MOTIVATION-and-INCENTIVES

MOTIVATION&INCENTIVESMOTIVATION&INCENTIVESWhattheoriescanweapplytosetupmotivationsystem?PARTIWhatismotivation?PARTIIWhatistheprocessofbuildingupincentivesystem?PARTIIIWhatmethodscanwetaketosetupmotivationsystem?PARTIVwhatare“don’ts”insettingupincentivesystem?PARTVwhatare“dos”insettingupincentivesystem?Whattheoriescanweapplytosetupmotivationsystem?Theclassicaltheory•FrederickTaylor’sPrinciplesofScientificManagementin1911•Theirproductivitywasdirectlylinkedwiththepaytheyget•Fordcompany(manuallaborers)•NeglectofotherimportantfactorsinhumanrelationsWhattheoriescanweapplytosetupmotivationsystem?TheHawthorneStudies•1924-1932attheHawthorneWorksPlantoftheWesternElectricCompany•Groupnormandinformalorganization•Hawthorneeffect(managementattention)Whattheoriescanweapplytosetupmotivationsystem?Maslow’sHierarchyofHumanNeeds•Physiologicalneeds(satisfiedindirectlybymoney)•Securityneeds(companyprovidesmedicalinsurance,unemploymentinsuranceandpensionplans)•Socialneeds(workplaceswherefellowemployeesmakefriendswitheachother)deficiencyneeds•Esteemneeds(statusandrecognition)•Self-actualizationneeds(bestpossiblepersonIcanbe)growthneedsWhattheoriescanweapplytosetupmotivationsystem?Herzberg’sTwo-factorTheory•1950Hygienicfactors:money,security,workingconditionsandsupervision•Thepresenceofthemwillkeepemployeesfrombeingdissatisfied•Motivatingfactors:responsibility,recognition,achievement,promotionandchallengeWhattheoriescanweapplytosetupmotivationsystem?Mcgregor’sTheoryXandTheoryY•TheoryX:lazybone,closecontrol,pressure•TheoryY:responsibility,imaginationandcreativityWhattheoriescanweapplytosetupmotivationsystem?Vroom’sExpectancyTheory•Motivationdependsontheperson’sperceptionofhowlikelyheorsheistogetit•Desirableandachievable•seniorityStrategiesforMotivatingEmployeesRewardsandpunishment(behaviormodification)MBOParticipativemanagementMakejobsmoresatisfyingandmotivatingJobrotation,enlargement,enrichmentandredesignModifiedworkschedulesFlextime,telecommuting,workshareWhatismotivation?Definition:Inanarrowsense:motivation=encouragementInabroadsense:itisdefinedas“thevariousmeansofinspiringanindividualwithpassion,activeness,creativitiesandpotentialstomakehispersonalbehaviorcomplywiththeorganizationalgoals.Whatistheprocessofbuildingupincentivesystem?Goal&objectivesoccasionceremonyAssessmentimplementationWhatmethodscanwechoosetosetupmotivationsystem?ThemethodofmotivatingleadersThemethodofmotivatinggroupsThemethodofmotivatingstarsThemethodofmotivatingblacksheepThemethodofmotivatingtheaverageThemethodofmotivatingenergeticyouthsThemethodofself-motivationwhatare10“don’ts”insettingupincentivesystem?Don’tofferanincentivetothegroupleaderifthejobwasdonebyitsmembersDon’texpectalltheemployeestothestarsDon’tfocusontheHOWandneglectWHYDon’tdiscourageinnovationandmisunderstandthatonlyleaderscanhavecreativeideasDon’tputforwardanewideawheneverythingisgoingwellDon’tfocusontheunimportantandnon-urgenteventsDon’tsetupcomplicatedhierarchicalorganizationalstructureDon’tneglectthecustomers'needandcomplaintsDon’tfocusontheplanandneglecttheemployeearethekeysofimplementationDon’texpendtheorganizationalstructureandincreasethecostofhumanresourceswhatare10“dos”insettingupincentivesystem?DosetupclearregulationandimplementstrictlyDocommunicatewiththeemployeessincerelyDotrusttheemployeesDodevelopanopen-mindedattitudestowardsmisleadDoencouragetheemployeestoworkcreativelyDomakeafairjudgementDoencouragetidyandclearnessDosharetheprocessofmakingdecisionDocaretheprogressoftheemployeesandofferincetivesimmediatelyDocareemployees’contributiontothecompanyMOTIVATION&INCENTIVESPARTIWhatismotivation?PARTIIWhatistheprocessofbuildingupincentivesystem?PARTIIIWhatmethodscanwetaketosetupmotivationsystem?PARTIVwhatare“don’t”sinsettingupincentivesystem?PARTVwhatare“do”sinsettingupincentivesystem?