大型综合超市中拥挤度对消费者情绪与行为的影响研究

东华大学硕士学位论文大型综合超市中拥挤度对消费者情绪与行为的影响研究姓名：何晶珺申请学位级别：硕士专业：企业管理指导教师：顾庆良;陈亚荣20041126大型综合超市中拥挤度对消费者情绪与行为的影响研究作者：何晶珺学位授予单位：东华大学参考文献(62条)1.参考文献2.李颖零售业的革命2001(01)3.小吉尔伯特A丘吉尔.J保罗·彼得市场营销学19984.曹子春零售企业营销实务20005.徐磊青.杨公侠环境心理学--环境、知觉和行为20026.BarkerRGEcologicalPsychology19687.WickerAAnIntroductiontoEcologicalPsychology19798.WickerABehaviorsettingsreconsidered:temporalstages,resources,internaldynamics,context19879.戈登·福克塞尔.罗纳德·戈德史密斯.斯蒂芬·布朗.裴利芳市场营销中的消费者心理学200110.BelkRWAnexploratoryassessmentofsituationaleffectsinbuyerbehavior197411.HackettP.FoxallGR.VanRaaijWFConsumersinretailenvironments199312.StokolsDOntheDistinctionBetweenDensityandCrowding:SomeImplicationsforFutureResearch197213.KotlerPAtmosphericsasMarketingTool1974(04)14.MilgramSTheExperienceofLivinginCities197015.HarrellG.HuttM.AndersonJPathanalysisofBuyerBehaviorUnderConditionofCrowding198016.StokolosDTheExperienceofCrowdinginPrimaryandSecondaryEnvironments197617.ErogluSA.MachleitKAAnempiricalstudyofretailcrowding:antecedentsandconsequences1990(02)18.HuiMK.BatesonJEGPerceivedControlandtheEffectsofCrowdingandConsumerChoiceontheServiceExperience199119.TseAlanChingBiu.SinLeoYim.FrederickHKHowacrowdedrestaurantaffectsconsumers'attributionbehavior2002(04)20.MichelKosteckiWaitinglinesasamarketingissue1999(03)21.BikhchandaniS.HirschleiferD.WelchITheBlindLeadingtheBlind:SocialInfluenceandInformationCascades199322.BaronRA.ByrneDSocialPsychology199423.RogerBQueues,CustomerCharacteristicsandPoliciesforManagingWaiting-linesinSupermarkets1998(02)24.AnatRafaeliBusyStoresandDemandingCustomers:HowTheyEffectTheDisplayofPositiveEmotion1990(03)25.MachleitKA.KellarisJJ.ErogluSAHumanvsSpatialdimensionsofcrowdingperceptionsinretailenvironments:Anoteontheirmeasurementandeffectonshoppersatisfaction199426.MachleitKA.ErogluSA.MantelSPPerceivedRetailCrowdingandShoppingSatisfaction:WhatModifiesThisRelationship?200027.IzardCEHumanEmotions197728.DawsonS.BlochPH.RidgwayNMShoppingMotives,EmotionalStates,andRetailOutcomes1990(04)29.BlochPH.RichinsMLATheoreticalModelfortheStudyofProductImportancePerceptions1983(02)30.石林情绪研究中的若干问题综述[期刊论文]-心理学动态2000(1)31.MehrabianA.RussellJAAnApproachtoEnvironmentalPsychology197432.JamesRussell.GeraldinePrattADescriptionoftheAffectiveQualityAttributedtoEnvironment198033.JamesRussell.GeraldinePrattADescriptionoftheAffectiveQualityAttributedtoEnvironment198034.WakefieldKL.BakerJExcitementattheMall:DeterminantandEffectsontheShoppingResponse199835.ErdemO.ABOumlil.STuncalpConsumerValueandtheImportanceofStoreAttributes1999(04)36.SamliACStrategicMarketingforSuccessinRetailing199837.MartineauPThePersonalityoftheRetailStore195838.DickersonJ.GAlbaumAMethodforDevelopingTailormadeSemanticDifferentialsforSpecificMarketingContentAreas197739.HansenRA.TDeutscherAnEmpiricalInvestigationofAttributesImportanceinRetailStoreSelection1977(04)40.ByounghoJin.Jai-OkKIMDiscountStoreRetailinginKorea:ShoppingExcitement,ShoppingMotives,andStoreAttributes200141.OgengyOmarRetailingManagement199942.J·保罗·彼德.杰里·C·奥尔森消费者行为与营销战略200043.TauberEMWhyDoPeopleShop?197244.DonavanRJ.RossiterJRStoreAtmosphere:AnEnvironmentalPsychologyPerspective1982(01)45.WestbrookRA.BlackWCAMotivation-BasedShopperTypology198546.LotzSL.EastlickMA.ShimSModelingParticipationinEntertainmentandShoppingActivitiesinMallsUtilizingtheFlowParadigm199947.贺云侠组织管理心理学198748.DawsonS.BlochPH.RidgwayNMShoppingMotives,EmotionalStates,andRetailOutcomes1990(04)49.ChungMS.KimJSTheEffectoftheConsumers'EmotionExperiencedIn-StoreonClothingShoppingBehaviorAccordingtoShoppingMotivation1999(02)50.J·保罗·彼德.杰里·C·奥尔森消费者行为与营销战略200051.石文典.陆剑清.宋继文.陈菲市场营销心理学200052.YooCJ.ParkJM.MacinnisDJEffectofStoreCharacteristicsandIn-StoreEmotionalExperienceonStoreAttitude199853.WakefieldKL.BakerJExcitementattheMall:DeterminantandEffectsontheShoppingResponse199854.StockdaleJECrowding:Determinantsandeffects197855.DelIHawkins.RogerJBest.KennethAConey消费者行为学200356.LangerEJ.SaegartSCrowdingandcognitivecontrol1977(03)57.SaegartSCCrowding,cognitiveoverloadandbehavioralconstraint197358.SevginEroglu.GilbertDHarrellRetailCrowding:TheoreticalandStrategicImplications1986(04)59.何晶珺.顾庆良上海大型综合超市纺织/服装用品消费行为研究[期刊论文]-东华大学学报(社会科学版)2004(2)60.顾庆良.严巍.KimJai-Ok我国两类超级零售商店消费者购物兴奋情绪比较研究[期刊论文]-东华大学学报(社会科学版)2004(1)61.李丽娟上海大型综合超市消费者购买兴奋情绪及其行为研究[学位论文]硕士200262.丁颖.方琦大型综合超市拥挤度、消费者情绪及购买行为的影响分析2004引证文献(1条)1.王海群大型超市商店形象对顾客满意与忠诚的影响研究[学位论文]硕士2006本文链接：授权使用：上海海事大学(wflshyxy)，授权号：993e527c-4300-4c88-a566-9dfd00de11c9下载时间：2010年9月26日