绩效评价在汉兴汽修厂的应用研究

华中科技大学硕士学位论文绩效评价在汉兴汽修厂的应用研究姓名：付治刚申请学位级别：硕士专业：工商管理指导教师：刘华20040422IVVAbstractWiththedevelopmentofautomobileindustryofourcountryinrecentyears,automobilemaintenanceenterprisewillbeoneofthenexteconomicfocuses.Thispaperwilldiscusshowtomakeaperfectperformanceappraisalinautomobilemaintenancetoobtaintheoutstandingachievement,andthenmaketheenterprisesestablishanunassailablepositioninhotcompetition.Firstly,thispaperdefinestheconceptoftheenterpriseperformanceappraisal.Itmeansinordertoachievethegoal,theenterprisesusespecificquotaandstandard,adoptscientificmethodtomakeavaluablejudgmentontheproducingandoperatingactivitiesofenterprises.Thepaperalsointroducesenterprise'sperformanceappraisalkeyelements.Itincludestheperformanceappraisalsubject&object,evaluationquota,evaluationcriterionandtheevaluationmethod.Secondly,itsummarizesdomesticandinternationalrelevanttheoreticalresearchaboutperformanceappraisal,andexplainsthevalueoftheperformanceappraisalforHanXingautomobilerepairingfactory.TakingHanXingautomobilerepairingfactoryasexample,hasanalyzedthecurrentsituationoftheautomobilemaintenanceenterprisesofourcountry.Thepaperanalysesthesupportingfactorswhichtheautomobilemaintenanceenterprisesinourcountryneedstocarryouttheperformanceappraisal.TheyareInstitutionalframework,professionalprocess,organizingcultureandmanagementprocedure,andthefunctionofthem.Next,fromtheperformanceappraisalsubject,appraisalobject,appraisalquota,appraisalcriterionandtheappraisalmethod’sangles,itanalyzestheproblemsthathasexistedinourcountry’sautomobileVImaintenanceindustry,andputsforwardthecorrespondingcountermeasures.Finally,thepaperfocusesontheprocessofsettingupandimplementingasystemofperformanceappraisalforautomobilemaintenanceenterprises,andadvancesthekeyproblemsweshouldavoidinimplementingit.Anysystemofperformanceappraisalforautomobilemaintenanceenterprisesmustfollowthedevelopmentstrategyofenterprises.Therealizationofthestrategicobjectivereflectstheperformanceappraisalofenterprises.Keywords:AutomobileMaintenancePerformanceManagementPerformanceAppraisalIII2004041920040420111.121.21.2.1341.2.21.2.351.2.41.2.51.361.3.1781.3.291.41.4.11.4.210112.112132.2142.2.11516172.2.21833.1193.2203.3213.4223.52344.14.1.124254.1.2264.1.34.1.427284.1.54.24.2.1294.2.2304.2.3313233344.2.43536374.2.54.338394041424344451绩效评价在汉兴汽修厂的应用研究作者：付治刚学位授予单位：华中科技大学相似文献(1条)1.期刊论文刁立福.李景芝汽车用户维修需求调查与分析-交通企业管理2008,23(11)随着我国社会经济的发展和人民生活水平的日益提高,民用汽车保有量在逐年大幅度增长,使得汽车维修的作业总量在迅速增加,作业内容在发生变化,作业周期在逐步缩短.同时,与汽车数量方面日益增长相对应的是,汽车车型品种的构成以及汽车用户的属性也发生了巨大变化.因此,汽车维修客户对汽车维修的需求也发生了很大变化.针对汽车维修市场的这一变化,除要求汽车维修厂家能够按照传统要求,向客户提供高质量的汽车维修服务外,还要求其维修服务能够做到经济、快捷、可靠等.我国汽车维修行业长期以来存在的特约店、大型综合修理厂、汽配商城、路边店等维修业态的经营模式,已经无法满足目前的需求,需要寻求作为补充形式的另外一种汽车维修经营模式.本文链接：授权使用：上海海事大学(wflshyxy)，授权号：392b0d54-8805-4c01-8b46-9dfd00b09cd6下载时间：2010年9月26日