英文电子邮件写作技巧

英文电子邮件写作技巧一、文法上1、切忌主客不分或模糊例子:Decidingtorescindtheearlierestimate,ourreportwasupdatedtoinclude$40,000fornewequipment.”应改为：Decidingtorescindourearlierestimate,wehaveupdatedourreporttoinclude$40,000fornewequipment.(We决定呀,不是report.)2、句子不要凌碎例子:Hedecidednottoauditthelasttencontracts.Becauseofourpreviousobjectionsaboutcompliance.应该连在一起.3、结构对称,令人容易理解.例子:Theownerquestionedtheoccupant’sleaseintentionsandthefactthatthecontracthadbeenalteredwithinkmarkings.应改为:Theownerquestionedtheoccupant’sleaseintentionsandinkalterationsofthecontract.4.单众数不要搞乱,不然会好刺眼,看不舒服.例如:Anauthorizedpersonmustshowthattheyhavesecurityclearance.5.动词主词要呼应.想想这两个分别:1）.Thisisoneofthepublic-relationsfunctionsthatisunderbudgeted.2）.Thisisoneofthepublic-relationsfunctions,whichareunderbudgeted.6.时态和语气不要转变太多.看商务英语已经是苦事,不要浪费人家的精力啊.7.标点要准确.例如:Hedidnotmakerepairs,however,hecontinuedtomonitortheequipment.改为:Hedidnotmakerepairs;however,hecontinuedtomonitortheequipment.8.选词正确.好像affect和effect,operative和operational等等就要弄清楚才好用啦.9.拼字正确.有电脑拼字检查功能后,就更加不能偷懒.10.大小写要注意.非必要不要整个字都是大写,除非要骂人例如:MUSTchangetoOSimmediately.外国人就觉得不礼貌和喝令人一样.要强调的话,用底线,斜字,粗体就可以了.二、写信提示1.人家的名字千万不要错.老一辈的看到名字错就干脆撵去垃圾桶.同样,头衔都不要错.头衔或学位,任择其一吧.以下是一样的:HowardE.Wyatt,D.D.SPhD.Dr.HowardE.Hyatt2.多过一个男人,用Messrs,就是Misters的意思,不过不要跟名字,跟姓就行啦.例如:Messrs.Smith,Wyatt,andFury。女人呢?用Mesdames,Mmes.,orMses.同样不要跟名字.例子:Mses.Farb,Lionel,andGray。男女一齐呢?弄清楚称呼就行.例如:Dr.andMrs.HaroldWright；Mr.HaroldWrightandDr.MargaretWright；Mr.andMrs.HarveyAdams-Quinn。3.有人有自己头衔就要跟紧,例如有人有荣誉学位就不喜欢用一般的头衔啊~有时大头不知道对方头衔,干脆用Ms.算了.Ms.SarahGray4.地址要低日期至少两行.处名时,职衔短可以一行过,长就下一行吧.例如:KenGreen,President／KenGreen／VicePresidentofInternationalOperations但这个就显得有点。。。:KenGreen／VicePresidentofUnicomChina正确应为:KenGreen／VicePresident,UnicomChina5.老外的名字有时有Jr.或Sr.,之前的逗点是随你喜欢的,以下都是正确,不要笑人:MichaelJ.Smith,Jr.／MichaelJ.SmithSr.6.外国国名尽量用大写.是为尊重,也方便邮差叔叔.7.地址上的数字直接用阿拉伯数字吧,除了One,例子:127NinthAvenue,North127E.15Street5ParkAvenueOneWingrenPlaza556-91Street给客户报价后跟进的英文邮件如何写在平时商务往来中，本人发现很多客户在对公司某个产品价格询盘后，我及时给予报价，但是报价后就一直没有客户的反应，没有见有订单。像这种情况下，作为一个销售人员，应该如何处理呢？应该写什么内容的邮件去给客户以求进一步跟进呢？应该在发出报价后几天内发出邮件比较合适呢?针对这些问题，本人提出以下三个解决方法，如果哪位网友有更好地办法，不妨拿出来让大家一起参考。回复A：直接去函敦促DearHugoChu,Wisheverythingwellwithyouandyouresteemedcompany!WeareinreceiptofyourletterdatedAug10,andasrequestedwasexpressedyou3cataloguesforourrefrigerationgoods.Wehopetheywillreachyouinduecourseandwillhelpyouinmakingyourselection.Wishwewillpromotebusinessaswellasfriendship!Bestwishes!Aaron回复B：先写邮件问清情况。本人觉得先写邮件问清情况，简单的询问，如HAVEYOURECEIVEDMYP/I,ISTHEREANYQUESTIONORPROBLEMWITHYOU?