writing_English_Email

EnglishE-mailWritinguseset-phrasestowriteEnglishE-mailWhatisset-phrases?functionsgrammarvocabularySet-phrasesWordpartnershipschunksfixfluid语言由词串构成，所有的词串可分成三大类——chunks、set-phases和wordpartnerships。Unit1:商务Email的写作Unit2:开场白的Set-phrasesUnit3:表达请求的EmailUnit4:安排会面的EmailUnit5:解决问题的EmailUnit6:回复Email的程序Unit7:结语的Set-phrasesUnit1:商务Email的写作Email写作的一些基本原则Unit1:商务Email的写作表达清楚与信息完整不要：1.句子冗长，结构复杂2.无关的信息太多3.使用的词串意义模糊、过于老式，很少用于商业电子信函要：1.句子短而简单2.不写无关的信息3.使用自己领域的商业电子函件中常见的词串Unit1:商务Email的写作信息正确要：1.使用拼写检查软件，设置为每次发信前自动检查2.注意检查软件无法检查的方面，动词性还是名词性、单复数、可不可数、大小写、所有格、时态、标点等Unit1:商务Email的写作信息的简明扼要要：1.每个动词都要有一个主语2.每个句子都有完整的句意3.以chunks和set-phrases为单位来翻译，而不是以单词为单位Unit2:开场白的Set-phrases用set-phrases写不同信息类型的电子函件开头Unit2:开场白的Set-phrases回复的Set-phases:Thanking:Thankyouforn.p./VingThanksforn.p./VvingRespondingtobadnews:I’msorrytolearn(fromX)aboutn.p./ofn.p./that+n.clauseIwassorrytohearaboutn.p./ofn.p./that+n.clauseApologizingforadelay:Iapologize/Apologies/SorryforthedelayinVing…,but…Sorryfornotgettingbacktoyouearlier,but…Unit2:开场白的Set-phrases发信的Set-phases:Announcing:…hasbeenreceived.Attachedyouwillfind…Pleasefindtheattached…Ihavebeeninformedthat…Justtoinformyouof/that…Justtoletyouknowthat…Pleasebeinformed/noticedthat…Pleasenotethat…Thisisjustaquicknotetoletyouknowthat…Wehavebeenaskedto…Wehavejust…Wehavereceived…Unit2:开场白的Set-phrasesReminding:Haveyourememberedto…?Justaquicknotetoremindyouto…Justtoremindyouthat…Justtoremindyouto…Pleaserememberto…Unit2:开场白的Set-phrasesMakingconfirmation:Iampleasedtoconfirmthat…Icanconfirmthat…Icanconfirmwehavereceived…Justaquicknotetoconfirm…Justtoconfirm…Thisistoconfirmthat…Weherebyconfirmthat…Wewishtoconfirmthat…Yourrequesthasbeensuccessfullyprocessed.Unit2:开场白的Set-phrasesRequestingconfirmation:Pleaseconfirmif/whether…Pleaseconfirmour…Pleaseconfirmreceiptof…Pleaseconfirmthat…Pleasegivemeacalltoconfirmthat…Wouldyoupleaseconfirmthat…?Unit3:表达请求的Email表达请求的注意事项：交代事情的背景、原因和告知期限。Unit3:表达请求的EmailRequestforaction的Set-phases：Couldyou…?Couldyouplease…?Couldyou…please?Doyouthinkyoucouldpossibly…?Iwonderifyoucould…Iwaswonderingifyoucould…Woulditbepossibleforyouto…?用could而不用canSet-phases越长越礼貌，越短越直接选择set-phases的关键在于所交代事情的性质，而非你和收件人之间的关系。Unit3:表达请求的Email索取资料的Set-phases：Requestforaction的set-phases+letmeknow/tellme/explain+wh-(who,why,what,when,where,which,whether,how)使用whether，不用ifUnit3:表达请求的Email背景说明请求的背景时，动词用现在完成式商业信函中不需要过去完成式Unit3:表达请求的Email理由说明理由的词串：because+n.clauseas+n.clausesince+n.clausebecauseof+n.p.so+n.clause1.Because后面接名词从句，becauseof后面接名词短语2.每个句子必须有两个从句3.