新职业英语1酒店英语--Unit-8

新职业英语中国劳动关系学院高等职业技术学院新职业英语Unit8ChamberServiceWarming-UpReadingListeningSpeaking4123BackNextHomeWriting5Project6VocabularyandStructure7ListeningScript8Warming-upTask1Matcheachjobwiththepersonwhodoesit.BackNextHomeUnit8ChamberService1.makingupbeds2.movingfurnitureintheguestrooms3.changingburnt-outbulbsintheguestrooms4.wateringthehotellawns5.operatingtheheatingsystem6.vacuumingthecarpetsinthehallway7.takingcareoftheguests’children8.repairingabrokenlegofachairA.roomattendantB.electricianC.carpenterD.gardenerE.housemanF.plumberG.PAcleanerH.baby-sitterSuggestedAnswersWarming-upTask1Matcheachjobwiththepersonwhodoesit.BackNextHomeUnit8ChamberService1—A2—E3—B4—D5—F6—G7—H8—CSuggestedAnswersWarming-upTask2Belowisapictureofastandardroominthehotel.Pleasewritethenameofeachfacilityintheroomwiththehelpofthewordsinthebox.BackNextHomeUnit8ChamberServiceswitchlamppillowminijarfridgearmchairTVstoolcurtainpanelbedsidetabledressingtableluggagerackremotecontrolWarming-upTask2Belowisapictureofastandardroominthehotel.Pleasewritethenameofeachfacilityintheroomwiththehelpofthewordsinthebox.BackNextHomeUnit8ChamberServiceSuggestedAnswersWarming-upTask2Belowisapictureofastandardroominthehotel.Pleasewritethenameofeachfacilityintheroomwiththehelpofthewordsinthebox.BackNextHomeUnit8ChamberServiceA—panelB—switchC—luggagerackD—tableE—lampF—minijarG—dressingtableH—stoolI—curtainJ—TVK—remotecontrolL—fridgeM—armchairN—bedsideO—pillowSuggestedAnswersWarming-upTask3Task2doesnotcoverallthefacilitiesinaguestroom.Trytothinkofatleasttwomorefacilitiesinaguestroom.Thencomparewhatyouthinkofwithyourpartner’s,andaddthemtothelistabove.BackNextHomeUnit8ChamberServicewardrobebedsheetair-conditionerTask1Trytoanswerthefollowingquestionsbeforeyoureadthepassage.1.WhatpersonneldoestheHousekeepingDepartmentusuallyinclude?2.Whatdutiesdoesthisdepartmentperform?ReadingBackNextHomeUnit8ChamberServiceReadingTheHousekeepingDepartmentusuallyincludesthefollowingstaff:chambermaid,housemen,PAcleaner,electrician,etc.SuggestedAnswers1.WhatpersonneldoestheHousekeepingDepartmentusuallyinclude?BackNextHomeUnit8ChamberServiceReadingThisdepartmentisresponsibleforcleaningtheguestrooms,laundryservice,maintenanceservice,baby-sittingservice,dealingwithemergency,etc.SuggestedAnswers2.Whatdutiesdoesthisdepartmentperform?BackNextHomeUnit8ChamberServiceHousekeepingDepartment1.HousekeepingDepartmentistheheartofthehotelindustry.Theentirehoteldependsonthesmooth,efficientmanagementoftheHousekeepingDepartment.Themajorresponsibilityofthisdepartmentiscleaningguestroomsandpublicareassuchasthelobbyandmeetingrooms.Itisalsoresponsibleforperformingsomespecialtasksrequestedfromtheguests.ReadingBackNextHomeUnit8ChamberServiceHousekeepingDepartment2.TheHousekeepingDepartmentusuallyhasthefollowingstaff:thehousekeeper,chambermaids,PAcleaners,housemen,maintenancestaffandsoon.ReadingBackNextHomeUnit8ChamberServiceHousekeepingDepartment3.TheexecutivehousekeeperisactuallythemanageroftheHousekeepingDepartment.He/sheisresponsiblefortheefficientandeconomicalrunningofthedepartment.ReadingBackNextHomeUnit8ChamberServiceHousekeepingDepartment4.Chambermaidsareemployedtodothecleaningofguestrooms.Inmosthotelstheseemployeesarewomen.Theirdutiesincludemakingorchangingbeds,dustingfurniture,cleaningfloorsandcarpets,washingbathroomsandsoonandsoforth.AnditisthePAcleaner’sjobtocleanthepublicareas,whichincludelounges,corridors,halls,publictoilets,etc.ReadingBackNextHomeUnit8ChamberServiceHousekeepingDepartment5.SincetheHousekeepingDepartmentisapredominantlyfemaledepartment,itisnecessarytohiresomehousementodealwithheavywork,suchasthemovingoffurnitureorheavylinenbasketsandtrolleys.ReadingBackNextHomeUnit8ChamberServiceHousekeepingDepartment6.Stillanotherpartofthehousekeepingjobislaundryandvaletservice.Thelaundrystafftakecareofthewashingandironingofhundredsofsheets,towels,tablecloths,andnapkins.Whilethevaletstaffcareforthesewingandrepairingoflinensandtheuniformsofthehotelstaff.ReadingBackNextHomeUnit8ChamberServiceHousekeepingDepartment7.InsomehotelstheHousekeepingDepartmentalsoemploysrepairormaintenancestafftoensurethesmoothoperationofhotelfacilities,suchasthetoilets,theair-conditioningsystemandsoon.ReadingBackNextHomeUnit8ChamberServiceHousekeepingDepartment8.Withthechangeofmodernlife,theHousekeepingDepartmenthasundergonechanges.Itsresponsibilitydoesnotendwithcleaning.Thehousekeepingstaffalsoneedtomeettheguests’specialrequests,forexample,offeringbaby-sittingservice,orhandlinglostandfounditems.ReadingBackNextHomeUnit8ChamberServicedependon依靠；依赖于e.g.Idon’twanttodependtoomuchonmyparents.我不想太依赖父母。e.g.Doyouthinkweshoulddependonhertodealwiththesituation?你认为我们可以依靠她来应付局面吗？BackNextHomeReadingUnit8ChamberServiceperformv.执行；履行e.g.Acomputercanperformmanytasksatonce.计算机可以同时执行多项任务。e.g.Sheperformedanimportantroleinourorganization.她在我们的机构中起着非常重要的作用。BackNextHomeReadingUnit8ChamberServicemaintenancen.维修；维护e.g.Theschoolpaysforheatingandthemaintenanceofthebuildings.学校负责这些大楼的取暖和维修费用。e.g.Thecountryleadersfirst