客户关系成熟期营销渠道冲突影响因素研究

大连理工大学硕士学位论文客户关系成熟期营销渠道冲突影响因素研究姓名：王岚申请学位级别：硕士专业：企业管理指导教师：曲洪敏20051219客户关系成熟期营销渠道冲突影响因素研究作者：王岚学位授予单位：大连理工大学参考文献(48条)1.梁启华透视格力与国美冲突2004(05)2.陈明亮客户保持与生命周期研究[学位论文]博士20013.卢·佩尔顿.戴维斯特拉顿.张永强.彭敬巧营销渠道一种关系管理方法20044.VanDeVen.AndrewHPoole.MarshallScottExplainingDevelopmentandChangesinOrgnization19955.LocobucciDawn.ZerrilloPhilipTherelationshiplifecycle:(Ⅰ)Anetwork-dyad-networkdynamicconceptualization,and(Ⅱ)TheApplicationofsomeclassicpsychologicaltheoriestoitsmanagement1997(01)6.DwyerF.RobertSchurrDevelopingBuyer-SellerRelations1987(04)7.FordDThedevelopmentofbuyer-sellerrelationshipsinindustrialmarkets19808.WackmanDB.SalmoanCT.SalmonCCDevelopinganadvertisingagency-clientrelationship19879.DwyerF.RobertSchurrDevelopingBuyer-SellerRelations1987(04)10.JapSandyD.GanesanShankarControlmechanismsandtherelationshiplifecycle:implicationsforsafeguardingspecificinvestmentsanddevelopingcommitment2000(02)11.LoeTerryW.AmyMorganTheRoleofCommunicationsinRelationshipDevelopment:AMarketingChannelsPerspective199912.王泽华营销渠道成员关系保持与协调机制研究[学位论文]博士200313.尹学萍矛盾学说与相关理论的相关问题比较研究1996(04)14.Rosenberg.LarryJANewApproachToDistributionConflictManagementBusinessHorizon1974(10)15.FiratFA.AliceMT.LouisWSAPerspectiveonConflictandPowerinDistribution197416.BrownJRTowardsImprovedMeasureofDistributionChannelConflict197717.ThomasKennethConflictandConflictManagement197618.PondyLouisROrgnizationalConflict:ConceptsandModels1967(09)19.徐蔚琴.谢国娥.曾自信营销渠道管理200120.夏文汇.徐刚当前工商企业营销渠道的矛盾冲突与对策研究[期刊论文]-中国流通经济2001(3)21.LarryJRosenberg.LouisWSTowardstheanalysisofConflictinDistributionChannels1970(10)22.GaskiJETheTeoryofPowerandConflictinChannelsofDistribution1984(02)23.汪明生冲突管理200124.AssaelHConstrutionalRoleofInterorganizationalConflict1969(12)25.MichaelEtgarSourcesofTypeofItrachannelConflict1979(01)26.SternLW.AnsaryAI.CoughlanAT.赵平市场营销渠道200027.GattornaJChannelsofdistributionconceptualiasation:astate-of-theartreview197828.RosenbergLJ.SternLWTowardtheanalysisofconflictindistributionchannels:adescriptivemodel197029.PatrickLS.EminBAnExaminationoftheInterfirmPower_ConflictRalationship:TheInterveningRoleoftheChannelDecisionStructure1998(04)30.BertRosenbloomMarketingChannelsAManagementView200231.NagelJackHTheDescriptiveAnalysisofpower197532.LuschRobertFSourcesofPower:TheirimpactonintrachannelConflict197633.科特勒.梅汝和营销管理:分析、计划、执行和控制199934.庄贵军.周南.周筱莲营销渠道中依赖的感知差距对渠道冲突的影响[期刊论文]-系统工程理论与实践2003(7)35.BaronRA.ByrneDSocialpsychology199736.KellyHaroaldH.JhonWInterpersonalRelation:ATheoryofInterdependence197837.GanesanShankarDeterminantsofLong-termOrientationinBuyer-sellerRelationships38.BaronRA.ByrneDSocialpsychology199739.OliverRLCognitiveModeloftheAntecedentandConsequencesofSatisfactionDecision198040.OliverRL.TerenceA.RichardLACatastropheModelforDevelopingServiceSatisfactionStrategies1992(07)41.EtgarMichaelSelectionofEffectiveChannelControlMix197842.MoormanC.DeshpandeR.ZaltmanGFactorsAffectingTrustinMarketResearchRelationship199343.EtgarMichaelEffectsofAdministrationControlonEfficiencyofVerticalMarketingSystem197644.EtgarMichaelSourcesandTypesofIntrachannelConflict1979(01)45.姜勇验证性因素分析及其在心理与教育研究中的应用1999(03)46.吴明隆SPSS统计应用实务200147.MohammedYA.ScottJVManagenmentofConflictusingindividualpowersources:AretailersPerspective199748.PatrickLS.EminBAnExaminationoftheInterfirmPower_ConflictRalationship:TheInterveningRoleoftheChannelDecisionStructure1998(04)本文链接：http://d.g.wanfangdata.com.cn/Thesis_Y825269.aspx授权使用：上海海事大学(wflshyxy)，授权号：ea55f1c6-e408-43ed-8a77-9df9008fa660下载时间：2010年9月22日