每个句子只能使用一个表示理由的用词Unit3:表达请求的Email请求信的结构：Background/ReasonRequestforaction/Requestforinformation写请求Email时，如果注明交代事情或索取资料的期限，让对方知道请求的紧急程度，可加速处理事情的效率。Unit4:安排会面的Email用set-phrases提出建议用set-phrases接受建议用set-phrases拒绝建议用set-phrases陈述会面时间、地点用set-phrases更改会面时间、地点Unit4:安排会面的EmailMakingasuggestion的set-phrases:InformalFormalCanyoumaken.p.…?AtthispointI’dliketopropose…Howabout…?I’dliketosuggest…Howis…foryou?Whattimewouldsuityou?Is…OKforyou?Whenwouldbeconvenientforyou?WecouldV…Whatabout…?Whydon’tweV…?Would…beOKforyou?Suggest和propose后面接名词短语或that+名词从句。Unit4:安排会面的EmailRejectingasuggestion的set-phrases:InformalFormal…isnogoodforme.I’mafraidIhavetoV……isnotOKforme.I’mafraidI’mgoingtobeVing…Ican’tmakeitthen.I’mafraidI’mgoingtobe…Myscheduleisreallytight.I’mafraidI’mtiedupthen.Myscheduleisreallytight+time.I’mafraidthat’snotpossible.Unit4:安排会面的EmailAcceptingasuggestion的set-phrases:InformalFormal…isgoodforme.Thatwouldbefine.…isOKforme.That’sfine.I’llbefreeat…That’sgoodforme.OK.Yes,Icanmakeit.Sure.Unit4:安排会面的EmailDescribing的set-phrases:…begoingtoV……beVing…I’llbearriving…I’llbeleaving…I’llbeVing…I’llhavetoV…I’vegotameeting…I’vegotanappointment…不用IwillVIwillV不表示未来的安排当will用于个人事情时，它含有实时性的隐意。一般情况下，如何会面都是事先安排、计划和周详考虑的结果，不会是即时性的，因此对会面的叙述不该使用will。Unit4:安排会面的EmailChanging的set-phrases:Ineedtochange/cancel/postponen.p.…I’mafraidIhavetoV…I’mafraidwe’regoingtohavetocancel/postponen.p.…I’mgoingtohavetoV…WoulditbeOKifwepostponeittill…?Unit5:解决问题的Email准确叙述问题，适当地请求帮助写清楚问题的由来，提出建议和说明解决步骤阐述问题的可能原因，并针对各原因提出解决办法及其相应结果Unit5:解决问题的Email先讲述问题，再请求帮助DescribingProblems的chunks和set-phases:…won’twork.…doesn’twork.Ican’tV…Ican’tseemtoV……doesn’tseemto……seemsto…Itseemsthat….I’mhavingtroubleVing…I’mhavingtroublewith……begivingmeproblems/trouble.WheneverIV…,nothinghappens.WheneverIV…,itV…Unit5:解决问题的EmailAskingforhelp的chunks和set-phases:WhatshouldIdo?WhatcanIdo?HowcanI…?Howdoyou…?Howdoesit…?HowdoI…?HowdoesXwork?IsitpossibletoV…?Anyadvice/suggestions?Anyadviceyoucangivemewhouldbeappreciated.Pleasehelp.Pleaseadvice.Unit5:解决问题的Email解决问题：1.帮对方找出问题的根源2.提出建议3.说明解决步骤4.重复1-3Unit5:解决问题的EmailFindingthecauseoftheproblem的set-phases:…youmight/mayhaveforgottento……may/might(not)be……couldbe……may/might(not)havep.p.……couldhavep.p.…HaveyoutriedVing…?HaveyourememberedtoV…?maybe=现在原因mayhavep.p.=过去原因Unit5:解决问题的EmailSuggestingasolution的set-phases:YoucouldtryVing…WhataboutVing…HowaboutVing…Whydon’tyou/weV…?HaveyoutriedVing…?Unit5:解决问题的EmailRecommendingaction的set-phases:Makesurethat……check……checkthat……tryVing……tryagainlater….Let’sV…Unit5:解决问题的EmailRe