ISOTS16949QualitySystems(PPT132)

2AGENDAISO/TS16949UpdateISO9001:2000UpdateISO14001UpdateEnhancedSurveillanceAuditsHighlightsofIASGSanctionedQS-9000:98Interpretations(Nov.1,1999)AQSRReviewRegistrationProcessQuestion&AnswerISO/TS16949QualitySystems4ISO/TS16949Whatisit?ISO/TS16949isanISOTechnicalSpecificationpreparedbytheInternationalAutomotiveTaskForce(IATF)andrepresentativesfromISO/TC176,QualityManagementandQualityAssurance,anditssubcommittees.ParticularrequirementsfortheapplicationofISO9001:1994areincorporatedintoISO/TS16949.ISO/TS16949harmonizesthesupplierqualitysystemrequirementsoftheUnitedStates,Germany,Italy,France,withthepurposeofhavingasingledocumentandregistrationschemethattheEuropeanandU.S.automotiveindustrywouldaccept.5ISO/TS16949FIATIVECOPSA(PeugotCitoen)RENAULTFIEVAVSQEAQFADAMOPELAUDIBMWDAIMLERBENZFORDWERKEVWCHRYSLERFORDGMVDA6.1QS-9000TechnicalSpecificationISO/TS16949QualitySystems-AutomotiveSuppliers-ParticularrequirementsfortheapplicationofISO9001:19946ISO/TS16949ThisdocumentfollowsthesamestructureasISO9001:1994,withsomeadditionalrequirementsdrawnfromthefollowingdocuments:–QS-9000QualitySystemRequirements,ThirdEdition–VDA6,Part1:QualitySystemAudit–AVSQ’94Guidaperl’applicazione(guidelinesforuse)–EvaluationAptitudeQualitéFournisseur(EAQF94)7ISO/TS16949TheelementsoftheISO/TSarecloselyalignedwiththeelementsofthefourautomotivestandards.MostoftheelementsoftheISO/TScanbetracedtoaminimumofoneofthefourautomotivestandards-manyelementscanbetracedtoallfourstandards.8ISO/TS16949ThegoalofthisTechnicalSpecificationisthedevelopmentoffundamentalqualitysystemsthatprovideforcontinuousimprovement,emphasizingdefectpreventionandthereductionofvariationandwasteinthesupplychain.9ISO/TS16949Whythenewstandard?–CreateaGlobalQualitySystemLanguage–CreateGlobalRecognitionofCertificates–Reductioninmultiple3rdpartyregistrations–Provideacompetitiveadvantage–AdvantagesforupgradingQM-System–Advantagesforglobalsourcing10ISO/TS16949What'sdifferent?–Numbering(4.1-4.20)remainsthesame–Additional5%requirementsoveratypicaltier1QS-9000system–Registrationrequirementsaremuch“tighter”thanQS-900011ISO/TS16949ElementDescriptionComment4.1.2.2.2ShiftresourcesNew4.1.3.2ManagementReview-supplementalPartlyNew4.1.5AnalysisandUseofCompanyLevelDataParagraphcnew4.1.6Employeemotivation,empowermentandsatisfactionNew4.1.7ImpactonsocietyPartlyNew4.2.4.2MeasurementsNew4.2.4.6Computer-aideddesignPartlyNew4.4.2.3ResearchanddevelopmentNew4.6.2.2SubcontractordevelopmentPartlyNew12ISO/TS16949ISOvs.QS-9000:98vs.ISO/TS16949ElementISOShallQSShallISO/TS16949Shall4.1930394.2950624.35774.42039344.5911124.61121184.72334.83334.9732284.1016362313ISO/TS16949ISOvs.QS-9000:98vs.ISO/TS16949ElementISOShallQSShallISO/TS16949Shall4.111617204.122324.13718184.14512144.15923244.1671284.1768124.183574.191234.20254Total14933734114ISO/TS169494.1.1.2ObjectivesThesuppliershalldefinegoals,objectivesandmeasurementstodeploythequalitypolicy.Objectivesforachievingqualityshallbeincludedinthebusinessplan.NOTEThegoalsandobjectivesshouldaddresscustomerexpectationsandbeachievablewithinadefinedtimeperiod.*moreexplicitaboutqualitypolicyobjectives15ISO/TS169494.1.1.4ContinuousImprovementContinuousimprovementinquality,service,costandtechnologyshallbeprovidedforintheQualityPolicy.Thesuppliershallidentifyopportunitiesforqualityandproductivityimprovementandimplementappropriateimprovementprojects.Thesuppliershalluseappropriateimprovementmeasuresandmethodologies(see4.2.7).16ISO/TS169494.1.1.4ContinousImprovementcont’dNOTE1Thefollowinglistshowsexamplesofpossibletechniqueswhichmightbeused.Theremaybemanyothermethodswhichmeetspecificsupplierneedsmoreappropriately:-controlcharts(variables,attributes,CUSUM),-designofexperiments(DOE),-theoryofconstraints,-overallequipmenteffectiveness,-partspermillion(PPM)analysistoachievezerodefects,17ISO/TS169494.1.1.4ContinuousImprovementcont’d-valueanalysis,-benchmarking,-analysisofmotion/ergonomics,-mistake-proofing.NOTE2GuidelinesforqualityimprovementaregiveninISO9004-4*relocatedfrom4.2.5;moreexplicitaboutqualitypolicyobjectives18ISO/TS169494.1.2.1.3QualityresponsibilityManagementwithresponsibilityandauthorityforcorrectiveactionshallbepromptlyinformedofproductsorprocesseswhichbecomesnon-compliantwithspecifiedrequirements.Personnelresponsibleforqualityshallhavetheauthoritytostopproductiontocorrectqualityproblems.*notechangedintoarequirement19ISO/TS169494.1.2.2.2ShiftresourcesEspeciallyconcerningtheproductionprocess,alltheshiftsshallbestaffedwithpersonnelinchargeof,ordelegatedresponsibilityforquality.*newrequirement20ISO/TS169494.1.3.2Managementreview-supplementalThesereviewsshallincludeallelementsofthequalitysystemanditsperformance(see4.2.8)overtimeasanessentialpartofthecontinuousimprovementprocess.Partofthemanagementreviewshallbethemonitoringofstrategicqualityobjectives,andtheregularreportingandevaluationofthecostofpoorquality.NOTEManagementreviewshouldbeconductedwithsufficientfrequencytoensurethattheestablishedqualitysystemiseffective.*moreexplicitaboutwhattoreview21ISO/TS169494.1.5Ana