硕士论文-CMMI体系在软交换项目中应用的研究

华中科技大学硕士学位论文CMMI体系在软交换项目中应用的研究姓名：陈立伟申请学位级别：硕士专业：通信与信息系统指导教师：王芙蓉20050401INGNIPNGNCMMI(Capabilitymaturitymodelintegration)CMMICMMICMMICMMICMMICMMIIP-PBXIIAbstractWiththefastdevelopmentoftelecommunicationstechnology,Theintegrationofnetworkisanirresistiblegeneraltrend,sotheNGNcoredwithSoftswitchgetthepeople'sattentionmoreandmore.Basedonthistechnology,itcancarryoutthetraditionaltelephonefunction,andalsocanhandleIPcommunication.Soitbecomesthebestsolutiontomeetsuser’srequirement.Traditionaltelecommunicationequipmentwouldbepaidattentiontohardwaremorethansoftwaregenerally,sothesoftwareonlyneedtomakethefunctioncometrue.Buttotherisingsoftswitchequipment,weneedtorealizestability,expansibility,flexibilityandsoon.Thetraditionalsoftwaredevelopmentwhichonlytakenoticeoftheproductqualitycouldn’ttomeetthesoftswitch’characteristic.Inprojectofsoftswitchdevelopment,thecompanycryforstudyandimplementtheinternationalnormofsoftwareengineeringmanagement,systemintegrationqualitycontrolandprojectmanagement.Softwareengineering,asasubjectabouthowtocarryoutthedevelopmentandmaintenanceforsoftware,willhasafar-reachingimpactonSoftswitchdevelopmentandsoftwareindustry.ThesummarytotheNGNandSoftswitchtechnologyisgiveninthispaper,andtheemphasisistheresearchaboutsoftwareengineeringandCMMI(Capabilitymaturitymodelintegration).CMMIframeworkisangeneralregulation,anditdoesn’tspecifythedetailedactionsthatthecorporationswilldo.AfteranalyzingtheframeofCMMI,throughtheworkexperienceofmyselfinfujitsu,thispaperhasfoundoutabouthowtoapplyCMMIframeworktocarryoutprojectmanagementandqualitycontrolinsoftwaredevelopment.Atlast,withtheactualstatusofthecompany,thispapergavethesuitablegeneralqualitymanagementframeworkbasedonCMMI.AccordingtheCMMIspecification,throughthesoftwaredevelopmentofanewfunctionaimingattheproblemthathowtoapplythesoftwareengineeringandCMMIinproject,thepaperstudiedhowtocarryoutthesoftwaredevelopmenttestandqualitymanagementetal.KeyWords:softewareengineeringCMMISoftswitchNGNIP-PBXII££1[33]CMMICMMINGNCMMICMMI2[27]B.W.Boehm[27][2][27]1-13150%Boehm6[27]263%2334456NN(N-1)/2,N7Boehm[21][23]5[24]1212611223[23]7[29]13[29]uu[16]8[16]149[21]1510[19]u11u[16]u12u[16][8]13[13][46]IP14ApplicationServer/PolicyServerAAA(AuthorityAuthenticationandAccountingServer)[46]NoeXchange[45]15[45]CMMI[23]CMMICMMICMMICMMICMMICMMICMMI3CMMI316CMMICMMICMMICMMCMMCapabilityMaturityModelCMU/SEI[25]CMMCMM[18]CMM[32]CMMCMMCMMSWCMMCMMCMMICMMICapabilityMaturityModelIntegrationSWCMMSECMMIPDCMMCMMI[18]CMMICMMICMMICMMI[32]17CMMI[19][19][19]CMMI118CMMICMMICMMICMMI“”(CapabilityLevel)CMM“”MaturityLevel621CMMI0Incomplete1Performed2Managed3Defined4QuantitativelyManaged195OptimizingCMMI2222CMMI12223233345CMMIRoadmapTQM[17]CMMI[34]CMMI20CMMI2-32-421CMMI[33]22[19]3CMMICMMICMMI3[22]23CMMISW-CMMCMMISW-CMMSE-CMMCMMISW-CMMCMMISW-CMM2KPAKeyProcessArea43,4KPA2KPA1CMMIPA(ProcessArea),PASW-CMMPACMMISW-CMMSW-CMMKPACMMI3PACMMISW-CMM3KPACMMIPACMMISW-CMMCMMI3PA24SW-CMMCMMI2PA2.4CMMICMM/CMMI[28]CMMI[34]CMMICMMICMMI[33]WTO25CMMICMMI5CMMI3CMMCMMI[33]26CMMI[48]CenterServerIPIPIPIPVoIPCCDcameraCCDcameraSoftPhoneLANL2L3L2L3SoftPhoneSoftPhoneCCDcameraApplicationServer273-2PartialCallTimerTimerConnectControl28,sipstackcntludpsip,sippartialcall,sippartialcallsippartialcallsippartialcallmessagecntlSippartialcall,callflowcallflow),callflowcallflow,callflow,sipsipstackcntl,udp,CMMICMMICMMI3SQA31232933SQACMMI3[32]30RMRequirementsManagement31businessrequirement(userrequirement)(functionalrequirement)CMMI2323433SQA[3]34ØØØØVSS[24]3535[21]•••36••••31•••37•••SQASQA38SQASQASQAVSSSQA3936SQASQASQASQASQASQASQASQASQASQASQASQA40CMMICMMI3SQA41CMMI[11]4.1[9]CMMICMMI[17]CMMICMMICMMICMMI42[19]CMMI41SQAreview,4344[11][8]4-245[8][33][11]46[32]47NBNoBug488CMMI49sipCMMICMMICMMICMMI50CMMICMMICMMICMMICMMICMMICMMICMMICMMICMMICMMI51CMMI5253[1]Caballero.I,Munoz-Reja,Velthuis.M.P.Dataqualitymanagementimprovement.SoftwareTechnologyandEngineeringPractice,2002:62-69[2]MaryShaw,DavidGarlan.SoftwareArchitecture.1998:183-212[3]LisaBrownsword,PaulClements,UlfOlssson.SuccessfulProductLineEngineering:ACaseStudy.SoftwareTechnologyConference,April1996[4]DavidGarlan.IntroductiontotheSpecialIssueonSoftwareArchitecture.[5]Kelly,D.P..Processimprovementforsmallorganizations,Computer,1999,33:41~47Mote,P.MovingfromISO9000tohigherlevelsoftheCMM.SoftwareEngineering,2000,14:823~823CamegieMellonUniversitySEI,CapabilityMaturityModelIntegration(CMMI),Version1.1,2001[9]RationalCorp.OvercomingtheSoftwareDevelopmentParadox:Sixstrategiesfrommarketleaders.[13]Modarressi,A.R.,Mohan,S.Controlandmanagementinnext-generationnetworks:challengesandopportunities.IEEECommunicationsMagazine,2000,38(10):94-102[14]Boehm.B.Unifyingsoftwareengineeringandsystemsengineering.Computer,2000,33(3):114-116Serrano,M.A.Stateoftheartandfutureofresearchinsoftwareprocessimprovement.ComputerSoftwareandApplicationsConference,2004,1(28):239Iqbal,R..ProjectmanagementpracticesinCMMI.MultiTopicConference,2002:80-80[17]Ja