连锁酒店管理直营操作指南中英文对照

第1页共15页XX连锁酒店管理直营操作指南第2页共15页XX连锁酒店管理直营操作指南甲方：XX酒店（深圳）有限公司PartyA:XXInn(Shenzhen)Co.,Ltd乙方：PartyB:一、管理直营费用ManagementCharge1、合作保证金：20万（合同期满后且无违约行为，全额无息返还）Cooperationbail:200,000(aftertheexpirationofthecontractandnobreach,thefullreturnofnon-interest)2、启动费：免Startcharge:free3、经营管理费：营业收入×6%Operationandmanagementcosts:operatingincome×6%二、管理直营店筹备ManagementpreparationsIT标准筹备（由乙方按不低于以下标准进行配置）ITstandardpreparation(frompartyBbynotlessthanthefollowingstandardconfiguration)前台电脑FrontdeskcomputerC4201.6G/1GDDR2/160G/DVD/15.4LCD经理电脑ManagercomputerC-M1.73G/1GDDR2/80G/WLAN/COMBO服务器Server宝德PR2280(D)PD3.0/1GDDR2/80G*2SATA/双千兆网卡/Raid交换机PABXD-Link24或48宽带网络光4兆或至少2条2兆ADSL第3页共15页WideBand操作系统OperationSystem前台Windowsxpwindows2003服务器工程筹备Engineeringpreparations交付图纸Deliveryofblueprint在签署管理直营合作协议后，5个工作日内乙方须向甲方移交相关图纸。Aftersignedthecooperationagreement,partyBshouldhandovertheblueprinttopartyAin5days.制定方案Programming甲方在收到合作保证金和图纸后,15个工作日内提供准确的电子版酒店平面图、《XX硬件手册》、《户外VI系统》，甲方提供经确认的管理直营店平面布置方案（包括但不限于前台、商务中心、客房、餐厅、员工辅助用房）。AfterPartyAreceivedbailandblueprint,theyshouldprovideaccurateelectronicversionofthehotelichnography,sevendaysInnhardwaremanual,outdoorVIsystem(includingbutnotlimitedtofrontdesk,businesscenter,guestrooms,restaurant,staff-assistedhousing)进场施工Entertheareaconstruction乙方必须按以上提交的方案施工。PartyBmustbeworkinaccordancewiththeaboveconstructionprogram.项目支持ProjectSupport项目经理及该店总经理到岗开展工作前，按甲方标准提供办公住宿环境（电脑、电话、传真、宽带）。如该人员到岗三天后，仍未提供，甲方工作人员可按标准自行购买，费用由乙方承担。甲方工程项目经理可以提供工程咨询解答、指导，并有权检查及督促乙方施工队按甲方规范、标准或手册施工改造管理直营店。每周至少一次实地指导，每月不少于40小时。第4页共15页若因需要工程部支持所发生的费用（包括员工的驻场工资、差旅费或以上提到的物品采购支出）需由乙方承担或在合作保证金中抵扣。BeforeProjectmanagerandgeneralmanagerarrivetheposition,accordingtoPartyAstandardtoprovideoffice&accommodation(computer,telephone,fax,broadband)forthem.Ifthestaffarrivethispositionmorethan3days,butstillnoofferthoseproductsandthestaffcanpurchasetheproductsbythemandthecostbornebythePartyB.PartyAprojectmanagermayprovideengineeringconsulting,guidance,andhavetherighttoinspectandsupervisetheconstructionteam.Atleastonceaweekforthefieldguide,notlessthan40hourspermonth.Iftheneedforengineeringsupportthenincurthecosts(includingstafffieldwages,travelortheabove-mentionedprocurementexpenditures)tobebornebyPartyB.房间数量Roomquantity未经甲方书面许可不得擅自增加或减少工程改造方案中所约定的客房数，否则甲方有权终止管理直营合作合同，除已经收取费用无需退还外，还应向甲方支付10万元违约金。WithoutthewrittenpermissionofPartyA,thenwillnotbeallowedtoincreaseordecreasethenumberofrooms,whichagreedinengineeringprograms,otherwisepartyAhastherighttoterminatethecooperationcontracts,besides,stillneedtopayRMB100,000toPartyBaspenaltyfine.