HND人事管理与组织行为学 人力Report

1ReportCompanywithinRelationshipReportWittenbyXXXXXX(学生名)(student)2009-11-162TableofContentsIntroduction3Findings1.0Thestructureofthiscompanyatpresent32.0Thebadsideofthiscompany33.0TheContingencyApproachusinginthiscase54.0Thedifferenceaboutline,staff,functionalandlateralrelationshipinthiscase55.0Howauthority,responsibilityanddelegationusinginthecase6Conclusion63IntroductionThisreportwilltalkaboutthebestdescribergenerationofthiscompany,andalsotodescribeaformofstructurethatwouldbemoreapplicablefortheorganizationbasedontheproposednewdevelopmentsofthiscompany.Inthereport,itisalsotoidentifythedifferentline,staff,functionalandlateralrelationships.Throughthecaseanditssupplement,thereportdescribeshowauthority,responsibilityanddelegationshouldbeexercisedwithinthenewstructure.Findings1.0ThestructureofthiscompanyatpresentThestructureofafirmisveryimportant,anditcouldbeshowed.Inthecase,NeilandDavidseatedupthecompany,becauseofthelimitfromFloydandFlemingLtd,thesizeatbeginningisnotverybig,thetaskofthefirmisnotbiganditstechnologyisnotthelastedwhencomparewithothers.Fromthecase,wecanknowthat.Throughthecompany’sdevelop,Neilwasalwaysclosetothestaff,likeJohnandNeilaretheclosefriendinthecompany,becauseofthis,thefirmhasincreasedabilitytoensureahighqualityofserviceduringthedevelopmentstageofprojects.Neilwasalwaysusehisfriendshiptohelpthestafftofinishaprogressinthecollege,throughthislearning,thestaffcouldhavethelastedtechnology,andiftheyhaveawelldoneinthiscollege,theyweregivenbonuses.Duringtheirrunningthebusiness,Neilconcentratesonpromotingthebusinessandsettingupcontracts.Inthesupplement,italsosaysit,heawarethecurrentclimatefornewhousingandtheprojectedcontinuedboom.Heconcentratedonpromotingthefirmbysourcingbusinesscontracts,preferrednottogetinvolvedinworkpoliticsandusethepricepolicytimorously.AsalloftalkaboutNeil,wecanknowthatheissuitthematrixorganization.Inthesametime,David,methodicalbynature,actasthegeneralmanager,healwayssetthestaffspecifictasksasthisenabledhimtokeepatightcheckontheirperformance.Thestaff,includingDavidandNeil,wasfriendlytowardsoneanotherandalwayshadadrinktogether.DavidtradedJamesasamostsenior,JamesusuallydelegatedthetaskofgivingoutnewprojectstostaffandhewasallowedtoauthorizesitevisitswhenDavidwasoutoftheoffice.Becauseofit,Jameshasworkedfor20yearsinthefirm.ButDavidpraisedthestaff’sperformanceonthecompletionofproject,andheneversoughtadvicefromthestaffonthebestwaytodivideuptheworkandhelimitthetimeintheirwork,thismakesthestafffeltuncomfortable.ThroughthesepointsinthecaseaboutDavid,wecouldknowthatheissuitfunctionorganization,becausehealwaysusebranchtomanagecompany.Ahybridstructurewillincludeelementsofbothmatrixandfunctionorganizations.Theadvantageofthisapproachisthatitmaybeadaptabletochangingbusinesscircumstances.Disadvantagesarethatitmayleadtostaffbeingconfusedaboutwhattheirresponsibilitiesare.Matrixstructureisapproachoriginatedfromtheaerospaceindustrywherethistypeofstructurewasusedforspecificprojects.Amoreachieveaproject-orientatedmulti-disciplinaryteam.Throughalloftheanalysis,thisfirm’sstructureishierarchy.2.0ThebadsideofthiscompanyAnorganizationsetuponalocationorgeographicalbasiswillbewherethe4serviceismostreadilyprovidedwithinalimiteddistance.Typicallyorganizationsofferingmaintenanceandrepairserviceswillbeorganizedinthisway.Eachlocationmayhaveitsownsubsetoffunctionssuchasfinanceandadministration,aswellasthesalesforce.Inthiscase,theopinionthattherecentlossoftwocontractshadbeenmoretodowithpoorresponsetoclientneedsandlesstodothecurrentpricingpolicy.Furthermore,oneoftheirmajorclients,ahousingdevelopmentfirmhadrecentlytakenoveracentralbeltbusiness.However,theincreaseinstructuralbusiness,coupledwiththeneedforstafftoworkondevelopmentssome80milesaway,meantthatheandDavidwouldhavetocartodeaflyconsiderhowbesttodevelopthefirm.Asaresultofnewtechnologyandcommunicationnetworks,itwasnolongeranecessitythatthedesignteamhadtobeclosetothedevelopmentsite.However,itwasusefulfortheprojectengineertobeabletomakesitevisitsduringthedevelopmentstage.Tothisend,Neilwasoftheopinionthathavingasecondofficeinthecentralbeltwouldmakegoodsense.Itwouldalsoenablethemtoeventuallyexpandthecivilworkofthefirm.Sothecompanyshouldbuildanotherofficetothemtoconvincethework.Throughtheseintroductionwecanknowthatthecompany’sstructureisnotverysuitnow.They’dbettertochangethestructuretoadapttothesituationoftheirfirm’sdevelopment.Theadvantagesoflocationare:lowerthecostofoperation;localknowledgeofmarketandcustomers;providesagoodtraininggroundformanagers.Andbecauseoftherecentlossoftwocontractswhichhadbeenmoretodowithpoorresponsetoclientneedsandlesstodowiththecurrentpricingpolicy.Thefirmalsoneedstosolvetheproblemsinitsserviceorproduct.Productorservice:Indepartmentationbyproduct,aproductionunitissetupforeachgood/service.Thisapproachismainlyadoptedbylargeorganizations,butcanworkeffectivelyinsmallerones.Topmanagementcandelegatewideauthoritytoadivisionorplantthatmanufacturesandsellsaproductorfamilyofproducts(orservices).LikeNeilsaidinthecase,thefirmneedsnewdirectionManaging