01模块一： 现代人力资源管理与劳工关系PPT 模板

Goodcareer(才博）—专注于培育和发展实战人力资管理专家的专业机构HumanResourcesManagement&IndustrialRelationsHRIR3021.1&2UniversityofMinnesotaSpring2002ATermSession1Goodcareer(才博）—专注于培育和发展实战人力资管理专家的专业机构2IntroductionCourseObjectiveTopresentanoverviewofhumanresourcesmanagementandindustrialrelations(laborrelations),highlightingrecenttrendsinHRM,thestrategicandglobalperspective,andfunction-specificskillsetsrequiredofHRprofessionals.TointroduceanHRM/IRmodelhighlightingHR’simpactonbusinessresultswithanemphasisonstrategicperspective,notnecessarilythespecifictacticalknowledgeGoodcareer(才博）—专注于培育和发展实战人力资管理专家的专业机构3Introduction(continued)MyexpectationsYouwillleavethiscoursewithanunderstandingofhowHR&IRimpactbusinessYouwillnotleavethiscoursebeinganexpertinanyonefunctionalareaofHR,suchasRecruitingorCompensation.However,Idoexpectyoutobeabletomakemanagement-typedecisionsregardingHRpracticesYourExpectationsCompleteExpectationsWorksheetGoodcareer(才博）—专注于培育和发展实战人力资管理专家的专业机构4HumanResourcesManagement(HRM)DefinedAllmanagementdecisionsandpracticesthatdirectlyaffectorinfluencethepeople,humanresources,whoworkforanorganizationManagementofthesehumanresourcesiscriticaltoorganization’ssuccessbecauseemployeesenableanorgtoachieveitsgoals“MNModel”Staffing,TrainingandDevelopmentOrganizationBehaviorandTheoryCompensationandBenefitsLaborMarketAnalysisLaborRelationsandCollectiveBargainingGoodcareer(才博）—专注于培育和发展实战人力资管理专家的专业机构5HumanResourcesManagement(HRM)DefinedKeytounderstandingHRM:Orgssubjecttoexternalforces–economy,labormarkets,legalrequirements,actionsbycompetitorsInternalenvironmentcharacterizedbygoalsandvaluesofmgmt,corporateculture,strategy,technology,orgstructureEEsperformjobsthatresultinjobandorganizationaloutcomesJobsdescribedintermsofrequirementsandrewardsJoboutcomesincludeperformance,productivity,quality,satisfaction,andretentionGoodcareer(才博）—专注于培育和发展实战人力资管理专家的专业机构6IndustrialRelations(IR)DefinedApartoftheHRMfunctionisestablishingandmaintainingeffectiverelationshipswithemployeesProcessofcollectivebargainingrequiresunionizedcompaniestonegotiatewithemployeerepresentativeson:Wages(basepay,increases,overtime)Benefits(vacations,holidays,pensions)Hours(breaks,cleanuptime)Otherconditionsofwork(seniority,discipline,dischargeprocedures)Companieswithnon-unionizedemployeeshavefoundnecessarytodisplayequalconcernfortheseissuestomaintainapositive,nonunionrelationshipwiththeiremployeesGoodcareer(才博）—专注于培育和发展实战人力资管理专家的专业机构7HRFunctionsHRFunctionincludesbroadcategoriesof:StaffingCompensationBenefitsTraining/DevelopmentEmployeeCommunicationsHRISEmployeeRelations/LaborRelationsGoodcareer(才博）—专注于培育和发展实战人力资管理专家的专业机构8BusinessOrganizationCEO/PresidentVPHRVPFinanceVPSales/MarketingVPR&DVPMfgBusinessstructurestypicallyhaveHRreportingtotheseniormostleadership(e.g.,CEO/President).Possiblestructuresinclude:Goodcareer(才博）—专注于培育和发展实战人力资管理专家的专业机构9BusinessOrganizationCEO/PresidentVPFinanceVPSales/MarketingVPR&DVPMfgVPHROrthisway….Goodcareer(才博）—专注于培育和发展实战人力资管理专家的专业机构10HROrganizationVPHRDirector,(Global)StaffingDirector,CompensationOrCompensation/BenefitsDirector,EmployeeCommunicationsDirector,HRDirector,Training/ODManagerAnalystManagerSpecialistManagerSpecialist/GeneralistManagerGeneralists/CoordinatorsManagerSpecialist/CoordinatorAnHRorganizationcouldlooksomethinglikethis…Goodcareer(才博）—专注于培育和发展实战人力资管理专家的专业机构11ChangingRoleofHR–TraditionalViewInthetraditionalmodel,“Personnel”supportedthebusinessfunctions(suchasFinance,R&D,Production,Marketing,Sales,etc.)byadministeringallofthe“tactical”HRactivitiesInterviewcandidatesAdministerpaperworkDeterminepayEnrollemployeesinbenefitsIdentifytrainingneedsPersonnel•Staffing•Pay•TrainingR&DFinanceProductionMarketingGoodcareer(才博）—专注于培育和发展实战人力资管理专家的专业机构12ChangingRoleofHRM–StrategicViewHRMMarketingProductionFinanceR&DStrategicGoalsGoodcareer(才博）—专注于培育和发展实战人力资管理专家的专业机构13DifferencesinKeyHRSkillsTraditionalHRMStrategicHRMSpecialistGeneralistAgoodpolicyandprocedurewriterAgoodcommunicatorCurrentfocusCurrentandfuturefocusMonolingual(speaks“HR-ese”)SpeaksthelanguageofbusinessManagement-hierarchyfocusedCustomer-focused,goodcustomerrelationsskillsFewfinancialormarketingskillsUnderstandingoftheseaspectsofthebusinessStays“withinthebox”Thinks“outsidethebox”FocusedontheinternalorganizationFocusedontheinternalorganizationandthebroadersocietyFactualcommunicatorPersuaderAnationalistAninternationalistGoodcareer(才博）—专注于培育和发展实战人力资管理专家的专业机构14TypicalJobActivitiesinHRMExperienceAreaPlantDivisionCorporationPlanningAnalyzejobsforcompensationdecisionsAnalyzeHRconsiderationsrelatedtoplantexpansionAnalyzeHRconsiderationsrelatedtothenewlineofbusinessOrganizationalEntryVisittechnicalschoolstorecruithourlyEEsTestapplicantsforhourlypositionsVisitcollegestorecruitgraduatesDevelopdiversityinclusiongoalsDevelopcompany-widediversitystrategyDevelopsuccessionplanforkeymgmtpositionsDevelopingEmployeesOrientnewemployeesMonitorplant-widesuggestionsystemEstablishqualitycircleprogramforproductivityimprovementPlanjobrotationofexperiencedmanagersforfurthertra