装修风格酒店整体风格及装修、装饰、设备设施、系统等，按甲方所确认的标准进行。否则甲方有权终止管理直营合作合同，第5页共15页Decorationstyle除已经收取费用无需退还外，还应向甲方支付10万元违约金。Hoteloverallstyleanddecoration,equipmentandfacilities,systemsandsoon,accordingtoPartyArecognizedstandards.OtherwisePartyAhastherighttoterminatethemanagementcontract,PartyBalsoneedtopayRMB100,000aspenaltyfine.工程采购ConstructionProcurement乙方须按照甲方设施设备参数进行自行或统一采购，必须达到甲方标准；如要跟甲方进行集团式采购的要先向甲方进行申购，并把相应的货款打到甲方账户，由甲方安排采购及配送。PartyBshouldcentralpurchaseorpurchasebyhimselfaccordingtotheparameterofPartyA’sfacility,buthavetomeetpartyA’srequirement;IfwantpurchasethroughgrouppurchasingfromPartyA,needsubscribetopartyAinadvanceandtransferthemoneyintoParty’scertainaccountandproductswillbescheduledtopurchaseanddeliver筹备整改Conversion接受甲方的监督检查和整改意见，并照此执行整改。AcceptsupervisioninspectionandrevisioncommentfromPartyAandrenovateasit.开业筹备Openingpreparation物品采购Procurement酒店日常营运用品由酒店总经理向甲方采购部统一申购，乙方按照申购物品的货款打给甲方，由甲方进行统一采购，由供货商直接配货至管理直营店；需要本地采购的由酒店总经理进行申购，开业前该类物品的采购由乙方支付；开业后该类物品的采购由店长采购并在该店的账户上进行报销。DailyoperationsitemsshouldbesubscribebyGMconsistentlytoPartyA,PartyBwilltransferthepaymentofpurchasingitemstoPartyAanditems第6页共15页willbecentralpurchasedbyPartyA,andwillbedeliveredtohotelbyvendor;GMneedsubscribeitemneedpurchasedlocally,anditemswillpaybyPartyBifithappensbeforehotelopening;andthepaymentofpurchasingtheseitemswillbereimbursedfromtheaccountofhoteloperationifithappensafterhotelopening.开业培训Hotelopeningtraining管理直营店开业前向酒店工作人员提供初始培训，并在培训前支付甲方管理学院相应的培训学费；并每年提供总经理或总经理助理等酒店管理人员的强制性培训至少一次，课程免费，但管理直营店需承担培训人员差旅费及住宿费。BeforethemanchisehotelopeningthestaffneedgetorientationtrainingandtuitionshouldbepaidtoPartyA’smanagementcollege;theGMandassistanttoGMshouldgetthefreetrainingatleastonceayearandmanchisehotelneedspaythetravelexpenseandaccommodation市场体系Marketingsystem甲方对管理直营店的命名、平面布局、房型比例、房型名称、门市房价、价格政策、折扣权限、VI形象设计等有决定权，乙方在未经得甲方的同意不得擅自更改以上的决定，否则甲方有权终止管理直营合作合同，除已经收取费用无需退还外，还应向甲方支付10万元违约金。PartyAhastheauthorizationofmakingdecisionofmanchisehotelname,layout,roomtyperatio,nameofroomtype,rackrate,pricingsystem,discountrange,VIdesign,etc,PartycouldnotreviseanywithoutapprovalfromPartyA,otherwisePartyAcanterminatethemanchiseagreement,exceptallthemoneyalreadypaidwillnotberefunded,ParyAshould第7页共15页alsobepaid100,000Yuanfortermofpenalty.竣工验收Constructionaccomplishmentinspectionandacceptance甲方酒店开业筹备期为90天，乙方承诺不得以任何方式影响或缩短管理直营店筹备期的培训课时安排。同时，须经甲方工程部、运营部开业验收合格，否则不对外营业接待客人。Therenovationperiodforhotelopeningis90days,PartyBpromisewillnotinfluenceorshortenthetrainingscheduleinrenovationperiod.Meanwhile,th