BEC V 剑桥商务英语中级真题集 第三辑第四辑第五辑合并 Word版 附答案及听力原文

1目录BEC中级参考答案......................................................................................................................2TEST1.................................................................................................................................18TEST2.................................................................................................................................20TEST3.................................................................................................................................22TEST4.................................................................................................................................24TEST5...................................................................................................................................2TEST6...................................................................................................................................4TEST7...................................................................................................................................6TEST8...................................................................................................................................8TEST9.................................................................................................................................10TEST10...............................................................................................................................12TEST11...............................................................................................................................14TEST12...............................................................................................................................162商务英语中级习题集2010版参考答案TEST1READINGPARTONE1234567CABDABCPARTTWO89101112DCEBFPARTTHREE131415161718DACBBCPARTFOUR192021222324252627282930313233BADACCDABCDBCBBPARTFIVE34ITSELF35IN36CORRECT37WHILE38SEEN39FROM40CORRECT41THOSE42FOR43WITH44THAT45CORRECTWRITINGPARTONESampleATo:P.JonesFrom:LuisaGambonDate:21November2002Subject:LatenessMrJones,Ihavenoticedthatyouoftenarrivelateforwork,especiallyonMondaymornings.Asyourcolleaguesarestartingtocomplainaboutthat,youunderstandthatunlessthishabitchanges,Iwilltakedisciplinaryactionagainstyou.Comeandseemetomorrowat9a.m..inmyoffice.ThankyouBand5Allcontentpointsarecovered,usingnaturalsoundinglanguageandaconsistentlyappropriatetone.SampleBTo:P.JonesFrom:ManagerDate:21November2002Subject:LatenessHi,JonesNowadaysyouarriveslateforworkveryoften.Ifeelyoumayhaveparticularreasonsforit.Butifyoukeepgoingyourlateness,otherstaffintheofficemaybelatelikeyou.I’mworryingaboutit.Howaboutconsideringofbeingmorepunctual?Thanks!3Band3Allthecontentpointsarecovered,thoughattimestheregisterisnotalwaysentirelysuccessful.Thereisevidenceofanadequaterangeofstructuresandvocabularyforthislevel,butwithsomenon-impedingerrors.PARTTWOSampleCReportoncustomercomplaintsINTRODUCTIONThisreporthasthepurposeofpresentingthereasonsforcustomercomplaintsin2002.FIELDINGSThecustomercomplaintsreceivedin2002were300inJanuary.Thentheyincreasedto540inFebruarybecauseofthecomputersystem’sbreakdown.InMarchtheyfellto230becauseanimprovedordersystemwasintroduced.ThereasonsforcomplaintsfromJanuarytoMarchwereanalysed:Firstlythecompanyreceivedcomplaintsforincorrectordersdelivered.TheseerrorswerefewerinMarch.Secondlythetimetakentodeliveristoohigh,butthecompanyhasplannedtorecruitnewagents.Finallycustomerscomplainforthepoorproductquality.Inordertosolvethisproblemmorequalitycontrolsaremaking.CONCLUSIONSAtthemomentallcustomersaren’tsatisfiedbutmanymeasureshavebeentakentoimprovetheirsatisfaction.Band4Thereisasatisfactoryrangeofstructures,withsomeerrors,butthesedonotimpedeunderstanding.Thecontentpointsareadequatelycovered,andtheregisterisappropriate.Theinformationisgenerallywellorganized,usingheadingsandotherdiscoursemarkers.SampleDCustomerComplaintsReports(2002Jan-Mar)Background-NumberofcustomerscomplainsreceivedshowedveryhighpointsinFebruary-ItbecamelesshalfthanFebruary’sinMarch.Analysis-ThebreakdownofcomputersysteminFebruaryleadtoalotofcomplaints.-Ontheotherhandtheintroductionofimprovedordersystemdecreasetheamount.-FewerincorrectorderdeliveredinMarch.Itresultinfewcomplaints.-Morethanhalfofcomplaintsarebecauseoflatedeliver.-Unsatisfactoryproductquality’scomplaintsshowed28%ofall.Recommendation-Toimprovedeliverysystemisimportant,itleadsthedecreaseofcomplaints.Itshouldbeimproved.-Toreducepoorqualityproduct.Productsshouldbecheackbeforeshipping.Band2Theorganizationofthereportisreasonable,asistheregisterandformat.However,notallcontentpointsareadequatelyaddressed,alimitedrangeoflanguageisused,andtherearesomedistractingerror.4LISTENINGPARTONE1JAYE2CUSTOMERSERVICES3OFFICEASSISTANNT4457.605EUROPEHOLIDAYS6BUSINESSCARDS7MARKETINGEXECUTIVES8(THE)(COMPANY)LOGO9INFORMATIONPACK10PARKHOTEL11FRONTHOTEL12NEWDESIGNSPARTTWO13141516171819202122EBGFACGHEBPARTTHREE2324252627282930BBCACBACTEST2READINGPARTONE1234567BCADDBCPARTTWO89101112CBEAD