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华中科技大学硕士学位论文供应商管理在流程型生产企业中的应用姓名：厉明申请学位级别：硕士专业：工商管理指导教师：马士华20040410IIIAbstractTomeettheglobalizationoflocalmarketandtheincreasinglycustomizationdemand,itisbecominganimportantresearchfieldinsupplychainmanagementwhichemploysuppliermanagementandcollaborativerelationshipforeffectivemanagingexternalresources.Comparingwiththetraditionalvendorselectionandmeasurementmethods,thenewsuppliermanagementhasfocusedevenonrelationshipmanagerialmethods.Basedonreviewingthevendorselectiondecisionandrelationshipmanagement,thispaperexplorestherelationshipmodeofthemanufacturerandthesupplieronsupplychainenvironmentanddiscussesthestrategiccollaborativerelationshipindetail.Accordingtomutualtrustalongwithestablishingthestrategiccollaborativerelationship,thispaperputsforwardmethodsofestablishingmutualtrustonthebasisofdefinitions,functionsandformsoftrust.Duetotheexistingpapersinsuppliermanagementfieldinvestigatedevenindiscreteindustries,thispaperhavepreliminarilystudiedsuppliermanagementinprocessindustriesonthebasisofexperiencesinthelogisticsstudyofKinglongBeersCo.Finally,empiricalstudyisconductedandsomesignificantimprovingproposalsareforward.KeyWords:SupplyChainSupplierManagementProcessIndustryStrategicCollaborativeRelationship11[1][2]202322.12.1.12.11966Dickson232-142.1.2CarterC(Competency)(Capacity)(Commitment)(Controlsystem)(CashResourcesandFinancialStability)(Cost)(Consistency)[3]Anderson[4]2.1.3Dickson23[5]LehmannO’Shaughnessy(Performance)(Economic)(Integrative)(Adaptive)(Legalistic)[6]CaddickDale[7]Ellram[8]SymtkaClemensPatton[9]TagarasLee(5)[10]2-2Dickson(1966)23LehmannO’Shaughnessy(1982)LehmannO’Shaughnessy(1982)(Performance)(Economic)(Integrative)(Adaptive)(Legalistic)CaddickDale(1987)Ellram(1990)SymtkaClemens(1993)Patton(1996)TagarasLee(1996)()62-32-4WeberDickson(%)Dickson(%)6801842591441542235319320221937201031313233111117389121392111594016872.1.4LehmannO’ShaughnessyLehmannO’Shaughnessy2.52.5[14][15]2-5LehmannO’Shaughnessy(routineorderproducts)(proceduralproblemproducts)(performanceproblemproducts)(politicalproblemproducts)Evans()[17]LehmannO’ShaughnessyLambertHarrington[16]BenionRedmondPacheco[18]8CIMS/SCM199792.4%69.7%[19]2.1.5HwangYoohTabucanon(Delphi)[20][21]2.1.6Weber741Linearweightingmodel2Mathematicalprogrammingmodel(multi-objective)3Statistical/probabilisticapproachesEOQ(AnalyticHierarchyProcessAHP)(Saaty1980)AHPHoushyarAHP[20][22]92.21407010102345(JIT)JIT610[23]2.2.1MichaelPortMichaelPort[25]123114[19][23][24]2.2.2123[23]12122-6BWSK.Chris[19][26]1332080[19]3.1[27]143-1[27]153.2Fish30AndrewCox[28]/[29]3-33-3(/)()()()()()2916Emerson[30],[29][30]CannonPerraultBrennanTurnbull[31]174506050604.1[32]1182344.24.2.1(saber)(MayerDavisSchoorman)[33]1)2)3)19[33],1203504362[34]4.2.220[35]TrustThroughGovernance(Hardtrustworthiness)4.2.3211)[36]I.II.III.2)[33][37]224.31.2.3.234.4/[19][38]2455.15-1MTOMTS255.21)262)3)4)5)6)7)[40]2766.11978199610606810111223010006-12890101996ISO9000ISO90026-16.26.2.111)2)3)4)5)6)7)8)26-2296-2ISO900233041231346.2.211341211~233226-36-333ABC312344ABCABC1ABCABC34ABCABCA[41]l70~8015~20A10~30l15~2030~40l5~1060~702ABCa)ABCb)35c)d)6.3:6.3.1361~211~26.3.2137212331)2)43851234612346.3.3391234124034“”6.3.4VMI1VMIVMI(VendorManagedInventory)VMIVMI()VMI[33][42]412VMIVMI12VMI6-46-4VMI1)2)3)4)423VMIVMI1234VMIVMIVMI4VMIVMIVMIVMIVMI436.4:6.4.16-56-6446-5456-66.4.2464748!49[1]BirgerWernerfelt.AResourceBasedViewofFirm.StrategicManagementJournalApr-Jun1984.Vol.5:171[2]..2000.2[3]CarterR.ThesevenCsofEffectiveSupplierEvaluation,PurchasingandSupplyManagement,1995:44~45[4]AndersonE.L.EvaluateCriticalSuppliers.Purchasing,1994,Vol.117:65~68[5]DicksonG.W.AnAnalysisofSupplierSelectionSystemsandDecision.JournalofPurchasing,1966,Vol.2:5~17[6]LehmannD.R.,J.O’ShaughnessyDifferenceinAttributeImportanceforDifferentIndustrialProducts,JournalofMarketing,1974,Vol.38:36~42[7]CaddickJ.R.,B.G.Dale.TheDeterminationofPurchasingObjectivesandStrategiesSomeKeyInfluences,InternationalJournalofPhysicalDistributionandLogisticManagement,1987,Vol.17:5~16[8]EllramL.M.ThesupplierSelectionDecisioninStrategicPartnership,JournalofPurchasingandmaterialsManagement,1990,Vol.26:8~15[9]PattonW.E.UseofHumanJudgmentModelsinIndustrialBuyers’VendorSelectionDecisions,IndustrialMarketingManagement,1996,Vol.25:135~149[10]TagarasG.,H.L.Lee.EconomicModelsforVendorSelectionWithQualityCostAnalysis,ManagementScience,1996,Vol.42:1531~1543[11]WeberC.A.,J.R.Current,W.CBenton.VendorSelectionCriteriaandMethods,EuropeanJournalofOperationalResearch,1991,Vol.50:2~18[12]Banville,R.J.Dornoff.IndustrialSourcingSelectionBehavior-AnIndustrialStudy.IndustrialMarketingManagement,1973,Vol.2:251~260[13]BenionM.L,W.H.Redmond,ModelingCustomerResponseinanIndustrial50CommodityProductMarket.IndustrialMarketingManagement,1994,Vol.23:383~392[14]LehmannD.R.,J.O’ShaughnessyDecisionCriteriaUsedinBuyingDifferentCategoriesofProducts,JournalofPurchasingandMaterialsManagement,1982,Vol.18:9~14[15]LambertD.C.,T.C.Harrington.EstablishingCustomerServiceStrategieswithintheMarketingMix:MoreEmpiricalEvidence,J