再问何时开L/C或汇订金过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变?客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。DearSir,Goodmorning!Hopeyouhavegotawonderfulweekend!Forseveraldaysnonewsfromyou,myfriend.NowIamwritingforremindingyouaboutourofferforitemof****dated******accordingtoyourrelativeinquiry.Haveyougot(orchecked)thepricesornot?(Youcanaddsomewordstointroduceyouradvantageofyourproductorsomethingelsetoattractthecustomer).Anycommentsbyreturnwillbemuchappreciated.Itwillbeourbigpleasureifwehaveopportunitiestobeonsevericeofyouinnearfuture.Lookingforwardtoyourpromptresponse,Thanksandbestregards,YoursFaithfullyAaron回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。DearSir,NowIamwritingforkeepingintouchwithyouforfurtherbusiness.Ifanynewinquiry,welcomehereandIwilltrymybesttosatisfyyouwellwithcomptetitivepricesasperyourrequest.Bytheway,howaboutyourorder(orbusiness)withitem***?IfstillpendingIwouldliketoofferourlatestpricestopromoteanopportunitytocooperatewitheachother.Thanksandbestregards,Aaron英文邮件e-mail退信常见英语提示做外贸联系国外客户常见的退信如下.这有帮助你更好的与客户联系.也有助与你与国外邮局写信告诉他事情的改善申请.所以以下的E-MAIL术语要懂.1.ThisisthePostfixprogramathostsmtp2898.com.Postfixprogram指电子邮件的后缀,如@peter.com.Host主机,以..为主机的I'msorrytohavetoinformyouthatyourmessagecouldnotbedeliveredtooneormorerecipients.It'sattachedbelow.收件人recipients.传送deliveredForfurtherassistance,pleasesendmailtopostmaster邮局Ifyoudoso,pleaseincludethisproblemreport.Youcandeleteyourowntextfromtheattachedreturnedmessage.问题报告problemreportreturnedmessage被退回的邮件信息ThePostfixprogram:Hostordomainnamenotfound.Nameserviceerrorforname=idcs.comtype=MX:Hostnotfound,tryagainhostordomainname主机或域名Notfound没有发现,那你就要另找其他的邮件了.找不到客户的邮箱域名服务器肯定没有办法发邮件.或许是你的邮局不支持海外发送,被国外邮局拒绝了,所以你可以用其他的邮箱测试.2.ThisisthePostfixprogramathostsmtp2.263xmail.com.I'msorrytohavetoinformyouthatyourmessagecouldnotbedeliveredtooneormorerecipients.It'sattachedbelow.Forfurtherassistance,pleasesendmailtoIfyoudoso,pleaseincludethisproblemreport.Youcandeleteyourowntextfromtheattachedreturnedmessage.ThePostfixprogram:connecttoa.xxx.xxxxxx.com[208.101.34.70]:Connectionrefused拒绝连接Connectionrefused英文邮件回复报价样函在外贸业务中，我们每天都在回复客人的询盘，那么你的回复是否规范，是否表达得明确而具体呢？这是我收集到的回复报价的英文样函，和大家一起分享吧。说明涨价原因DearSirorMadam:Enclosedisournewpricelistwhichwillcomeintoeffecttheendofthismonth.Youwillseethatwehaveincreasedourpricesonmostmodels.Wehave,however,refrainedfromdoingsoonsomemodelsofwhichweholdlargestocks.Theexplanationforourincreasedpricesstemsfromthefactthatwearenowpaying10%moreforourrawmaterialsthanwewerepayinglastyear,alongwithsomeofoursubcontractorshavingraisedthei