知识经营（英文版）

无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台AgendaQ&AsTransformingDataintoTimelyInformationforBusinessIntelligence(Continued)–Chen,Y.,Justis,R.T.,andChong,P.P.,DataMininginFranchiseOrganizations,OrganizationalDataMining:LeveragingEnterpriseDataResourcesforOptimalPerformance,editedbyHamidR.Nemati&ChristopherD.Barko,pp.217-229,2004.Availableatisds.bus.lsu.edu/chen/Papers/DataMining.doc.–Zhang,B.,Chen,Y.,andPawlowski,OnlineDataMininginFranchisingSupplyChainManagement:ACaseStudyinApparelIndustry,ProceedingsoftheAmericasConferenceofInformationSystems,August4-6,2003,Tampa,Florida.Availableatisds.bus.lsu.edu/chen/Papers/SupplyChain.doc.KnowledgeManagementProcess–Chen,Y.,Hammerstein,S.,andJustis,R.T.,Knowledge,Learning,andCapabilitiesinFranchiseOrganizations,Proceedingsofthe3rdEuropeanConferenceonOrganizationalKnowledge,Learning,andCapabilities,Athens,Greece,April5-6,2002.Availableat无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台Q&AsIndividualgrade(50%)–1stweekreport(discussions,whatyoulearned,andquestions):25%–2ndweekreport:25%PleaseturninbothreportsbyWednesday,11/5.(Thosehavingturnedinthe1stweekreportjustneedtoturninthe2ndweekreport.)无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台Q&A1Whatkindofindustriesareusingfranchisingtogrow?–entrepreneur.com/franzone–无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台Q&A2Whatarethegeneralcharacteristicsofindustrieswhichareappropriateforfranchising?––无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台Q&As3&4Howtoachievethe“family”relationshipinfranchising?–“StrategicGrowthofFranchiseFirmsintheDigitalEconomy,”Chen,Justis,andYang,2003(Table4)–TobediscussedonWednesday,11/5/03Itisinterestingtodosomeresearchonrelationshipbetweenfranchisorsandtheirfranchisees.Igavesomesimpleanddirectsuggestionsonthisproblemabove.Still,thereisalongwaytogo.无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台Q&As5&6YouintroducedseveralsuccessfulInternetFranchisecompanieswhicharefreshforme.…Ifyoucanprovidesomeusefulreferencesforme,I’llbemuchappreciated.–“StrategicGrowthofFranchiseFirmsintheDigitalEconomy,”Chen,Justis,andYang,2003(Table3):WSIInternetandKodakinChina–PresentationtoFudanMBAs(1:30-3:30,Tuesday,11/4):“E-Business,Franchising,andKnowledgeCapital”Iwilldoubtthefeasibilityoftheperfectdigitalnervoussystem…themostimportantfactorinmyopinionisstilltheorganizationwhichusesthesystem.无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台Q&A7HowdidJimmake7-digitsalary?Questions:(1)Wasitpermittedbythecompany’sCEOthatJimmadeuseofcompany’sservicesforhiscompactorsandothercompanies?(2)IfJimprovidedITservicesforhiscompetitors,didn’tthecompanyworrythattheywilllosetheirITcompetitiveadvantages?–ThesuccessofStatability.comtellsusthetremendousneedofASPinfranchising.–Itisquitedifficultforatypicalfranchisecompanytoinvestonlarge-scaleITsystemjustforoperationalpurposes.•ThefailureofITinvestmentatMailBoxEtc(NowisUPSStores)–ItisveryhardtoreplicatetheservicesofasuccessfulASP.ConsiderStatability.com:•Howdoyoutapintothenetworkchainsofthehotelsofmanybrands?•Howdoyouprovidetheexternalbenchmarkingreportswhich,accordingtoHerbertSimon,arethemostimportanttothemanagement?无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台Q&As8-10WhatIneedisB2B…givemesomeadvicethatwhichknowledgethatIwillstudytoimprovemyacademicandpracticalability.…ITtechnologychangesrapidly…willKM&BIbereplacedby….…whichdirectionshouldwefollow…–BottomUp•WhatamIinterestedinthemost?•WhatskillsdoIhave?WhatamIgoodat?•Whataremysocialnetworks?–TopDown•What’snewintheworld,China,etc?•Whataretheproblemspeopletalkingabout?•WhataretheopinionsofthethoughtleaderssuchasHerbertSimon?–RememberwhatSimonsaidin1971&1988remaintrueandbeingreserached•WhatknowledgeshallIpickup?Howtopickthemupquicklythroughthesocialnetworksofexperts?–MiddleOutUsingthePrinciplesofEffectuation(effectuation.org)•Affordablelossratherthanexpectedreturns;•Businesspartnershipratherthanengagingcompetition;•Contingenciesleveragingratherthanavoidingthem.无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台Q&A11IsitworthwhiletoresearchtheissuesbetweenBI&BPRandhow?isds.bus.lsu.edu/chenBPI&BPR:Recentliterature&ProfilesofSuccessful/FailureCases无忧资源：中国最大最全的资源下载网教育新天地：中国最大的学习培训咨询平台AgendaQ&AsTransformingDataintoTimelyInformationforBusinessIntelligence(Continued)–Chen,Y.,Justis,R.T.,andChong,P.P.,DataMininginFranchiseOrganizations,OrganizationalDataMining:LeveragingEnterpriseDataResourcesforOptimalPerformance,editedbyHamidR.Nemati&ChristopherD.Barko,pp.217-229,2004.Availableatisds.bus.ls