绩效管理PMP Training Manual for 2003 Process

1AirSolutionsPerformanceManagementProcess“How-to”Manualfor2003PMP2TableofContentsPagePerformanceManagementProcess4PerformanceManagementCycle5STEP1:AccessingtheDatabase6-9STEP2:PerformanceCommitment10-23“MajorAccountabilities”11-12“Objectives”13-19“IRLeadershipCompetencies”20-23STEP3:TheDevelopmentPlan24-28STEP4:CareerProfile29-33STEP5:Mid-YearUpdate34-37STEP6:OverallAssessment38–42AIM/PMPCalendar433WhatisthePerformanceManagementProcess“PMP”?•Anongoingseriesofactivitiesdesignedtoensurethatperformanceatalllevelsoftheorganizationisoptimizedtoachievebusinessresults.•Aprocesswhichservestolinkstrategywithindividualandgroupperformance.•Aprocesswhichservestodevelopcriticaltalentandensurethefuturesuccessoftheorganization.•Itmeasuresresultsachievedandcompetenciesused.44PerformanceManagementCycleOngoingcoachingandfeedbackNov/DecPerformanceCommitment(i.e.goaldeploymentforupcomingyear)Aug/SeptOrganization&LeadershipReview(i.e.overallleadershipassessment,hi-potentialidentificationandsuccessionplans-presenttoSr.leadership)Jan/FebPerformanceReview/DevelopmentPlanning(i.e.selfandmanagerappraisalforprioryearperformanceanddevelopmentplanning)July/AugMidyearReview(i.e.informalperformanceappraisal&developmentactionsupdate)5AccessingtheDatabaseTherearetwowaystoaccessyourPMP:ThefirstwaytoaccessyourPMP:OpenthePMPdatabaseintheLotusNotesClientbyclickingonalinkfurnishedbyyourbusinessunitHRManager.Onceyouopenthelink,itwillbeaddedtoyourdesktop.Afterclickingonthislink,youwillgodirectlytotheStrategicManagementSystem“SMS”IntegratedAIM/PMPApplication.6AccessingtheDatabaseThesecondwaytoaccessyourPMP1.Open“InternetExplorer”.Gotothe“MyIR”homepageat“Career”link,andpulldown“AIM/PMP”ApplicationSuite”.2.Clickon“AIM/PMP”IntegratedApplication”.Selectlinktodatabase:USServer,EuropeanServer,orAsiaPacificServer.3.Aboxwillappearrequestingyourintranetusernameandpassword.Entereachintotheappropriatefieldandclick“OK”.YouwillgodirectlytotheSMSIntegratedAIM/PMPApplication.3.NOTE:YourUserNameisyourfirstandlastnamewithnospaces(example:JudithBrown)andyourpasswordisthesameasyourLotusNotespassword.IfyoudonotknowyourLotusNotesintranetpassword,oryouwouldliketochangeorrequestapassword,gotoyourInternetBrowserandtype“”intheURLareaoryoumaycontactyourlocalHelpDeskforyourLotusNotesintranetpassword).YouwillseetheEmailLoginscreen.Selectthelinkfromthere.7AccessingtheDatabaseHomePageAfterenteringyourusernameandpassword,youwillbetakentotheAIM/PMPhomepage.HereyouwillfindabriefintroductiontotheIRStrategicManagement(SMS).ThebottomoftheHomePagedescribestheAIM/PMPcycle.8AccessingtheDatabaseHelpThisscreencontainslinkstoimportantdetailsabouthowtocompleteyourAIM/PMPdocument,definitionsofessentialterms,andatableoutliningtheAIM/PMPratingsscale.MyDocumentsWhenyouselectthe“MyDocuments”link,adialogueboxwillappearnotifyingyouoftheintendeduseofyourinformation.Ifyouhavequestionsregardingtheuseofyourpersonalinformation,pleaseKeithMcClainat(201)573-3483.Onceyouhavereadthestatementinthedialoguebox,click“OK”.YouwillnowseeyourdocumentcreatedbyHumanResources.Ifyouhavesalarieddirectreports,youwillalsobeabletoaccesstheirAIM/PMPsfromthisscreen.Ifyoudonotseealinktoyourdocument(s),contactHR.BycompletingandsubmittingdataintotheAIM/PMP/OLRdatabase,youareagreeingthatthepersonaldatayouhaveenteredcanbeviewedbyauthorizedpersonswithinIngersoll-Randworldwide,andusedforperformancereview,compensationplanningandcompanyorganizationalplanning.Ifhavefurtherconcernsregardingtheuseofyourpersonaldata,[e-mail].9STEP1:PerformanceCommitment“MajorAccountabilities”Individual“Objectives”“IRCompetencies”Due:December16,2002101.Clickthebuttonlabeled“Edit”toenterintotheeditmode.Youmustbeintheeditmodetoadd/modifyANYinformationtoyourAIM/PMPdocument.2.Clickthetablabeled“MajorAccountabilities”.Pleasenote:YourEmployeeHeaderdatahasalreadybeenpre-populatedbyyourHRDepartment.Forupdatesand/oredits,pleasecontactHR.3.EnteryourmajoraccountabilitiesPerformanceCommitment“MajorAccountabilities”011PerformanceCommitment“MajorAccountabilities”1.2.3.PerformanceCommitment&Review2003forBobbyJonesDraftReviewPeriod:01/01/2003-12/31/2003Sector:InfrastructureEmployee:BobbyJonesBusinessUnit:GolfEquipmentTitle:HRGeneralistSubUnit:OtherManager:SuzyBossDivision:ClubCarManager’sManager:TomAlmightyFunction:HumanResourcesResponsibleHRPersonnel:JoeGood;HollyHappyAdditionalReaders:TigerGreat12PerformanceCommitmentIndividual“Objectives”•IndividualObjectiveshaveaclearlineofsighttotheStrategy•Attheindividuallevelobjectivesareanexpressionofexpectedoutcomesandrelatetoasingledesiredresult•Whatisexpectedhasawayofbeingmeasured•Individualobjectivesprovidecleartargetsfordirectionandcoaching13SMARTObjectivesAnobjectivemustbeSMART.Thatmeansitmustbewrittensothatitis:Specific:Clearandconcisestatementofwhatandwhentheindividualwillaccomplishtheobjective.Measurable:Concrete,observablestatementofhowtheindividualadmanagerknowtheobjectivehasbeenaccomplished.Measuressuchasproductivity,cost,timeandqualityarequ