速卖通邮件模板

关于彩盒、充电线Hey,myfriend.Goodday!Gladtohaveyourletter.Andforyourquestions,Iwouldliketosayasfollowings:1.Icouldn'tunderstandwellaboutthewordvibratesshock,couldyoukindlyexplainitforme?2.Wejustselltheps3controllerwithoutthebox,butwecanoffertheboxifyouwantit.Howeverthepricewillbeincreased,becauseyouknowtheparcel'weightwillbeaffectedbyitandfortheshippingfee,thecontrollerwiththeboxarealmost8.5USDbecauseofit'sweight.Howeverforthefreeshippingweusuallyofferedisabout6USD.Becauseitiswithoutthebox.3.Thechargecableisnotoffered,butwecansellitifyouwantit.Anyway,pleasebefreetocontactmeifyouhaveanyquestionaboutit.AndIwillgoallouttohelpyoutosolveproblems.Bestwishestoyouandyourfamilies!Thankyou!催付款DearFriend,GoodDay!Weappreciateyourorder.Youhavechosenoneofthebestsellingproductsinourstore.It’sverypopularforitsgoodqualityandcompetitiveprice.weonlyhaveblue,sliver,yellow,gold,pink,red,greencolorsleft,wewouldliketoinformyouthatthisproducthasahighriskofsellingoutsoon.However,wenoticedyouthathaven’tmadethepaymentyet.Thisisafriendlyremindertoyoutocompletethepaymenttransactionassoonaspossible.Instantpaymentsareveryimportant;theearlieryoupay,thesooneryouwillgettheitem.Ifyouhaveanyproblemsmakingthepayment,orifyoudon’twanttogothroughwiththeorder,pleaseletusknow.Wecanhelpyoutoresolvethepaymentproblemsorcanceltheorder.Thanksagain!Lookingforwardtohearingfromyousoon.BestRegardsSean客人未付款邮件（价高？给点优惠3%左右）DearValuedCustomer,Todayweobserveyourorderorfailtopaythestate,andwethinkthatifyouseewegiveyoupaymentprocess,alreadyknowhowtopay.Butdon'tknowwhatcausesyouhaven'tpayment,ifyouthinkthepriceishigh,wecangiveyouadiscountof3%.Hopetoseeyouagaintomyshop,wecanlong-termcooperation.BestRegards客人未付款邮件（其他卖家比你这个便宜，强调你质量和服务，列一个你的服务流程,从咨询到收货)DearValuedCustomer,Afewdayspassed,andwethinkmaybeyoufoundsomecheaperthanmyshop.Wehavefouryears’experienceofBags,Shoes&AccessoriesbusinessinChina,andwehaveourownfactoryandmorethan100employees.Wewillcarefullyexaminedagainbeforetheshipment,andtrytoavoidyourloss,ifthereisqualityproblem,takepicturesafterthat,wewillfillthelastclothesinthenextorder.Thoughtfulserviceisthefoundationofbusinesscooperation,believewecanbecomeverygoodbusinesspartner.BestRegards下单已付款DearValuedCustomer,Thankyouforpayingforyourorderno.Wearepreparingforyourorder.Wewillpaymoreattentiontoyourorderandsenditasap.Anyquestionspleasefeelfreetocontactus,wewillhelpyouwithin12hours.Thankyouinadvance.Haveaniceday~BestWishes~缺货取消订单DearValuedCustomer,Thankyouforyourreply.Wouldyoupleasechoosetheothercausetocanceltheorder?Weknewitisourfault.Butpleaseofferusthebigfavor.Wereallyneedyourgreathelp.Hopeyoucanforgiveusandchangethecause.Wewillofferyousomediscountinyourneworder.Afterwecheckthecause,wewillagreethecancelingatonce,andyouwillgettherefundin1-7workingdaysNiceday^^催评1、模版一：刚发货后，提醒买家注意收货及收货后留好评（如果使用的挂号运输方式，大小包快递）DearValuedCustomer,WearehappytoinformyouthatyourpurchasehasbeendispatchedandthecourierNo.willrefreshaftertwodays.Thetypicaltimeofarrivalisbetween10and30days.Ifyouritemdoesnotarrivewithin30days,pleaseletusknow.Afteryouritemhasarrived,whynottakeamomenttoleavepositivefeedbackaboutourproductsandservice?Itonlytakesamoment,andit’sagreatwaytohelpothersmakepurchaseslikeyours!Thankyouforyourcustom,andwelookforwardtoprovidingyouwiththebestbuyingexperienceagainonAliExpress!Yourssincerely2、模板二：若物流已妥投或者已经到达目的国，可提醒买家确认收货及留评DearValuedCustomer,Thankyouforshoppingonourstore-wehopeyouareenjoyingyourpurchase!Yourshoppingexperienceisveryimportanttousandourbusiness.Wewouldliketoinviteyoutoleavepositivefeedbackonourproductsandservice.Itonlytakesamoment,andit’sagreatwaytohelpothersmakepurchaseslikeyours!Ifyouareunsatisfiedwithanyaspectofourservice,pleasecontactusfirstsowecantrytoresolveyourproblem.Thankyouforyourcustom,andwelookforwardtoprovidingyouwiththebestbuyingexperienceagainonAliExpress!Yourssincerely,3、模板三：收到评价后A：如果收到好评，一定要对买家进行答谢，有助于买家再次转化：DearValuedCustomer,Thankyouforyourrecentpositivefeedback!Yoursatisfactionishugelyimportanttous,andkeepsusmotivatedtotryharderforourcustomers!Youcancheckoutmoregreatproductsfromourstore:’llseeyouagainonourstoresoon.YourssincerelyB：如果收到中差评，则一定要让买家说出不满意的地方及时弥补，并且可以引导买家修改评价：DearValuedCustomer,Wearesorrytoseethatyouleftnegativeorneutralfeedbackrelatingtoyourrecentpurchaseexperiencefromourstore.Pleasecontactusatanytimesowecanfindoutwhyyouwereunhappyandresolveyourproblems.Wehopethenyoucanreviseyourfeedbackintoapositivefeedbackforus!ThankyouYourssincerely,差评改好评DearValuedCustomer,WearesosorrytocheckthatyouleaveusneutralfeedbackoftheorderWearesosorryabouttheproblemyoutoldus.Ifyoucanchangethefeedback.Wecanofferyou1-5$offdiscountinyourneworder.Wouldyoupleasechangethefeedback?Pleasecheckheretochangethefeedback:物流模板1、NotFound:Dear