组织中人际信任的形成之探索性研究

37(Meyerson,Weick,andKramer,1996:172)Good(1988:33)3.1383.1Farnsworth(RobinsonandRousseau,1994:245)(Rousseau,1995:xi)(RousseauandGreller,1994:386)(,2003:7;AndersonandSchalk,1998:639;GuzzoandNoonan,1994:448;Makin,Cooper,andCox,1996:7;RobinsonandRousseau,1994:246;Rousseau,1989:123,1990:390,392;RousseauandParks,1993:19;Schein,1970:12)39(AndersonandSchalk,1998:640)(RobinsonandRousseau,1994:246)(:2;HerriotandPemberton,1995:16-17;Rousseau,1990:390;RousseauandGreller,1994:394)(GuzzoandNoonan,1994:448;HerriotandPemberton,1995:16-17;Makin,Cooper,andCox,1996:7;RobinsonandRousseau,1994:246)(RobinsonandRousseau,1994:246;Rousseau,1990:390;Schein,1970:12,13,15)(RobinsonandRousseau,1994)40Rousseau(1995:34-36)(messages)(encoding)(decoding)(individualpredispositions)(socialcues)3-1-13-1-1Rousseau(1995:33)(overtstatments)()41()(proactively)()()()42()4344Heider(1958:80)(,1995:87)(Martinko,1995:8;Kelley,1972:22)(labeling)(BrewinandAntaki,1987)(,1999:19)(,1990:115;,1995:79)(,1999:20;Martinko,1995:9)(,1999:18)(hierarchyofcognitiveawareness)(Heider,1958:80-81)(Heider,1958:16,81)45Heider(1958:82)(personal)(environmental)(internalattribution)(externalattribution)Heider(1958:100-101)1(,2003:59-60;,1990:115;,1995:79;,1999:19)(,1995:91-92)1(Heider,1958:100-101)46(,2003:59;,1999:19)(,1995:89)JonesDavis(1965:222-224)(correspondentinference)(dispositonaltrait)(,1990:116)(,1990:116)Heider(1958)(motivationalfactor)(powerfactor)(trying)(intention)47(exertion)(can)(ability)(Heider,1958:83)(Heider,1958:116)(Heider,1958:83-84)(Heider,1958:85)Heider(1958:82)(3-2.1)483-2.1(,2001:81;,2003:63-64;,1990:116;,1995:89-90)()()49()()(knowledgeseeking)(problemformulation)(problemresolution)(Kruglanski,1980:70-76)Kelley(1967)2(stimulusobjects)(contexts)2(,1990:116)50(consensus)(consistency)(distinctiveness)(,2001:88-89;,2003:62-63;,1990:117;,1995:93-94;,1992:4-5)(thediscountingeffect)(Kelley,1972)(Kelley,1972:8)(,2001:90;,2003:63;,1992:5-6)Kramer(,1999:19)(,1995:88)(Weineretal.,1971)(Weiner,1979)(Heider,1958)(KentandMartinko,1995:23,25)51(thinkingperson)(Kelley,1967:193;Wittetal.,1995:80)()(,2001:86)(,2001:75;HigginsandKing,1981:99)(,1995:89)()(,2001:90)52(,2003:66;,1990:119)(correspondencebias)(,2001:82)()(,2001:97)()(,2001:73)(,2001:69)(,2001:91)(Dasgupta,1988:70;LewickiandBunker,1996:120)53(,2003:59)P3PColeman(1990:99)P1P()()P1PP1PP1PP1PP3PGambetta(1988)(Gambetta,1988:222)54P1P55(3-4.1)PPPP(:4)563-4.1