青岛海信公司员工培训体系设计59

摘要随着科学技术的不断发展以及社会的不断进步，企业间的竞争愈发激烈。同时，大部分企业逐步地意识到企业间的竞争归根到底就是人才的竞争。员工的素质越来越高，企业的整体竞争力也在不断上涨。因此，只有重视培训、重视员工全面素质的综合提升，员工才能适应社会的发展，应付更加具有挑战性的工作，符合企业发展的需求，从而提高企业核心竞争力，最终实现企业与员工的共赢。然而，我国目前员工培训体系混乱、企业的培训机制不健全、培训制度不完善等问题大量存在。因此，需要通过不断地研究并且创新培训体系，以期满足企业能够适应外部环境的变化、满足员工自我成长的需要、提高绩效以及员工的综合素质。本文即从员工培训及培训体系的相关概念出发，并以相关的培训理论作为指导，综合运用文献研究、问卷调查以及实地考察等方法，对青岛海信公司目前员工培训现状进行详尽的了解，并对现有培训体系存在的问题进行了问卷调查分析，通过对问卷的发放、回收、筛选、检验等手段，对收集到的数据从受访者的基本资料以及员工培训体系现状两个方面进行统计分析。经分析得到的青岛海信公司培训体系存在的若干问题，先后引入了PDCA循环模型以及调查数据实证分析方法，以此为前提提出了一整套完善的员工培训体系，并分析了其实施的可行性。最后，从组织机构和培训制度两个方面构建了完善的员工培训体系的保障机制，以提高青岛海信公司面对市场竞争环境变化的适应能力，以期对提高青岛海信公司的整体竞争力具有一定的参考价值以及借鉴意义。关键词：海信公司；员工培训体系；PDCA循环；再设计AbstractWiththecontinuousdevelopmentofscienceandtechnologyandtheprogressofthesociety，thecompetitionamongenterprises.Moreandmoreenterprisesgraduallyrealizethatthecompetitionbetweenenterprisesinthefinalanalysisisthetalentcompetition，theenterprisestaff'squalityishigherandhigher，theoverallcompetitivenessofenterprisesarealsorising.Onlypayattentiontotraining，attachesgreatimportancetotheemployees'comprehensivequalityhasincreased，todealwithmorechallengingwork，employeescanadapttothedevelopmentofthesociety，meetingtheneedsofenterprisedevelopment，soastoimproveenterprisecorecompetitiveness，finallyrealizestheenterpriseandemployeeswin-win，whichrequirestheenterprisetobuildasoundandeffectivestafftrainingsystem.However，confusion，employeetrainingsystemofourcountryenterprisetrainingmechanismisimperfectandsoonproblemsabound.Therefore，weneedtothroughtheresearch，theinnovationtrainingsystem，constantlyinordertosatisfythebusinessenterprisecanadapttothedevelopmentandchangeoftheexternalenvironment，meettheneedsoftheemployeesselfgrowth，improveperformanceandimprovethequalityofemployeeshaveavitalrole.Thispaperstartingfromtherelatedconceptofstafftrainingandtrainingsystem，andusingtherelatedtrainingtheoryastheguide，theintegrateduseofliteratureinvestigation，on-the-spotinvestigation，questionnaire，dataanalysisandaseriesofmethodsofHisensecompanycurrentanddetailedunderstandingofthepresentsituationandproblemsofstafftraining，andmadeananalysisontheexistingtrainingsystem，trainingsystemforcompanyfacesaseriesofproblems，theauthorputsforwardacompletesetoftrainingsystemandperfectingtheguaranteemechanismofmeasures，inordertoimprovethecompanyinthefaceofmarketcompetitionenvironmentchangeabilitytoadapt，aswellastoimprovetheoverallcompetitivenessofenterpriseshasacertainreferencevalueandsignificance.Keywords：Hisense；Stafftrainingsystem；PDCA；Redesign目录摘要............................................................................................................................1Abstract..........................................................................................................................2第1章绪论................................................................................................................71.1问题的提出......................................................................................................71.1.1研究背景................................................................................................71.1.2研究目的................................................................................................81.1.3研究意义................................................................................................91.2研究现状........................................................................................................101.2.2我国企业培训历程问题回顾..............................................................111.2.3中外企业在培训上的差异..................................................................121.3研究内容及框架............................................................................................131.3.1研究内容..............................................................................................131.3.2本文框架..............................................................................................151.4研究方法与创新点........................................................................................161.4.1研究方法..............................................................................................161.4.2创新点..................................................................................................16第2章员工培训相关理论综述................................................................................172.1相关概念界定................................................................................................172.1.1员工培训的概念..................................................................................172.1.2培训体系的概念..................................................................................172.1.3培训体系的构成..................................................................................172.2与员工培训工作相关的理论研究................................................................182.2.1早期研究和贝克尔的一般培训理论..................................................182.2.2产品市场与企业一般培训理论研究..................................................192.2.3刺激—反应理论..................................................................................192.2.