外贸业务员面试试卷

InterviewQuestionnaireAllanswerstobeinEnglishunlessotherwisenoted1.Whyareyouapplyingforthisposition?Plsgiveatleasttworeasons)1.Mycareerdirectionisforeigntrade,thispositionareinlinewithmydirection.2.Inmyinternshipexperience,thispositionisthemostsuitablejobforme,Iowntherequiredqualitytotheposition,andI'msuitableforthisposition.IamverysureIcandomybestinthejob.3.Yourcompany'sbusinessprospectsandenterprisecultureisalsoattractme.It’savocationalplatformwhichinfavorofpeople’stalentandpersonaldevelopment.2.Whatqualitiesinyouthatbestservethisposition?Bearhardshipsandstandhardwork,attentiontodetail,goodatcommunication,highEnglishabilityandlearningability.3.Whatdon’tyoulikeaboutyourselfmostandwhy?MyparentsalwayssaidIwastoostubborntolistentotheirwords,willsuffer.ButIthinkeveryonehashisownpersonality.Ishouldsticktomyownprinciples,dowhatIwanttodo,andcompletemyownideal.4.Whatareyourgoalsforthenextfiveyears?Andwhatareyoudoingtoachievethesegoals?Firstofall,Iwilluse1to2yearstogettheaccumulationofknowledgeandexperienceandimprovemyprofessionalability.ThenIwillcompletethetransitionfromasalesmantoadirector,amanagerin2to5years.Inschool,Istudyandmasterthesystemandtheknowledgeofforeigntrade,especiallythedocumentsoperation.Imasteraforeignlanguage,developmyconfidence,patienceandcarefulness.Icanfamiliarwitheverylinkofforeigntrade.Later,Iwillkeeponlearninginthework,familiarwiththebusiness,theproductandmanagementideasASAP.Iwillimprovemyworkefficiency,anddealwithemergenciescalmly.Iwillimprovemyownqualityconstantlytoachievetheconditionsofatopmanagement.5.Pleasesharewithusyourunderstandingandexperiencesof“Nopain,NoGain’.Nopain,NoGainOnceIgotasalesworkinaclothingstoreonwintervacation.SinceIdidn'tjustregarditasapart-timejob,whileotherscomplainedthatthewageswerelowandtheycouldn’tgotoplayinSpringFestival,Iworkedconscientiously,withdiligentstudy.ThoughIwasverytiredduringthatperiod,Isummedupalotofsalesskillsandlearnedalot.Igotmuchhighersalary,boughtmassagerandclothesformyparents,andharvesttheirgratifiedsmile.Thisinspiredmealot.6.Plsreplytothebelowemails.HiJanet:AccordingtothelatestshipmentofHOUSINGEXTRUSION,ourIQAhasdetecteddefectivepartofBentissuefromthesamplingasdetailedintheemailstringbelow.Photosareattached.Duetotheurgentuseofthispart,wehavetodo100%in-housesorting.Therefore,weneedyourauthorizationtoproceedthesortingtosupportourproductionline.ThesortingcostwillbechargedtoyouatUS$2/hrandthedefectivepartswillbereturnedtoyou.Also,Rootcause(s)andcorrectiveaction(s)arerequested.Appreciateyourpromptresponse.PeterDearPeter,Thanksforyourletter.Thankyouverymuchforbringingthismattertoourattention.Wereallymustapologizefortheinconvenienceyouhavebeencaused.Wetakeallourcustomers’seriously.Withthisinmind,wearemorethanhappytocoverthecostofreplacingthedefectivegoods.Icanassureyouthatinfutureweshalldoallwecantoavoidthiserroroccurringagain.Pleaseacceptmyapologiesonceagainfortheinconvenience.Yoursincerely,Janet?Buyer'smessage:Sir/Madam,WehaveaneedforAluminumextrusionsthatweusetoproduceproductsfordistributionintheUSA.WecurrentlypurchasealotofaluminumandwouldlikeasourceforsuchproductsinChina.PleasecontactmeASAPsothatwemayshareouraluminumprofileswithyouandbegindoingbusinessASAP.Sincerely,JulianMaimin-COOBAKIndustriesDearJulian,Thankyouforyourletter,fromwhichwenotethatyouaredesirousofestablishingbusinessrelationswithus.Aswearealwayswillingtodobusinessonthebasisofequalityandmutualbenefitwiththosewhodesiretotradewithus,wewelcomeyoutoo.Underseparatecover,wearesendingyouarangofpamphletstogiveyouageneralideaofourproducts.Pleaseadviseusofyourspecificrequirementsandwewillmakeourofferpromptly.Yoursfaithfully,HelloJanet,Wearehavingalotofproblemswithyourrecentshipmentsbecauseyourplasticpalletsalwaysarrivebroken(Seeattached).?Pleasetalktoyourshippingdepartmenttoresolvethisproblem.?Thankyou.-GeorgeDearGeorge,Thanksforyourletter.Thankyouverymuchforbringingthismattertoourattention.Weagreewithyouthatstrictqualitycontrolisveryimportant.Wereallymustapologizefortheinconvenienceyouhavebeencaused.Wetakeallourcustomers’seriously.Withthisinmind,wewillresolvetheproblemASAP.Pleaseacceptmyapologiesonceagainfortheinconvenience.Yourssincerely,Janet6.现有一客户同意了我们的报价并且已经下达了一次订单，收到货物后比较满意，现发来如下邮件，准备再次下单，但我们经过核算，发现之前的报价有误，如果再按原来的价格接单，不止没利润，还有可能亏损。在市场环境（即原材料价格以及市场情况等）都没有发生变化的情况下，请你针对以上情况回复以下邮件。HiJanet,?Goodnews,wehavethenewcustomer.?However,weneedtogetpaymenttermssetupwithyourcompany.?Iwishtoordernow,butasIspokeaboutearlierwithyou,Iwouldliketoestablishtermsofpaymentwithyourcompany.?Myproposal:?30%downatorder,20%atshipping,and50%net30fromwhenIreceive?theproduct?atmybusiness.?Iwillprobablybeorderingonarepetitivebasisevery6-7weeks.?PleaseletmeknowASAP,Iamreadytoorder.?Thanks,JimDearJim,Thankyouverymuchforyourorder.Wearelookingforwardtocooperatewithyouagain.However,weareregretfultotellyouthataftercalculation,ourpriceshavebeenadjusted.Wewillattachthenewquotationsheettoyou.Sincetheerrorcausedbyourcompany,withthedeepestapologiesandthebestsincerity,wedecidedtogiveyouanadditional10%discount.I’mlookingforwardt