iwillneverforgetpeople’shospitalityduringmystayinChina.Unit3ClientReceptionKeySentences:1.OurPresidentwouldliketoinviteyoutoawelcomingpartyinyourhonor.2.Iwouldlovetoaccepthisinvitation.3.We’llbetherepunctually.4.Wehopeourselectionofdishesthiseveningwillbetoyourliking.5.Pleasehelpyourselves.6.Iproposeatoasttoourspecialguest.7.Ihopethatourdiscussionsoverthenextfewdayswillbefruitfulandtobothourmutualbenefits.8.Onbehalforourcompanyandcolleagues,Ialsoexpresshopethatourbusinessnegotiationswillmarkthebeginningofalongandfriendlyrelationshipsbetweenus!Unit3ClientReceptionKeySentences:9.Ifyouwillexcuseme,Imustbeleaving.10.Itisashamethatyouhavetoleavesoearly.11.Youmadetonightsuchagreatsuccess.12.Thankyouforinvitingmeandforthewonderfulmeal.13.Wewouldliketotakeyouonaquicktourofthedowntownareaforalittlesightseeing.14.Whatdidyouhaveinmind,Mr.Smith?15.I’dliketofindsomesouvenirsformyfriends.16.PleaseletmeknowifIcanhelpyoulookforanythingelsewhileyouarehere.Unit3ClientReceptionD.SeeingoffClientsNotes:1.seesb.off为某人送行Thankyouforcomingheretoseeyouoff.2.leaveadeepimpressiononsb.给某人留下深刻的印象Hisinspiringspeechhadleftadeepimpressiononeveryoneinthehall.3.attitude态度Excellenceisanattitudethatleadstosuccess.4.promote推动，促进ThecompanyusesTVcommercialstopromoteanewproduct.5.transaction交易Thetransactionhasbeensuccessfulconducted.Unit3ClientReception6.establishbusinessrelations建立业务关系Thetwocompanieshaveestablishedalongtermbusinessrelations.7.it’stimeforsb.todosth.是该做某事的时候了It’stimeforthestudentstohaveaclass.8.checkin登记住宿，办理登机手续Youneedtoshowyourpassportandairticketwhenyoucheckinattheairport.9.runintodifficulty撞上，偶遇，陷入IneverthoughtIwouldrunintosuchadifficulty.10.assist帮助Hekindlyassistedmeinfinishingthetoughjob.Unit3ClientReceptionKeySentences:1.Thankyouverymuchforcomingtotheairporttoseeusoff.2.Yourgreatcountryandyourcompanyhaveleftaverydeepimpressiononallofus.3.Thistriphasbeenaveryproductiveoneforus.4.Iwilltrymybesttopromotethistransaction.5.Wearehappythatwehaveestablishedbusinessrelations.6.Ireallyhopethatwe