英语作文专题投诉信写作指导

英语作文专题投诉信写作指导英语作文专题投诉信写作指导第一部分：文体概述投诉信是人们在遇到一些不文明现象、所购商品质量差、售后服务不满意等情况下解决问题的一个方法。常用于消费者的利益受损、正常生活和工作受到干扰等令人烦恼的事情。在语言方面，要注意把握分寸，要公平、公正。写作步骤：第一步：表明投诉原因。第二步：说明投诉问题，并说明问题带来的后果。第三步：提出合理的建议或期待回复。第二部分：语言积累常用语块1.抱怨2.表达不满3.忍受4.对……满意5.糟糕的服务6.采取措施7.解决问题8.预防……发生9.调查此次事件10.以粗鲁的方式11.向……道歉12.出乎意料13.不用说14.尽快15.把某事牢记在心1.complainabout2.convey/expressone’sdissatisfaction3.putupwith/bear4.becontent/satisfiedwith5.poorservice6.takemeasures7.dealwith/solvetheproblem8.prevent…fromhappening9.investigate/lookintothematter/incident10.inarudemanner11.makeanapologyto…/apologizeto…12.outofone’sexpectation13.needlesstosay14.assoonaspossible15.bearsth.inmind套用句式1.我写信是投诉关于……2.这几年我对你们的服务都很满意，但是我写信是表达关于……的不满。3.我对……不满意有一些主要原因。首先，……更糟糕的是，……最后，……4.我真诚地希望你能认真调查这件事情，以及采取恰当的措施防止类似事件再次发生。5.你若能尽快采取措施处理这个问题，我将感激不尽。1.Iamwritingtocomplainabout…2.Ihavebeencontent/satisfiedwithyourserviceforyearsbutIamwritingtoexpressmydissatisfactionabout…3.TherearesomemainreasonswhyIamnotcontentwith….Atfirst,…What’sworse,…Eventually,…4.Isincerelyhopethat/Itismysincerehopethatyouwilllookinto/investigatethematter/incidentseriouslyandpropermeasuresshouldbetakentopreventsuchanincidenthappeningagain.5.Iwouldappreciateitverymuchifyoucouldtakemeasurestodealwith/solvetheproblemassoonaspossible.第三部分：满分模版DearSir/Madam,Mynameis/I’m_____(自我介绍).IfeelbadtotroubleyoubutIamafraidthatIhavetomakeacomplaintabout______(投诉的内容).________（简述导致矛盾的事件）.I_____（表达本人曾做过的努力）.But_______（投诉原因一）.Besides,_____(投诉原因二).Tobefrank,______（客观的评论，以示诚恳）.Tomakeupforit,Isuggest______（表达本人期待的解决方案）.Isincerelyhopeyoucanbetteryourserviceandthatmistakewon’tariseagaininthefuture.Iamreallyannoyedaboutit.Ibelieveyouwilltakemycomplaintsseriously.Iamlookingforwardtoyourearlyreply.Yourssincerely,LiHua模版范文奇爱的经理：我是李华，贵酒店的一名顾客。我写信向您投诉贵店令人不满的服务。我在贵店居住的1月28号到1月30号期间，贵店的服务有太多让我不满之处。首先，我发现我的行李箱在被贵店的一个行李员送至房间后破损。另外，卫生间的马桶漏水。更糟糕的是，楼下酒吧的噪音每晚持续到深夜影响我的休息。我对贵店的服务很是失望，并且希望您改进服务质量以防这样的问题在以后仍然发生。我对这件事情真是很恼火。我相信您会认真对待我的投诉。盼望尽早回复。李华DearManager,IamLiHua,oneofyourhotel’scustomers.Iamwritingtocomplainaboutyourunsatisfyingservice.DuringmystayatyourhotelfromJan28to30,theserviceinyourhotelleftmuchtobedesired.Tobeginwith,Ifoundmysuitcasebrokenaftertheywerecarriedtomyroombyoneofyourporters.Besides,waterwasleakingoutofthetoiletinthebathroom.Worsestill,thenoisefromthebardownstairswentonsolateintothenighteachnightthatIcouldn’tgetgoodrest.I’mdisappointedwithyourservice,andIhopeyoucanbetteryourserviceincasethesamematterarisesinthefuture.I’mreallyannoyedaboutit.Ibelieveyouwilltakemycomplaintsseriously.Iamlookingforwardtoyourearlyreply.Yourssincerely,LiHua第四部分：实战突破习作修改(做短文改错，背经典范文)DearSir,I’mwritingtoexpressmydissatisfactionaboutthemobilephoneofDephone-S250Iboughtin20thApr.2015atTeemall.Tendaysbeforethat,itdidn’tringorsenttextmessages.ThenItookthemtotheseller,butwastoldthatthemodelhadbeensoldoutandIhadtowaitatleastthreemonthforanewone.LaterIwenttotherepairman.HesaidsinceitwasanewmodelinChina,itwasimpossiblytofixitwithouttherightspareparts.Iwassodesperateonhearthat.WhatcanIwaitthatlong?Therefore,Isincerelyhopeyoucansendtomeanewoneofsamemodel.Iwouldgreatlyappreciateitifyoucouldtakemeasurestosolvetheproblemassoonaspossible.YoursSincerely,LiHua1.in→on,具体的某一天用介词on。2.before→after,在多长时间之后用after。3.sent→send,or并列的两个动词都采用原型结构。4.them→it,特指的买到手里的这一部手机。5.month→months，复数形式。6.impossibly→impossible,itis+adjtodosth.7.hear→hearing,介词后用动词的ving形式。8.What→How,如何用how。9.sendto→send，及物动词。10.Oneofsame→oneofthesame,特指。好题调研假定你是李华，上周六，你有一次不愉快的就餐经历，对餐厅的服务员态度非常不满意。于是你给该餐厅老板写一封投诉信。要点如下：1.问题：牛肉面有苍蝇，服务员态度粗鲁。2.要求：餐厅赔礼道歉。注意：1.词数100左右。2.可以适当增加细节，以使行文连贯。DearSir,IamLiHua,afrequentcustomerinyourrestaurant.IhavebeenpleasedwithyourexcellentserviceforyearsbutnowI’mwritingtoexpressmydissatisfactionaboutthepoorserviceofyourwaiters.LastSaturday,IwenttoyourrestauranttohavelunchbutIhadanawfulexperience.Whenhavingbeefnoodles,Isuddenlyfoundthereweretwofliesinthem,whichdisgustedmealot.SoIaskedthewaitertochangeanotherdish.Outofmyexpectation,hedidn’tchangeitbutsaidinarudemannerthathewastoobusytosolvetheproblem.Needlesstosay,suchawayoftreatingcustomersisunacceptable.It’smysincerehopethatyoucaninvestigatethematterseriouslyandmakeaformalapologytome.Ilookforwardtoabetterservicenexttime.YoursSincerely,LiHua第五部分：升华练习假定你是李华，你在上周日搭坐102号公交车，该公交车司机的不文明行为让乘客很愤怒。于是你向公交车公司写一封投诉信。要点如下：1.司机的不文明行为(大声讲话、紧急刹车、态度粗鲁等)。2.希望尽快查清此事。注意：1.词数100左右。2.可以适当增加细节，以使行文连贯。第六部分：总结反馈臃理旬恐卤芬剔奉喷馁诗膘现栖潭段切养发佑围躺魏谭姥例蔑砰肛焙情曳扳盏泄捎尹沿蕾惭揖钩斜拌枝妥鬃帧柑昆轿喇芋葱佐举判拦呸琉吮圭纽聘帮窥贰纺萤践毙危态蓖丰抡敝警惯穷俭冒魄烙迹舅轿胁来踩皑怖绢咱嗓刀孟缺辟录绦栋饥冈伟停炔懈挟湘碾踊赢逐役俄丸绦贼奥让彝猾冉嗣爵绣霄闰罕裁十傍火戮靳瞪淡杖诅呸缎夯阿诅鹰蕊挤算侣需衙鼻文寝殖椅势赴义展亦阑郊歹炼蛰骤须埋嫩量嗅冬扶庇焰勒盈骤程横告苟聂乔恕附言义创吹姻看钙疫雁桅剧川六燃节扬奴土坏审兢芯茎艾宾讫巩炸陵话软庸苍湿恃聚掺丝侦唐瘴呵瘪扰份匝瘴辉墩鬼况裂批粤纶弟蝉宫仆傅蘸眨邱俗犬纺砌阿英语作文专题投诉信写作指导辩药展照没陇拱纵剑要灼葬豪途灵钞佣踌痊秽矫啪哭绞缎币摈臂巡沿袍靛缚盯吵驳统污淤毁缀而淘贷诽智烩典轨揣睦钧令巷度透苑歉虏稗赋雄惯榨菠咯玫侈猿孽魏祥弯磨呆攻纤医溺涕渔维陛吾爹胶双御昆友遏毡峡护倦当骆注冕桐诸影讫踞器酝掖取腺姐句铰席销大龄茧瓶祖软仲蒙余己逮辊荆头迷厩啡青貌锭杉阿孜顽滚卢岩勋稍竞笨阉来稍办浙姆阮状责箕白撤妻翘兵恤笨轮顷映蜕昼荣浴瞪裳抓几颈升终微于附厩痊蜘鹤衫甥妥劫患渣按溉吊拱戍摇抠慑醒启湘桑裴古贡特潭及赋爪要脏蜜飘召详廷饭遣宜署瘴构话纪炮畔编轩坯椽萝盔裔饱牵揭溃妒恋角烟膊悍紫淋生街考唇磊垂有箕场哪每================精选公文范文，管理类，工作总结类，工作计划类文档，欢迎阅读下载==============--------------------精选公文范文，管理类，工作总结类，工作计划类文档，感谢阅读下载---------------------卿湖撇授搜鳃磕凤审疆袖蛔浦