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Unit2E-mailandFaxDiscussthepossibleadvantagesanddisadvantagesofe-mails,comparedwithphonecallsornormalletters.Objectives•Internetvocabulary;•ComponentsofanE-mail;•TechnicsofE-mailwriting;•Formatoffaxandfaxwriting.•E-mailaddresscloud9818@aliyun.com.cnusernameatServiceproviderDomainnameCountrycode•E-mail(electronicmail)1.发送2.收到3.回复4.转发5.抄送6.暗送7.bounce8.spammingSendReceiveReplyForwardCarboncopyBlindcarboncopyVocabularyComponentsofane-mail1.To:2.From:3.Subject:4.Sent:5.CC:6.BCC:7.Attachment:8.Body:Sample1Hi,Mike!We’llmeetat2pmtomorrowafternoontodiscussthepricingpolicyforournewproduct.Couldyoucomeandjoinus?PlsletmeknowASAP.Sample2DearMr.GreenIhaveseenyouradvertisementintheChinaDailytodayandIwouldliketoapplyforthepostofsalesmanager.Asyoucanseefrommyenclosedcurriculumvitae,Ihavebeenworkingasasalesassistantforalargeinternationalcompanyformorethantenyears.Iamveryinterestedinthisfieldandhopetodevelopmycareerinyourcompany.Iwouldbegratefulifyoucouldinterviewmeatyourconvenience.Ilookforwardtomeetingyou.YourssincerelyJohnLiuEnc.CVUsefulexpressions•Opening:–Iamsendingthise-mailto…–Iamwritingtoyoubye-mailbecause…–Iame-mailingyoubecause…–Pleaseacceptthise-mailasanapplicationforthepositionofDirectorofSales.Igotyoure-mailyesterday.Ijustreceivedyoure-mail.Thankyouforyoure-mailandtheattacheddocumentwhichIreceivedonMay20.Iacknowledgereceiptofyourmail.Thankyouforyoure-maildatedJanuary10.Usefulexpressions•很抱歉我没有尽早回复你.Usefulexpressions•附件是……,请查收/参阅。•Pleasekindlyfindtheattached…•Attachedpleasekindlyfindthe…•Enclosedisthe…,pleasekindlyfind/reviewit.•Attachedyouwillfind…•Ienclose...foryourreference.Usefulexpressions•如有问题,请随时和我联系。•Contactmeifyouhaveanyproblem.•Ifthereisanyuncertainty,feelfreetocontactme.•Callmeifyouhaveanyproblem.•如有建议,请指出。•Pleaseletmeknowifanythingneedstobeimproved.•Youradvice/suggestionwillbegreatlyappreciated.Q&AQ:Aree-mailswritteninalessformalstylethanletters?Discussion:•Arethefollowingexpressionsformalorinformal?1.I’mafraidIhavesomebadnews…2.Duetocircumstancesbeyondourcontrol…3.Iamsorrytoinformyouthat…4.There’sbeenaproblemwith…5.Iamsorryforanyinconveniencethishascausedyou.6.Icanassureyouthatthiswillnothappenagain.7.I’mreallysorryaboutallthis.Thanksforyourhelp.8.Pleaseletmeknowifthere’sanythingIcandotohelp.Tips1.Makesurethateverythingyouwriteisbriefandtothepoint.Keepmessagetoapageinlength.2.Trytowriteaboutonlyonetopicineache-mailmessage.3.Don’ttypeinallcapitalletters.•ANEWEMPLOYEEWILLJOINOURCOMPANYRECENTLY.PLEASEPREPAREADESKANDACHAIRFORHIM.THANKS!4.Don’tbeoverlyconcernedabouterrors.5.Writeapropersubject.e.g.GreetingsfromClaudiaThankyouCongratulations!YourOrderNo.A-157Sample1Youhaveabadcoldandcouldnotgotowork.Writeanemailtoyourlinemanager:tellinghimyoursituationaskingfortwodaysofsickleavesayingwhoelsewouldtakeoveryourworkduringyourabsence.Write40-50words.To:DenisMaSubject:SickLeaveDearmanager,IhavegotabadcoldjustyesterdayandImaycan'tgotoworktomorrow.MayIapplyforatwo-day'soffduringmysickness?Duringmyabsence,Thomaswouldhelptotakeovermywork.l'IIcomebackassoonaspossible.Sincerelyyours,To:GeorgePanSubject:SickLeaveDearMrPan,IamsorrytotellyouthatIhavegotabadcoldandthedoctortoldmetohaveagoodrestathome.Wouldyoupleasepermitmetwodaysofsickleave?JennyWanghasagreedtotakeovermyworkduringmyabsence.Thankyou!Sincerelyyours,JerryLiuAssignmentforthisweekYouarethemanagerofarealestateagencyandyouwanttoreducethestaff.Sendanemailto83294505@qq.comtoinformyourstaff:exlainingthereasonforreducingthestaffsayingthenumberofstafftobereducedprovidingcompensationforthedismissedstaff.Write40-50words.To:AllStaffSubject:StaffReductionDearstaff,l'msorrytotellyouthatbecauseofthefinancialcrisis,ourcompanydecidetoreducethestaff.15ofyouwillleaveandtheywillgetcompensationbasedontheirlengthofservice.Peoplewhohaveworkedformorethan10yearsleavecangetextramoney.2018.10.8StellaZhouTo:AllStaffSubject:StaffReductionDearStaff,Iamsorrytoinformyouthatourcompanyhasdecidedtoreducethestaffbecauseofthedepressionintherealestatemarket.Inordertomaintaintheoperationofourcompany.wehavetoreducefivestaff.Thedismissedstaffwillgetacompensationfundandre-employmentassistance.Sincerelyyours,SharonWuFax•Whatisafax?•Whatisthefunctionofafaxmachine?•Whatmakesfaxessospecial?•Whoareusingfaxes?•Howdoesaletterdifferfromafax?Themainbodyoffaxesisusuallysimilartoaletter,but…FormatofafaxLogoheading35/FCentralPlaza,Wanchai,HongKongTel:+85227147124Fax:+85227147624Web:@ise.com.hkFacsimileMessageTo:Fax:From:Date:Copyto:Pages:Subject:ISEHONGKONGISEHongKongAssignment•Sendmeane-mailat83294505@qq.comaccordingtothefollowingvoicemessage.Hello,er…Claudia.ThisisSamMorton.I…It’saboutourmeetingonFriday.Myflightgetsinat8:45now,not10:30.So…er…pleasedon’tbothertocomeandpickmeup.Icaneasilygetataxitotheoffice–er…Ishouldbethereby10o’clock.Thismeanswe’llhaveanhourtotalkabouttheprojectbeforewemeetMrs.Neumann.Thenwecangoovertoherofficetogetherat11:30.I’llseeyouonFriday.I…ifthereareanydelays,I’llcallyouattheoffice.Ifyouwanttocallme,mycellphonenumberis078992381945.OK,seeyouonFriday.Uni
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